1/5 Cable_Guy613 M. 9 months ago on Google
I
chose
this
hotel
based
on
my
previous
experiences
with
the
brand
“Tribute
Portfolio”
and
for
being
Marriott
Titanium
member,
here
what
I’ve
seen
at
STAGES
hotel:
-
Zero
appreciation
for
the
loyalty
program.
No
room
upgrade
for
Titanium
elite
although
the
rule
is
clear
(Upgrade
is
based
on
availability)
and
they
were
obviously
lying
about
availability,
the
Bonvoy
app
showed
at
least
3
Suites
available
during
my
4
nights
stay.
I
discussed
that
with
them
but
It
seems
like
they
were
hoping
to
sell
them,
“Sorry,
We
can’t
give
an
upgrade
for
4
nights!”
-
The
service
at
breakfast
was
very
bad,
and
once
the
item
is
out
then
it’s
done,
3
days
of
my
stay
they
were
out
of
breakfast
potato.
At
9:30
and
there
was
still
1
hour
for
breakfast
and
no
more
pancakes,
no
more
croissants
left!
I’m
sorry,
Shouldn’t
these
items
be
available
and
served
till
the
last
minute
of
the
buffet?
I
asked
the
chef:
Can’t
you
make
some
pancakes?
He
said
“We
don’t
have
dough!!”
At
the
egg
station
I
asked
once
for
fried
eggs
to
be
cooked
over
medium
I
was
shocked
to
see
them
taking
the
old
cooked
sunny
side
up
eggs
from
the
tray
to
be
cooked
again.
So
cheap
and
sleazy.
Is
that
really
a
Marriott?
-
Bottled
water
are
not
complimentary
even
for
Platinum/Titanium
elite,
they
have
only
one
300ml
glass
bottled
water.
In
New
York,
Toronto,
London,
Rome
and
other
cities
known
for
being
expensive,
the
bottled
water
were
served
free
of
charge
at
Marriott
hotels,
you
just
need
to
call
the
room
service
and
they’ll
bring
as
many
as
you
want.
What
makes
STAGES
Prague
an
exception?
-
“Tribute
Portfolio”
is
considered
a
premium
brand
along
with
“Sheraton,
Westin,
Renaissance”
but
I
didn’t
find
this
hotel
belongs
to
this
level
in
terms
of
luxury
&
service,
so
don’t
expect
much.
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