(Translated by Google) You are always with "high number of calls waiting" !!! Impossible. Nobody answers the phone in any of the stores in Porto. In addition to the after sales service being null. Or we always have to spend. Warranty? only our money after it’s in their pocket. (Original) Está sempre com "elevado número de chamadas em espera" !!! Impossível. Ninguém atende o telefone em qualquer das lojas do Porto. Além do serviço pós venda ser nulo. Ou temos que gastar sempre. Garantia? só o nosso dinheiro depois de estar no bolso deles.

My first experience with this shop. I have placed an order online. Got the confirmation that the payment was received and information on the estimated delivery date (7 days to deliver). I was told that once the order has been dispatched, i would be notified. Today, i should be receiving my order, but the order is still in progress, i have received no dispatch notification nor any notification from a delivery company - i have used the online form yesterday to request for details on my order and i have no feedback. I have tried to call them several times today and i didn't get through. * update: in the meanwhile, one of my attempts to contact came through - it seems one item was missing (just arrived at the storage house and needed validation) - a few minutes after my contact the agent called me notifying that my order had been processed and that it will be shipped tomorrow.

Aquario is the best in Portugal. Price is better then any other.

(Translated by Google) I tried to contact the store to clarify a question but it is always with "high number of calls waiting" !!! For one afternoon, no one answered the phone at any of the stores or online shopping support. Unfortunate (Original) Tentei contactar a loja para o esclarecimento de uma dúvida mas está sempre com "elevado número de chamadas em espera" !!! Durante uma tarde ninguém atendeu o telefone em qualquer uma das lojas ou apoio a compras online. Lamentável

(Translated by Google) I advise against it! I placed an online order for a battery for IPhone. I paid immediately. They said it was going to be delivered in 3 days. There are already 7 and no news. Worse than that was a Christmas present and now I will be left with no solution. Too bad. To make matters worse, no one answers the phone in any of the options. Poor service. Poor customer relationship. When the product comes, I no longer want it, because the purpose has not been fulfilled. He strongly advised them to look for alternatives. (Original) Desaconselho! Fiz encomenda on-line de uma bateria para IPhone. Paguei no imediato. Referiram que ia ser entregue em 3 dias. Já lá vão 7 e nem notícias. Pior do que isso era uma prenda de Natal e agora vou ficar sem solução. Mau demais. A agravar ninguém atende o telefone em nenhuma das opções. Fraco atendimento. Fraca relação com o cliente. Quando vier o produto já não o quero, porque não foi cumprido o propósito. Aconselhou vivamente que procurem alternativas.

Forget this store. Go to Castro Electrónica. Placed an order on 26 July. Still waiting. But they have there more than 140€, and in the meanwhile I had to buy the product at other place. If they have stock go there and buy in the store, else go other place.

I buy A LOT of stuff online here in Portugal... first time using Aquario_PT. Everything arrived as expected (except for one minor electronics item substitution) ...and I like their prices. I just wish that their delivery times were better (17days) or at least, I wish they would communicate better about how long delivery can take to arrive. (that would have been 5 stars) I will likely buy from them again in the future. (unless I'm in a hurry)

Bad experience with this store. Ordered a Delonghi hcx 9120e heater from this store and it arrived structurally damaged to my house 1 week later. On the same day (19/11) I submitted a request to exchange my product for a funcional one and, until now, I don't have a final reply on when will I get the functional new product i paid for. In summary: Contact phone does no work and the costumer service is not efficient when it comes to deal with this kind of issues.

Completely late on delivery, horrible service.

Lousy service. It's JBC representative in Portugal but is compleyely unhelpful to JBC faithful users. It's doing a bad service to the brand. The place looks like a cheap Chinese market. Avoid at all cost! Sad...

5 stars as always they have EVERYTHING for electronic and the best selection for conversion of any port and any voltages my choice for one stop shop

Terrible store. There are mistakes in the product description. I made an order, the product came in good condition, I checked if the mine fits my components but it did not, so I decided to return the product and then there were problems. I carefully canceled everything back, and they tell me that all the goods are damaged and refuse to return the money. I do not advise to contact these scammers

(Translated by Google) I made a purchase on the 10th of December, I received an email saying that the delivery would be until 18 but not until the 24th arrived. Telephone is impossible, I sent an email asking for the order on the 16th but until today I have not received an answer. (Original) Efetuei uma compra dia 10 de Dezembro, recebi email a dizer que a entrega seria até 18 mas nem até dia 24 chegou. Telefone é impossível, enviei email a perguntar pela encomenda no dia 16 mas até hoje não recebi resposta.

(Translated by Google) I placed an order for a mobile phone, paid on time and sent by Nacex. On the day of delivery I was working close to home, they gave 1 ring to the phone, it was not possible to answer at the moment. I returned the call after 4 minutes and so far (next day) they don't answer, neither Nacex nor Aquarius. I also don't know where the payday loan is. I just know that the money is not in the account. It is impossible to be so inoperative in attendance. They are much faster to receive money from the customer. (Original) Fiz uma encomenda de um tlm, paguei na hora e enviaram pela Nacex. No dia da entrega estava a trabalhar perto de casa, deram 1 toque para o tlm, não foi possível atender no momento. devolvi a chamada passados 4 minutos e até agora (dia seguinte) não atendem, nem Nacex, nem Aquário. Também não sei onde está o tlm que paguei. Só sei que o dinheiro não está na conta. É impossível serem tão inoperantes no atendimento. São bem mais rápidos a receber o dinheiro do cliente.

Péssimo serviço online. Fiz esta encomenda no dia 26 de Setembro e ainda não tive qualquer feedback. Não respondem aos mails, nem telefone, nem redes sociais. Pior não aceitam trocas. Irei dar conhecimento à ASAE

(Translated by Google) Bad service, first and last time as a customer. I made a purchase on the Aquário Electrónica website last 5 days with delivery scheduled for 7 days. I was careful to check if there was stock because I needed it and other stores with the same item. The purchase decision was made within the expected delivery time. After 48 hours the order was in a state of processing, when it should have already been delivered. I tried to get in touch by phone but later I noticed that according to the website: it is humanly impossible to answer all customers by phone, that the form of contact should be by contact via email. I made a written complaint at 10 am and received a reply at 10:30 pm stating that the order was late but I was not informed of any delivery forecast for it. I think it is unacceptable to pay express delivery, not meeting the deadline, inform after the deadline that the order is overdue and do not give any forecast about it. There are national and Spanish stores that deliver in less than 24 hours and European stores that deliver in 48 hours. Therefore, I do not recommend this online store, the care and attention to the customer is minimal. (Original) Péssimo serviço, primeira e ultima vez enquanto cliente. Fiz uma compra no site da Aquário Electrónica no passado dia 5 com previsão de entrega para dia 7. Tive o cuidado de verificar se existia stock por ter necessidade do mesmo e existirem outras lojas com o mesmo artigo. A decisão de compra foi tomada pelo prazo de entrega previsto. Passado 48h a encomenda encontrava-se em estado de processamento, quando já deveria ter sido entregue. Tentei entrar em contacto via telefone mas observei depois que de acordo com o site: é humanamente impossível atender por telefone todos os clientes, que a forma de contacto deveria ser por contacto via email. Fiz uma reclamação por escrito pelas 10 da manhã e recebi uma resposta pelas 22:30 a informar que a encomenda se encontrava com atraso mas não fui informado de qualquer previsão de entrega para a mesma. Acho inadmissível pagar entrega expresso, não cumprirem o prazo previsto, informarem após o prazo que a encomenda se encontra em atraso e não darem qualquer previsão sobre a mesma. Existem lojas nacionais e espanholas que fazem a entrega em menos de 24h e lojas europeias que entregam em 48h. Assim sendo, não recomendo esta loja on-line, o cuidado e atenção para com o cliente é mínimo.

Had a poor customer service, with one employee unwilling to help or to explain my options in a given context. Walked out of there with no solution. On other occasions though had better experiences, and the store has loads of electronics products and house hold appliances parts.

(Translated by Google) Bad company, the online service does not comply: delivery times are a lie (indicate but do not comply), then there is no customer service (phone always off), anyway. A company to avoid (Original) Péssima empresa, o serviço online não cumpre: os prazos de entrega são uma mentira (indicam mas não cumprem), depois não há serviço de apoio ao cliente (telefone sempre desligado), enfim. Uma empresa a evitar

(Translated by Google) I do not recommend using this store. On March 14, 2020, two pieces were ordered (Order 119471) and a piece worth € 15.00 was not sent. I asked for a refund, 9 months passed, the money was not returned. Scammers! Below is the store response. They don't even think about returning the money, just blah blah blah ... (Original) Eu não recomendo usar esta loja. Em 14 de março de 2020 foram encomendadas duas peças (Encomenda 119471) e não foi enviada uma peça no valor de € 15,00. Pedi um reembolso, 9 meses se passaram, o dinheiro não foi devolvido. Golpistas! Abaixo está a resposta de loja. Eles nem pensam em devolver o dinheiro, só blá blá blá...

(Translated by Google) incredible that no one from the store has yet come to talk about the terrible service he has with customers (Original) incrível que ninguém da loja ainda veio falar do terrível serviço que tem com os clientes

(Translated by Google) Communication with the seller is terrible, they do not answer calls, they do not care about customers, I do not recommend online purchases at this store. I made an online purchase at this store 1 month ago. I have not received my order yet. (Original) A comunicação com o vendedor é péssimo não respondem chamada não se importam com os clientes eu não recomendo compras online nesta loja eu fiz uma compra online nesta loja já faz 1 mês ainda não recebi a minha encomenda já mandei email nem respondem.

(Translated by Google) I do not recommend, poor service provided in the online store. They do not answer phones and do not respond to tickes. After canceling the order they sent it. Very bad service. (Original) Não recomendo , mau serviço prestado na loja online . Não atendem telefones e não respondem a tickes . Após cancelar encomenda fizeram o envio a mesma. Muito mau serviço.

(Translated by Google) I went to buy two items with the online indication that there was stock in the store. After all there was ... (Original) Fui comprar dois artigos com a indicação online que havia stock na loja. Afinal não havia...

(Translated by Google) It is impossible to contact the company: they do not respond to messages, nor do they answer the phone. This conduct is disrespectful (and, from the comments, is a frequent complaint). Some products in my order have been delayed for 15 days, although these are available in ALL stores. If the other products are not available, they should; at the very least, send those in stock. (Original) É impossível entrar em contato com a empresa: não respondem às mensagens, tampouco atendem o telefone. Essa conduta é desrespeitosa (e, pelos comentários, é uma queixa frequente). Alguns produtos da minha encomenda estão atrasados há 15 dias, embora estes estejam disponíveis em TODAS as lojas. Se os outros produtos não estão disponíveis, deveriam; no mínimo, enviar os que estão em estoque.

(Translated by Google) Aquário is no longer what it used to be, how can a store like this get to this point? Currently online orders have more than a week of waiting, they only have one service employee at the box, the "single line" without any distance, I counted on the 22nd, 37 people (not counting employees) inside the store, 28 were at queue, a complete nonsense, I tried to call several times and after waiting always end the call. The staff works well but is notoriously insufficient or the posts are poorly organized, more boxes are needed (only one works, for everything) I have been your customer for over 20 years and it is revolting. Shame on you! (Original) A Aquário já não é o que era, como se deixa chegar uma loja destas a este ponto? Actualmente as encomendas online estão com mais de uma semana de espera, só têm uma funcionária de serviço na caixa, a "fila única" sem qualquer distanciamento, contei no dia 22, 37 pessoas (sem contar funcionários) dentro da loja, 28 estavam na fila, um completo absurdo, tentei ligar varias vezes e após esperar acabam sempre por desligar a chamada. O pessoal até trabalha bem mas é notóriamente insuficiente ou os postos estão mal organizados, são necessárias mais caixas (só funciona uma, para tudo) Sou vosso cliente à mais de 20 anos e é revoltante.Tenham vergonha!

(Translated by Google) Calling your store is impossible. We call no one answers, the recorder is always repeating exactly the same thing, he is constantly saying to dial the numbers we want to talk to, we do it and the call goes down. When you call right away without speaking, the recorder plays for a minute and goes to the recording. At the end of so much waiting he says it is not possible to complete the call. I think you really have to see your service. Thanks (Original) Ligar para a vossa loja e impossível. Ligamos ninguém atende, está sempre o gravador a repetir exatamente a mesma coisa, está constantemente a dizer para marcar os números para onde queremos falar fazemos e a chamada vai a baixo. Quando chama logo sem falar o gravador toca um minuto e vai para a gravação. No final d tanta espera diz que não e possível completar a chamada. Acho que tem que ver realmente o vosso atendimento. Obrigada

(Translated by Google) Do not buy small items like headphones, charger cables, smartwatch watches. I bought it and all came with a defect, the cable didn't work, the smartwatch watch was defective and is of very poor quality. Only disappointments, their online service is not worth it for these items. (Original) Não comprem itens pequenos como fones, cabos de carregador, relogios smartwatch. Comprei e todos vieram com defeito, o cabo nao funcionou, o relogio smartwatch estava avariado e é de pessima qualidade. So decepções, o serviço online deles não vale a pena pra esses itens.

(Translated by Google) I placed an order online on the 8th of February, with an expected delivery date of the 10th. All items had stock online and in store. I still haven't received the order. They just limited themselves to sending an email saying that they were unable to deliver the order on time. But they didn't even set a new date or call to give any satisfaction. The telephone service is miserable. Always in queues, whether for any in-store or online service. More than 20m of waiting online and do not answer. After 5 days I was forced to cancel the order. But I still have not received feedback on the return of the order money as well as the 4e of postage that I have already paid. As such attitudes will only lose customers. And I had your store and service in high regard. (Original) Realizei uma encomenda online no passado dia 8 de Fevereiro, com data prevista de entrega dia 10. Todos os artigos tinham stock online e em loja. Até hoje não recebi a encomenda. Apenas limitaram-se a enviar um email a dizer que não conseguiam entregar a encomenda no prazo estabelecido. Mas nem sequer definiram uma nova data nem ligaram a dar alguma satisfação. O atendimento telefónico é miserável. Sempre em filas de espera, seja para qualquer atendimento em loja ou online. Mais de 20m de espera online e não atendem. Ao fim de 5 dias vi-me obrigado a cancelar a encomenda. Mas ainda não recebi feedback sobre a devolução do dinheiro da encomenda bem como os 4e de portes que já paguei. Como este tipo de atitudes só vão perder clientes. E tinha as vossas loja e serviço em boa consideração.

Nice

(Translated by Google) Online orders for store delivery take too long even with stock in store. There is no way to contact them by phone. (Original) Encomendas online para entrega em loja muito demoradas mesmo com stock em loja. Não há forma de os contactar telefonicamente.

Still waiting for a keyboard that was on stock and i had asked to be transferred to their other shop in Rua da Alegria (closer to me) and it's been over two weeks! Even after going to Rua da Alegria store 4 days ago to mention this issue and they assured me they would get the next day (and contact me), i'm still waiting...

(Translated by Google) it is not worth calling the stores in the port, because they do not answer! (Original) nao vale apena ligar para as lojas do porto, pois eles nao atendem!

In the past few years, this store rebranded itself for better, while keeping much of it's heritage. Keep up the good work!

It is a good shp to have in the neighborhood, for electric materials and tools. Good for profesional and amateurs as well. It has a good levl of attendance and they usually give good advices. Beeing a relatively small shop it doesn't provide everything or have permanently all the products, but in the same time is not advertised as such.

DO NOT BUY ANYTHING FROM HERE!!! I bought a portable aircon (worth 400euros) from their online store only for it to arrive completely faulty. I contacted them about the issue only for them to take ZERO responsibility and pass me off to the manufacture (Electrolux). The manufacture can only look at it if I take it to their repair shop which is an hour away from my house and this machine is BIG and HEAVY and requires a van to transport it. So I went back to Aquario asking if I can just get a refund instead. They said yes but ONLY if I bring it back to their shop myself (I live in Lisbon) AND that the package needs to be in perfect condition. This is ridiculous considering they are the ones who sent me a faulty product that never worked once and I have literally never had a supplier that makes the buyer responsible for the return when it is THEM who sent me a faulty product. Seeing that I have no choice (shipping back this giant thing back to them was likely going to cost me 100euros and the boxes are already open), we hired a van and took the machine to the repair shop. It's been at the repair shop for 3 weeks now and they still have no idea when and how long they'll be able to fix it. I am so beyond angry. This is honestly the worst service I have ever experienced. Oh and it is also impossible to find their complaints book on their website.

Good store, quick service

I made order on 18 December and order suppose to reach me by 21 December till now I don't get any updates for dispatch. Connectivity service is not good by mail, call.

Hi good afternoon, I would like to give my experience buying in Aquario store I bought a monitor a couple of weeks ago the thing is the monitor was not exactly the model that I saw in the page it was a miss understanding from both parts the store and myself to not provide exactly the model and just give a few description. I paid in the store and wait 2 weeks y receive a message by cellphone when the product was able to take it on Saturday morning . Once I have it I got realized that the model was not ok so I come back on Monday to the store to inform and ask to change for the correct model. IS IMPORTANT MAKE THE CHANGE THE FIRST TWO DAYS SINCE WE HAVE THE PRODUCT if we try to change later maybe the store can refuse the change. Well in my case everything was fine and I will buy again take in account that some product can’t be changed so is better to read all the politics before to buy. Regards!

(Translated by Google) Today we went to raise a TMovel, we were very well attended by Mr Samuel! Very helpful and very knowledgeable. For him alone, several clients will already win. Well there! (Original) Hoje fomos levantar um TMovel, fomos super bem atendidos pelo Sr Samuel! Muito prestável e com muitos bons conhecimentos. Só por ele, já vão ganhar vários clientes. Bem haja!

(Translated by Google) Good store, top employees but very long waiting time to pay. An open box with more than 20 customers in the queue in times of c .. (Original) Boa loja, empregados de top mas tempo de espera para pagar muito demorado. Uma caixa aberta com mais de 20 clientes na fila em tempos de covid..

(Translated by Google) Disastrous attendance. (Original) Atendimento desastroso.

(Translated by Google) My choice for electronics (Original) A minha escolha para eletrónica

(Translated by Google) Horrible store, I placed an order on the 9th in the morning 3 / 4h in the morning I made the payment saying it would be delivered until the 15th and nothing yet says even sent says in processing yet, it's a gift to offer and hasn't even been sent, mention deadlines who do not fulfill a week or even sent my order, a really horrible store. I try to call not answer an automatic recording talking on waiting calls. They don't even reply to messages on the messenger, nor do I know what they use it for either. Shameful or a satisfaction the customer has. Your order processing is therefore no doubt. Too bad customers don't have your time. (Original) Loja horrível, fiz uma encomenda dia 9 de madrugada 3/4h da manhã efetuei o pagamento dizia que seria entregue até dia 15 e nada ainda nem sequer diz enviada diz em processamento ainda, é um presente para oferecer e nem sequer foi enviado, mencionam prazos que não cumprem com uma semana nem sequer enviaram a minha encomenda, uma loja horrível mesmo. Tento ligar não atendem so uma gravação automática a falar em chamadas em espera. Nem respondem as mensagens no messenger, nem sei para que o usam também. Vergonhoso nem uma satisfação o cliente têm. O vosso processamento de encomendas é logo não haja duvida. Pena os clientes não terem o vosso tempo.

(Translated by Google) Shop where you can find almost everything that is electronics, electrical material, satellite and cable material, and computer equipment, etc ... (Original) Loja onde se pode encontrar quase tudo que seja electrónica, material eléctrico, material de satélite e cabo, e os equipamentos para informática, etc...

(Translated by Google) Very attentive and friendly (Original) Muito atenciosos e simpáticos

(Translated by Google) Terrible attendance. Employees do not answer questions or guide customers. They lost a sale of 40 euros because I couldn't get an orientation and I stopped taking the product! (Original) Péssimo atendimento. Funcionários não esclarecem dúvidas nem orientam os clientes. Perderam uma venda de 40 euros pois não consegui uma orientação e deixei de levar o produto!

Always the best place to shop for electronic or electric gadgets and gimmicks

Friendly and knowledgeable staff, a huge selection of products. Most of the products they sell are also cheaper than they are in competing stores, so its a no brainer to come here and buy the stuff you need.

(Translated by Google) After waiting 3 weeks for an order, send an email to say that it best cancels the order. DO NOT RECOMMEND FOR ONLINE PURCHASES, ARE NOT SERIOUS IN PRICES. Besides, they don’t answer the phone, I hope they give me the money back to keep going for a complaint for fraud (Original) Depois de esperar 3 semanas por uma encomenda, enviar email para dizer que melhor faz o cancelamento da encomenda. NAO RECOMENDO PARA COMPRAS ONLINE, NAO SAO SERIOS NOS PRECOS. Além, não atendem o telefono, espero que me devolvam o dinheiro para manter que ir a por queixa por burla

Atendimento ao cliente péssimo. Experiencia que não volto a repetir. Pós-venda 5 * com jovens que deveriam estar na frente de loja, pois observa-se um conhecimento maior e de melhor qualidade. Esses sim mereciam a minha avaliação positiva.

Com Muita VARIEDADE na loja ,operadores como técnicos expecializado , bom atendimento com boa simpatia a voltar novamento abraco bom trabalho .

Tudo para o mundo informático e de eletrodomésticos. Muita variedade com bons preços

Sells a series of electrical and electronic components. E.g. cameras, cellphones, sound, electronic tools, electrical and http cables, computer components, as well as measuring equipment.

Really complete. The workers are really helpful and can get some nice discounts

The staff is very nice

(Translated by Google) Good after sales service, a wide range of products and good prices. (Original) Bom serviço pós venda, uma basta gama de produtos e com bons preços.

(Translated by Google) Lack of staff (Original) Falta de funcionários

(Translated by Google) Excellent service. Thanks (Original) Excelente atendimento. Obrigado

(Translated by Google) Professional and friendly employees. It is difficult not to find what we are looking for. To pay, strange thing we take a long time. 16 customers an open box Parking difficult. (Original) Colaboradores profissionais e simpáticos. Dificil não encontrar o que procuramos. Para pagarmos, coisa estranha demoramos muito tempo. 16 clientes uma caixa aberta Estacionamento difícil.

(Translated by Google) I edit for a very positive delivery. They fulfilled the delivery agreement on the 21st. Although the communication leaves something to be desired, 2 unanswered emails were sent, trying to contact 10 times without success. Improving communication. (Original) Edito para muito positiva a entrega. Cumpriram com o acordado de entrega a dia 21. Embora a comunicação deixe a desejar, enviados 2 mails sem resposta, tentado contactar 10 vezes sem êxito. A melhorar a comunicação.

(Translated by Google) Poor service. They don't answer phones or answer emails. The order has been in process since December 28, the day it was paid. Until today nothing. (Original) Péssimo serviço. Não atendem telefones nem respondem a emails. A encomenda está em processamento desde dia 28 de dezembro, dia em que foi paga. Até hoje nada.

(Translated by Google) Support center does not answer the phone! (Original) Centro de apoio não atende o telefone!

(Translated by Google) Much sympathy from the Sofia staff (Original) Muita simpatia da funcionaria Sofia

(Translated by Google) No one answers the phone, 3 days trying to call and nothing. Suggest the alternative channels, I sent an email and even then I have been waiting for a response for 4 days! Service that leaves a lot to be desired. Anyway! (Original) Ninguém atende o telefone, 3 dias a tentar ligar e nada. Sugerem os canais alternativos, enviei email e mesmo assim estou à 4 dias à espera de uma resposta! Serviço que deixa muito a desejar. Enfim!

(Translated by Google) It has a wide variety for technology and electronic repairs. (Original) Tem ampla variedade para tecnologia e reparações eletrónica.

(Translated by Google) Everything you might need! (Original) Tudo o que se pode precisar !

(Translated by Google) Variety, almost an electronics supermarket. Prices are competitive and the service is very specialized. (Original) Variedade, quase um supermercado de eletrónica. Os preços são competitivos e o atendimento muito especializado.

(Translated by Google) We have everything here we need electronics .. (Original) Tem tudo aqui precisamos de eletrônica..

We good management. Fast service

(Translated by Google) I placed an order online and was scheduled to arrive on the day indicated. In the meantime I received an email from them and said that there was a problem with a delay and they apologized. Very well. The problem is that this email was sent to me on the 17th of February and I still haven't received the order, nor have they said anything else. I had to call them several times and no one answered. Are they really having a high volume of calls a day that they are unable to answer once at least? You can't tell and it becomes very complicated. (Original) Fiz uma encomenda online e estava previsto chegar no dia indicado. Entretanto recebi um e-mail da parte deles e dizia que houve um problema com um atraso e pediram desculpa. Muito bem. O problema é que esse email foi me enviado no dia 17 do mês de fevereiro e ainda não recebi a encomenda, nem disseram mais nada. Tive de ligar para eles variadas vezes e ninguém atende. Será que estão mesmo com um grande volume de chamadas por dia que não conseguem atender uma vez pelo menos? Não dá para perceber e assim torna-se muito complicado.

(Translated by Google) Very good!! Great variety and good prices! 😉 (Original) Muito bom!! Grande variedade e bons preços!😉

(Translated by Google) worst store ever, I placed an order last month with delivery scheduled for the 17th and until today nothing, neither respond nor answer. (Original) pior loja de sempre, fiz uma encomenda já o mês passado com entrega prevista para dia 17 e ate hoje nada, nem respondem, nem atendem.

(Translated by Google) Bad experience and the store in question does not respect the social distance as well as the number of customers inside the store. The service leaves a lot to be desired and in general, it's bad! This company was stagnant in the 90s! (Original) Péssima experiência e a loja em questão não respeita minimamente o distanciamento social assim como o nº de clientes no interior da loja. O atendimento deixa muito a desejar e no geral, é mau! Esta empresa ficou estagnada nos anos 90 !

First time experience, and probably the last. Place a online order, and proceed to payment, with a 5 days to delivery estimation. After 10 days still shows that the order is in processing. Try to call several days with no luck, also send at least two form request asking for information and still no response. Not happy at all, don't recommend. :-(

Very bad experience. I bought a Samsumg smartwatch which stopped working after little more than 1 year of use. Since it was still within the warranty i submitted a RMA request and paid for shipment of the device, all to get denied by Aquario. Now i am even required to pay for them to send back the broken watch. This is ridiculous. Never buying anything here ever again.