Croma - Anand image

Croma - Anand

Electronics store Appliance store Computer accessories store Refrigerator store

One of the Best Places To Visits in Ānand


Address

CP House, Anand - Vidyanagar Rd, Vivekanand Wadi, Anand, Gujarat 388001, India

Website

store.croma.com

Contact

+91 78599 55762

Rating on Google Maps

4.80 (18K reviews)

Open on Google Maps

Working Hours

  • Monday: 11 am to 9:30 pm
  • Tuesday: 11 am to 9:30 pm
  • Wednesday: 11 am to 9:30 pm
  • Thursday: 11 am to 9:30 pm
  • Friday: 11 am to 9:30 pm
  • Saturday: 11 am to 9:30 pm
  • Sunday: 11 am to 9:30 pm

Featured Reviews


Frequently mentioned in reviews: service (21) good (21) Croma (17) experience (17) store (16) products (12) croma (12) product (11) laptop (11) customer (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Ekta S. 2 years ago on Google
    All brand and all model available in Croma anand.....and best store in all over India.....Digital product available like smartphone & laptops the best price & best offers...one of the best electronics showroom @CROMA ANAND ...👍🏼👍🏼
    7 people found this review helpful 👍

  • 5/5 dhrumil p. 2 years ago on Google
    Recently purchased a refrigerator from here. Offered Price was second lowest as compared to all other major showrooms in the area but that difference was negligible.Also the way I was treated by their employees was indeed a great experience. And definately you do get better after sales and service benifits as it is a national chain owned by very reputed organization. A Big Thanks to all the staff members who helped me through entire process especially Pooja Mam and Bharat Sir. Will be editing this review and include product experience after usage of few weeks. Update : Delivery of the product was supposed to be done after a week. But they have shown product as delivered on very next day only. Since then I have received atleast 50 phone calls regarding demo and installation. So, it was a bit of negative impact as per customer point of view. I would recommend to update the correct data.
    7 people found this review helpful 👍

  • 5/5 Deepak R. 2 years ago on Google
    Croma is the bast platform buying a larg rang of all electronic products like a smartphone also all brands and laptop available at Croma
    6 people found this review helpful 👍

  • 4/5 Nilesh T. 1 year ago on Google
    Good mall for Electronics home appliances, mobile , laptops etc. It has variety of products with good range. They provide good discounts from Croma and Credit/ Debit cards also. Everyday they offer different discounts on different products. Overall it creates win win situation for customer & seller both.
    4 people found this review helpful 👍

  • 4/5 Vanrajsinh S. 3 months ago on Google • 134 reviews New
    All products are digitally and new generation available at this Chroma branch in Anand. Located on the main road, this store has a large space for necessary parking, the special feature here is that one can directly park the car from the main road and go to the store, thus saving time. The staff here is ready to solve any customer's query, all Chroma products as well as products from other leading brands are found here. There is a slight increase in the price compared to online, but the benefit of checking the item is obtained.

  • 1/5 Amit C. 2 years ago on Google
    Very poor service, I bought refrigerator 1 week ago nd then after 2 days delivery is done, but after 4 days service man come and open box but it's damaged pc, so I physically raised complaint in croma store, he told me currently no stock in your refrigerator so I dilever it tomorrow or Saturday but as now it's not delivered new pc. And important thing today I called to Croma customer care but he's tell me there is a no any complaint regarding refrigerator. So today customer care is accepted my complaint but when I physically meet to Croma service man so he's not raise complaint online. Totally unsatisfied by anand Croma branch
    3 people found this review helpful 👍

  • 5/5 Dr. Maulik P. 9 months ago on Google • 108 reviews
    Very good service. Wide range of products. Thank you Mital Patel for your prompt service.

  • 5/5 Preet P. 2 years ago on Google
    This was my first purchase from Croma , and experience was nice, products are perfect in condition even they help me to choose laptop. And they also give some offers on product like I get free backpack & 32gb pendrive with my IdeaPad gaming laptop.
    2 people found this review helpful 👍

  • 5/5 Tadka m. 2 years ago on Google
    I VISTED ANAND CROMA AND MEET MR JASPALSINH LARGE DISPLAY OFVMOBILE GOOD
    2 people found this review helpful 👍

  • 5/5 Mihir M. 2 years ago on Google
    Have a nice experience. Alok bhai guided me for a washing machine. 5star guiding
    2 people found this review helpful 👍

  • 2/5 Yasharkhan P. 5 months ago on Google • 36 reviews
    "Exceptional electronic shop! I recently visited this establishment and was thoroughly impressed with their wide range of quality products and excellent customer service. The store is well-organized, making it easy to find what you need. The staff is knowledgeable and friendly, providing helpful recommendations without being pushy. I appreciated their willingness to answer my questions and guide me to the right products for my needs. The shop boasts a clean and inviting atmosphere, enhancing the overall shopping experience. Prices are competitive, and they often have great deals and promotions. Moreover, the checkout process was quick and hassle-free. Overall, this electronic shop stands out for its commitment to customer satisfaction, product variety, and a pleasant shopping environment. Whether you're a tech enthusiast or a casual shopper, I highly recommend this store for all your electronic needs. A definite five-star experience!"
    1 person found this review helpful 👍

  • 5/5 Parth P. 8 months ago on Google • 46 reviews
    Excellent service by all the staff members in alk the sections specially by bhavesh parmar

  • 5/5 Tilak P. 1 year ago on Google
    i was purchasing online and once my friend suggest me to buy electronic products from coma and i visit to croma and then i met to apurva panchal and he guided me very well and the nature of that man wash so awesome and he explained from a to z about that product and i really loved the guidence and in my future i also loved to continue my electronics shopping form croma and thanks a lot to apurva panchal
    1 person found this review helpful 👍

  • 1/5 Nikul p. 1 year ago on Google
    Selling Damaged product, Replaced 2 times samsung washing machine from croma Anand store in just 15 days but still got body damaged, Visited croma 17 times in just 15 days it's harrassing and now they are not ready to replace due to Brand Technician Fault, Highly Not Recommended.... (If there's star rating in Negative I'll Give it -Ve infinity)
    1 person found this review helpful 👍

  • 1/5 Nitin V. 1 year ago on Google
    I have never witnessed such a horrible service in my entire life. Please stick to your words and send the technical team to fix my Samsung Fridge. It has been a week since I am facing this trouble. This shows your carelessness towards your after sales service. Being a reliable name within the marketing, you should cater to your customer with some professional approach. please feel free to reach out for an urgent solution
    1 person found this review helpful 👍

  • 5/5 Mihir Gameti K. 1 year ago on Google
    Very Great Experience Here To Buy Mine New Samsung Galaxy A14 5G !! Prachi One Of Kind Sales EXUCATIVE Gave All Information About Device & Help Me Out To Getting My New Phone !! Happy To Here Croma Anand , Will Visit Soon !!
    1 person found this review helpful 👍

  • 5/5 Vishal P. 1 year ago on Google
    The replacement or warranty claim is much appriciated. Team response is quite good. Had issue with one of the previously bought buds, it was replaced by another piece of buds with my choice from many variety from the store. Overall good experience.
    1 person found this review helpful 👍

  • 5/5 Shyam t. 2 years ago on Google
    So experience was very good and service were best and the sales person nitesh patel was too good and nice with me overall a good experience at store
    1 person found this review helpful 👍

  • 5/5 A. KAVIN S. 1 year ago on Google
    Niteshbhai Patel was a good salesman helped me to select the product he also explained about warranty and also on how to use the headphones
    1 person found this review helpful 👍

  • 5/5 Rohan S. 3 months ago on Google • 10 reviews New
    We had purchased Eureka forbes stellar vaccum cleaner we had very good experience and Mr.Sunny Chauhan staff of croma anand was friendly and helfpul. Thank you

  • 1/5 Maitrey P. 1 year ago on Google
    The sell's person bharatbhai is good from chroma anand but croma delivery and call attention is not good I call the bharatbhai multiple time but he's not even response my phone and also delivery boy call me and when I call him back he's not even response my phone call so it's just look good service but after sell is worst.

  • 5/5 Meet G. 1 year ago on Google
    Excellent perfect with useable storage and Ram with best camera quality. It's perfect product for students in higher education studies. -jignesh solanki

  • 4/5 suhas k. 1 year ago on Google
    Nice place to buy Laptops and household appliances. Mobiles and other accessories are costly. (For ex. 128 GB C type ott drive is 1300 INR, which is way too high, laptop bags are to expensive). Before buying ask price around at other stores and online. Staff is professional and courteous.

  • 5/5 Sanju R. 1 year ago on Google
    Best Service Croma Nice Demo DSLR Camera by Alpesh Parmar

  • 4/5 Neha P. 1 year ago on Google
    Service was very good. Nikita helped me a lot about understanding features of washing machine. I would like to visit again for another products also

  • 5/5 Asavin P. 1 year ago on Google
    Croma Anand is a very good place to shop electronics and home appliances. Their prices are usually lowest in town. I was helped by their rep. Named Nobert Parmar, who was very friendly, helpful and attentive, answered my all queries. He also helped to got best deal possible

  • 2/5 Ravi D. 1 year ago on Google
    I don't understand why Anand Croma Executives, forcefully does the google review from visiting customers. If the customer is happy and satisfied, automatically give a review and spread. I experienced it a couple of times & disappointed. I hope the reviewing process leaves the customer's end.

  • 5/5 Rajat p. 1 year ago on Google
    Such a wonderful experience from Croma ,Anand and proper description from a employee Pavan Gupta. Thank you for great deal!

  • 5/5 bobby b. 1 year ago on Google
    Went to shop for soundbar. Good customer service and attention by mr. Sagar @Chroma anand store. Would love to visit again and shop with chroma thanks to his efforts and support. Kudos to entire team and team member like Sagarbhai.

  • 4/5 Rahul V. 1 year ago on Google
    I went to Croma showroom and there are collect the information about the HP laptop. in there are given to information about HP laptop as well as Dell laptop and other laptop and my budget is 70000 and there employees are concerned to the purchase laptop today and get to discount up to 2000 or 5000. Then I told to there sir and to take navratri festival.and there employees response is too good.

  • 5/5 Navin V. 1 year ago on Google
    Best Service Croma And Nice Demo For Laptop By Alpesh Parmar

  • 5/5 Rutvi P. 1 year ago on Google
    I recently visited to the Croma store in Anand to buy hand mixer. Mr. Bharat Solanki the salesperson at the store, made the purchase simple and quick. He effortlessly explained each and every detail about the product. Had a great experience. Thank you!

  • 3/5 Smit P. 1 year ago on Google
    The service by your colleagues were good but not that much appreciated. They kept us on long wait for just bill payments. Need to improve the process smoother.

  • 5/5 Rupa S. 1 year ago on Google
    Amazing service. Very helpful staff. Bought a new laptop from the store and had a great assistance from Mr. Nisarg Patel. Loved the experience. Would recommend all to get your electronics from this specific store for an amazing shopping experience.

  • 5/5 Priya S. 1 year ago on Google
    Best experience ever had... Good service by hardik patel.. love to shop again with croma

  • 5/5 Aashish G. 2 years ago on Google
    Good service and good response by mr vasim

  • 3/5 Ravikant T. 1 year ago on Google
    Best place to purchase consumer durables/ electronic gadgets/ appliances. Wide variety and range of collection is available. Prices are competitive. It's always crowded. The management needs to work on house keeping front. After Sales Service review. Most of the time, you will find their phone numbers switched off. In case of registering any issue with the item purchased, there is no alternative number. Croma, Anand store is blur on the name of TATA. Thanks.

  • 5/5 Thakor R. 1 year ago on Google
    Nice service given by shrinil dalwadi and nice experience from other staff

  • 4/5 AYAN_ V. 2 years ago on Google
    Good service and cooperative staff #mr.nesarg thank you very much for the service #chrome hope to get same positive response in future too

  • 1/5 Hemant Y. 7 months ago on Google • 1 review
    I have worst experience by croma store and service both. Recently I purchased refrigerator from coma anand and it took 15 day to be delivered in the same city. I begged multiple times for refund but they are reluctant to listen. They always ask you to write grievances but on the grievance adress they only ask you to wait. Also after delivery refrigerator is not functioning properly. So I registered complaint online to croma and technician visited but without resolving issues he said " Refrigerator me se pani to nikalta hi hai and due to ice your temperature knobs are not working " And he said to wait for one day and call again. I have registered complaint again but no one appears. Finally after 8 days they have escalated complaint to higher level and they will again take 4 days to respond. And general response is please wait we are working on it. This was big mistake to buy from croma. (Do not consider only good review as how they help in difficult situation is matter other wise if all goes well and people write good review is just nonsense) . I have also written email to customers support@croma. But no response except wait...this all system they designed is pathetic.
    1 person found this review helpful 👍

  • 5/5 KGN G. 2 months ago on Google • 2 reviews New
    I visited today and jitendra sir help me. Explain everything how to purchase laptop and other things. And greet nicely.

  • 1/5 MARU A. 4 months ago on Google • 1 review
    Service is very poor and customer representatives are not available also staff behavior is not good


Call +91 78599 55762 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

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