3/5 Ketansinh S. 1 year ago on Google
We
booked
a
banquet
hall
at
this
hotel
on
28th
August
lunch
2022.
Overall
experience
was
good
including
staff
behaviour,
food,
hospitality,
banquet
hall
quality
and
management.But
,we
had
a
bitter
experience
which
needs
serious
attention
of
the
management
and
the
reviewers
as
well.
They
have
a
rule
that
we
can
only
hire
2
of
their
preassigned
vendors;
they
provide
details
for
decoration.
Out
of
them
,
one
is
inexperienced
and
expensive.
Other
is
very
arrogant
and
says
I
dont
take
orders
less
than
25k
for
a
simple
balloon
decor
of
a
baby
shower!!
One
manager
of
the
hotel
Mr
Vikas
Singh
forced
and
did
not
allow
outside
vendor
giving
safety
reasons.
But
we
remained
adamant
on
our
request.
Finally
he
agreed
but
after
that
our
vendor
increased
the
price
of
decors
and
upon
asking
the
reason
vendor
informed
us
that
Mr
Vikas
is
asking
for
3k
rs
in
order
to
allow
them
for
decor
Completely
illegal
bribe!!
In
addition
to
that
he
talked
rudely
and
mannerlessly.
At
last
moment
he
again
refused
to
give
banquet
hall
for
decoration
until
his
arrival
on
the
day
of
event
just
before
1
hour
of
actual
event! Created
a
lot
of
panic
!
Not
expected
this
kind
of
incoherent,rude
and
arrogant
behaviour
from
hospitality
business
We
take
service
of
the
price
we
pay
and
it
is
not
a
favour!
Really
disappointed
with
such
poor
experience.
I
will
not
recommend
this
to
anyone
because
of
Mr
Vikas.
Also
I
am
considering
to
take
this
matter
to
concern
authority.