We had a terrible welcoming while checkin in Akhil's beach resort. The booking was done directly by call two weeks prior to check-in date. We payed advance amount and we received the confirmation for the rooms as well. While we reached the resort there was a huge confusion over the rooms availablity, we were three families with small kids of age 1 and 2. They kept us await in the resort front desk for almost 45 minutes to talk to someone responsible. A lady came and spoke to us and claimed herself as front office manager, she had very unwelcoming attitude and didn't even apologize for the delay instead started putting the blame on us to cover their mistake and they went on with excuse that the direct booking we did was with another staff and that perticular staff has not booked it as per our requirement ( we booked for two pool view and a garden view room) She was not ready to accept that they overbooked the property but instead she started yelling on us that we did not confirm our booking by calling the reservation desk before arrival. She was so arrogant and disrespectful while speaking to us and it ruined our entire vibe. Later on the conversation got escalated and the Manager of the resort came in and addressed the issue , however we still didn't get the rooms we booked for. Management - please hire people who can speak politely to the customers.We come to resort to enjoy and spend quality time with family and friends and please don't mess up the peace and joy with such unpleasant staff's. Pros - Good food , Good Pool , Overall ambience is good. Cons - The attitude of the Management staff's. We called for room service when we spilled some water on the floor but they never attended it Bathroom rooms were broken and we couldn't lock the doors The toilet commode was broken We ordered few water to room but was never delivered Overall Rating - 2.5/10(Won't recommend)

A Checkout Nightmare My recent experience with the hotel's checkout process was nothing short of a nightmare. After enduring a less-than-pleasant stay, I had hoped that the checkout would at least be a smooth and efficient process. Unfortunately, it turned out to be yet another disappointment. I was checking out at 4.30am in the morning and I went to front desk at 2am to inform and ask them to ready my bill. When I went at 4am the receptionist was sleeping even though I informed 2 hours earlier he has not done my checkout ready.. this is way the staff treats the guests. Despite my efforts to remain patient, the lack of organization and professionalism was disheartening. There was no warmth or courtesy in their interaction, and it felt as though they were just going through the motions. I had requested an early checkout the previous day and 2 hours before too which was confirmed by the staff then. However, during the checkout process, I was questioned about this request as if it had never been recorded. This lack of communication and attention to detail only added to the frustration of the situation. To make matters worse, there was a discrepancy in the final bill. Charges for services I had not used were included, and it took an excessive amount of time to rectify the error. The receptionist seemed clueless about how to handle the situation, further delaying my departure and leaving me feeling utterly exasperated. After all the never ending drama I barely reached the airport on time to catch my flight. Overall, the checkout experience at this hotel was a reflection of the overall lack of professionalism and attention to guest satisfaction. From the long wait times to the indifferent staff and billing errors, it was a deeply unsatisfying end to an already disappointing stay. I would strongly advise others to think twice before choosing this hotel, as even the simplest of tasks, like checking out, seem to be beyond their capabilities.

Beautiful property with poor maintenance. The ac was not working when we came their, pool was not clean, our room looked like it hadnt been cleaned since ages cobwebs, blackish ends iof curtains, bathroom had some whitish fallout. When the rooms are amidst greenery extra care is required for cleanliness especially for ants and insects. However they failed to do so. It looked like the place was understaff. Overall while it looked like they have used sturdy wooden frames and good quality furniture but nothing comes above hygiene The only saving grace was the food we had mushroom masala and roti and it was great!.

I stayed for 2 days there, but I would recommend you to book clafouti resort their group hotel only ,alongside the beach as that's what Varkala is for. Premises is very earthy and vintage. Good maintained hotel as it's 20+yrs. Pool is nice. Do choose category of rooms while booking for comfort and view.Staff were very kind and generous. Entry to hotel is quite challenging as we need proper guidance for roads to reach. Food was okay ,not that great but the reasons that were said was the cook was sick and on leave,so may be a temporary cook was present during my time. Breakfast was CP for me ,but it was ala carte and not buffet due to less customer maybe. Juice served was good ,but other foods were okay . Rooms were nice with cost balcony ,bathroom was clean and very hygienic. Overall I had a good stay.

My experience in this resort was absolutely horrible one. They not only spoiled our vacation but also harassed the elderly people in our family so bad that even I hate to visit varkala again in my life.. They don't know how to respect their guests or how to behave properly. They are sitting there just to exploit the foreigners and to loot their money. The so called amenities and services provided by them were substandard and the images they are showing are not what we can see once we visit there. Please don't waste your precious time and money on this fraudsters.

The property location is good but the room quality was bad. no curtains for the bathroom window. The refrigerator was not working. The phone was not working. breakfast was not good and most of the time no cutlery available. after spending 7-8k per night I did not get that kind of service.

The place was well maintained and the pool was good . We had an issue with the air condition that was not working. We repeatedly called the office,the phone wasn't working and there were no staff after 8.30pm till 9.00am ..the whole night was suffocating and had a headache and vomiting. The response when we said this was also poor.

What a surprise when I'm trying to go to the hotel with my Indian husband and he is rejected to get inside the hotel. On the other hand the attitude showed by the members of the staff was very deplorable. I wouldn't recommend this accomodation to any foreign people who is looking for a good customer care and to be in peace for their Holiday. There is too many more options for the same or less price where they are wealling to help you and give you a great experience of the varkala cliff.

We booked advance before 4 days of our trip but after we reached with kids they made so many confusion. They delayed 2 hours to allocate the room. Then in the midnight power cut. Kids got scared. Had a very worst experience .

We recently reserved 10 rooms with the same tariff at this hotel. Unfortunately, upon arrival, we were assigned a room that was originally reserved for handicapped guests, and this information was not communicated to us beforehand. Additionally, the overall experience was marred by unwelcoming and unprofessional staff. Surprisingly, breakfast was not included, even though it's typically standard for hotels with a tariff of 5000 rupees. Based on our experience, we cannot recommend this hotel to others.

This resort is a lovely place to stay relax yourself and rejuvenate...the staffs and management strive towards customer requirements. Good place and will definitely recommend this property to my friends

I stayed at Akhil Beach Resort for 12 days from the 12th January this year I did ask for discount as I was staying for a long period of time of which they did agree Firstly I was totally surprised that they needed full payment on day one I have never experienced this on booking com ever I therefore advised I would pay a deposit only and settle when I depart They had no choice as I would have left if they didn't let me I was quite happy with my room BUT there were a few times that I needed something but no-one was around After a few days of being there I came back to my room and found so many insects everywhere and felt so very uncomfortable as I couldn't sleep at all This was really late at night I knew I should have phoned reception or someone but it was too late at night I therefore told them in the morning They cleaned my room but could not explain how the insects got in my room I really felt miserable about this They did tell me it wouldn't happen again.... Which it did The Manager-Vikesh did say to me then if I wanted to change my room Which in retrospect I should have but didn't need the upheaval Then it happened again I went absolutely angry At past midnight they moved me to another room which made me really misersble I then decided to leave that day I decided not to pay my last night because of the insect issue So on the last day the 27th January I paid my balance of 20,000 rupees by credit card but their machine said it did not go through......but on my bank I checked immediately of which was PENDING therefore there was no way I was going to put it through again So I left I had many text messages from the Manager-Vikesh that day Which stressed and upset me immensely He threatened that if I didn't go back before 5pm that day he would report me to immigration and make sure my passport is blocked I was totally disgusted the way he told me this and was disrespectful with me I would never dream of doing anything like this to anyone I therefore went back and paid it again UNFORTUNATELY Another 20,000 rupees I was totally unhappy doing this but felt I had to I checked my bank constantly to see if the original payment went through and actually telephoned my bank to see what has happened which cost me 3000 rupees My bank eventually confirmed on the 4th February that Akhil Resort did take my payment twice Yes they took 20,000 rupees twice Then Vikesh asked for confirmation of this Which I couldn't do a screenshot as my banks security would not allow me to I therefore immediately contacted Vikesh to advise him of this and requested he urgently paid me back the money he owed me I gave him everything he wanted for this My bank account details IBAN SWIFT and everything to go with it BUT IT NEVER HAPPENED he kept saying the MD has to sign it off To me this is a standard action in accounts As I have worked in accounts all my life but for Vikesh to keep saying Yes it is going to be transferred and it wasn't This totally made me so angry and very very stressed After some days I actually gave him my friends Indian bank account and they transferred the money I was owed in to that I am terribly horrified and shocked the way I have been treated It caused me great stress and upset during this period I am amazed how this Hotel Chain can operate if they treat customers the way they have treated me

It is a very good and pleasant stay at the Akhil resort. It is just around 400m from the North Cliff . The best part of the resort is it's garden and swimming pool. We enjoyed staying there. They can improve slightly on service like providing a telephone in each room so that service will be quick. We booked garden and pool view room from its balcony. It is quite and peaceful, it is allowed only for families 😊 So please check and book your room. Overall our stay was very comfortable, peaceful and pleasant.

It’s just close to the beach, no view though. Price is very high but don’t worry their hospitality is very low. WiFi is available but internet is not. So if you want to stay disconnected while you stay here, it’s the right place for you. No complimentary breakfast, intercom not working, fridge not working , pool only till 6 pm.

Loved the place. Nice ambience. Hygienic and fresh air. Swimming pool facility is the main attraction. Calm and quiet place.

Had a good experience. The resort is near to varkkala cliff, only 5 min walk. Property is spacious but the standard room is not spacious as expected. Restaurant is available inside the property, food was also good. There is a big pool in this property with a separate area for kids.

Rooms are small but could have been kept much clean. When we checked in, the rooms had a damping smell, During our 3 nights stay, even though we requested several times but no one attended to make the room clean. The swimming pool is big and well maintained. The surrounding area is nice with lush green trees & plantations, but the staff could have maintained it well. The location of the property is very good, the cliff along with the beach is close by, quickly approachable from the rear side of the property. Overall service offered in restaurants & within the property is not so professional & up to the mark.

It’s we very nice and pleasant stay at Akhil resorts.We really enjoyed it.Staff is so helpful.

We had booked 2 delux ac rooms for 5 people. Rooms are very small and not clean. We had raised complaint about the ants in the bedsheets and they replied that it is coming from old furniture. Major attraction is pool and unfortunately it will close on 6.00pm🤨. We ordered food and waited more than 1 hour and the food was pathetic and overpriced. Overall pathetic experience.

We booked for a deluxe room in another resort ( Raja park beach resort )but on arrival they shifted us to this resort. We booked for delux AC pool veiw room but what we got is a basic room. The rooms we stayed are not cleaned at all and poorly maintained with broken furniture, switchboard and dirty bed sheets and blankets. Other than the beds, there is nothing in the room. No TV, fridge, phone, or any broushers or instructions about resort facilities or restaurants. They didn't even provide wifi password and pool towels without asking. The room service is pathetic and the pool closed at 6 pm.

Very bad service they are providing.. rooms and pool are good.. but restaurants is pathetic.. only two people are giving services and minimum 2 hours will gone for order ,front office service is also pathetic i am not not recommended this property to stay ,heavy amount this people are charging

All in all this chain of Resort has different view rooms and location rooms depending on budget . With car parking and it's getting back in action as it was closed during COVID times. Well greenery location

From the back side of this propery we can easily reach the helipad and beach. Rooms are small in size. Resort people to give additional importance for room cleanliness. Excellent swimming pool. Pool is very clean. My family enjoyed lot in the pool. Staff are very co operative. Though prices are costly food quality is good in the in house restaurant. Over all stay is good.

A beautiful place to stay in Varkala. Wonderful staff, pretty gardens, fantastic room, lovely swimming pool. The hotel is very clean and well-maintained, the staff alll friendly and helpful. A very nice resort

Expensive. Old rooms but clean. Hot shower is hot enough. The swimming pool is amazing. The food in the restaurant is average. My main reason is the pranchakarma in their Ayuvedic clinic (but they run separately). The doctor and therapist were really nice. I enjoy a lot.

One of the best resorts in varkala. very calm and queit place, with such a feel good ambience, beautiful gardens, parks, swimming pool, everything is nice here. The nirvana yoga classes, energy healing, ayurvedic treatment, all are so soothing and relaxing. Happy staying.

We have stayed in lots of different places in India, home stays, resorts, and hotels. We have always been impressed by the cleanliness, comfort, and pleasantness of hospitality. This is our least favourite place to stay ever in India. Despite booking in early October for 'deluxe' accommodation with pool side view we were afforded a really tiny budget style room (whatever they might like to call it) where the fan close over the bed clattered and whirred intermittently and the A/C, also too close to the bed, did not work properly and kept turning itself on. Between the irregular clattering of the fan and all too audible sound of other rooms A/Cs, we spent a sleepless night imagining being in a train compartment. After that terrible night I saw the owner who offered to upgrade us for a per-night discount of 1,000 INR if we paid 1,000 INR extra. We relocated to the cottage, and even though we had meantime found a nicer resort, the Lillypad, we decided to stay as we were tired after travelling. Bad mistake. The service is fine, charming lads as usual, delightful night manager, but the talk on the street is that the owner has five hotels and big plans underway. It shows. We saw only Europeans staying there, so I guess the word has got out among Indians. Management pictures of rooms and grounds are stretched to make it all look more spacious. Still, the place has beautiful grounds but the rooms are very poorly maintained. Unclean windows, stuff on the curtains, and a green cloudy pool. When brought to the attention of the owner, he showed us the tiny but clean pool at his other hotel. The big pool needed a new pump but nothing happened for days - the duration of our stay. And despite this, and disturbingly, seemingly anyone can come and use that pool through the back entrance, and they do. No one was notified of health risks over several days as the water became cloudier and cloudier - and no showering facilities were nearby to wash off oil, cream, and dirt. I noticed rusty stains on the sheets, changed everyday, after about a day and a quick google suggested evidence of bed bugs. I sustained weird bites which an Ayurvedic doctor said was from a creature but we don't really know what. I never saw bugs but the sheets testify they have been there. When we came to check out management's true colours really showed. There were fewer tourists this year's season, so anxiety is in the air. The owner insisted he had offered only 500 rupees reduction. Never wrote that down foolishly, but we would not have accepted that at such an inflated price over our initial budget. Gouging rather than offering hospitality, focusing on expansion rather than being on top of what was there had us so relieved to leave. We would never come back here.

Akhil beach resort is a great place to stay in near varkala ciff the cleanliness here is unbelivable a very clean swimming pool and also great rooms The food here also is very great so tasty I relly recommend this hotel for staying for a maximum of 5 days Hope my review is useful

It is not the usual place we'd normally chose as it is a resort but since we travelled with a 17 months old kid, it worked perfectly for us. The place is nicely maintained, the pool is great (not many of those on offer in varkala) and staff is absolutely lovely. The restaurant is convenient but I wouldn't write home about it. Short walk to the Cliff. So all good really but 4 stars because the restaurant could be slightly better...

Great experience. Bang for buck. Great rooms for the price. Pool area is nice. They've got a snooker table. They will bring you beer if you ask em. Very nice and hospitable staff.

The staff provides excellent service wonderful cuisine prompt attention to all of our needs and questions. On site four handed daily massages can be apart if your package. This Akhill resort is located a few steps from a vibrant marketplace with the beach and near world-class restaurants within walking distance Yoga is practiced here throughout the day in nearly every resort. You can have custom jewelry made just for you as well as dresses and other clothing. The dollar goes a long way here! January is a perfect time to visit.

Property was good and nice ambience... Restaurant was not open and food options were not available.... Bit of maintenance too would make the resort a 4 star..

If you're looking for a best place to chill and have fun at pool this is the best place in varakala.

Rooms were great, but around 200-300 metres away from the beach...

Grt location, big rooms, good pool, comfortable stay, good staff, good experience.

Stayed there with friends. It feels like a rundown location. The aminities are below average.

Not good only pool is there delayed room service rooms average

Pathetic service! Checked the location and booked based on the rating where the guy sitting in reception is bit rude and wierd. We reached by 11 so he said can check in only at 12:30 so we said in that case we will fill the application but again he says can be done only at 12:30. Quite wierd rite later got room and no food no complementary breakfast. Well there is only one poor boy who I guess taking the order cleaning utensils and making food. Whatever he cooks it’s good though it comes after 4hours but juice are blah kind. Well will not recommend the place as there are only 2 employees who are showing customer service one is the guy who speaks Hindi cooks food and another one caretaker i guess who told us u can place food order to this boy. Rest all behaves as if they are not getting paid.

Dont remind tme the hospitality they provided . The staffs are just a bunch of idiots. Hooe they need a refreshment training required😉. F&B is so pathetic . Last couple of years i never seen a property not offering conplimentery break fast amd this is one !!! Seen only one poor chmap running here & there to prepare food , serve and clean the utensils. Am not recomending same for a stay ! Just for your safety .

Standard AC Rooms are very badly maintained. It had damping smell. Door locks are not working. Insects were coming inside the room during nights. No TV and No intercom connection to reception or room service. No one is available to help with basic needs. We have waited in restaurant for 30 mins. No one came to take the order even after asking twice. Swimming pool is not clean. Only the property location is good, otherwise a big bad experience.