2/5 Saransh S. 9 months ago on Google
Disappointed
with
the
pre-departure
experience
with
Veena
World
for
our
Europe
Tour
kicking
of
next
week
for
my
parents
(Age
-
55+)
It's
currently
3
working
days
remaining
before
our
tour
departure
and
the
team
is
unable
to
share
confirmed
flight
tickets.
Have
been
following
up
since
a
week
but
no
update
on
response.
Called
customer
care,
sales
team,
sent
multiple
emails
but
to
no
avail.
We've
travelled
3-4
times
earlier
with
Veena
World
but
we
expect
better
response
or
co-ordination
to
atleast
responding
to
us
with
updates.
If
you
need
confirmed
flight
tickets
for
submission
at
your
organisation,
they
won't
be
able
to
provide
until
2
days
of
travel,
only
provide
provisional
ticket
which
is
of
no
use.
Further,
since
you
don't
have
confirmed
flight
tickets,
you
can't
purchase
Forex
currency
as
well.
Only
alternative
is
to
purchase
through
them
-
Veena
World
at
a
much
higher
rate
-
and
which
needs
to
be
collected
from
Mumbai
branch
on
the
day
of
your
tour
departure
for
someone
staying
in
Surat.
This
has
left
a
bitter
taste
before
departure
and
caused
us
quite
a
bit
of
issues,
so
please
consider
this
things
before
making
your
bookings
and
making
full
payment
month(s)
in
advance
of
the
travel
date.
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