DogoMarket image

DogoMarket

Pet supply store Feed store

😠 Product undelivered. Any request for a refund is disposed of, despite continued promises from the store, the money has not been refunded. I do not recommend the store, it is not worth breaking your nerves. Very incompetent service. People often mention order, recommend, ordered, goods, store, refund, products, received,


Address

Bysławska 28, 04-993 Warszawa, Poland

Website

dogomarket.pl

Contact

+48 604 605 507

Rating on Google Maps

3.40 (40 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 10 AM to 4 PM
  • Wednesday: 10 AM to 4 PM
  • Thursday: 10 AM to 4 PM
  • Friday: 10 AM to 4 PM
  • Saturday: Closed
  • Sunday: Closed
  • Monday: 10 AM to 4 PM

Featured Reviews


Frequently mentioned in reviews: order (10) recommend (8) ordered (7) goods (7) store (7) refund (7) products (7) received (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Magdalena S. 4 years ago on Google • 4 reviews
    Give a wide berth!!! I ordered the goods in mid-October in the online store and paid for them immediately. The parcel came with half the goods - the receipt was only for the delivered goods. To this day I have not received the missing goods (for PLN 220) or a refund, she does not respond to text messages, she stopped answering the phone - I DO NOT RECOMMEND!!!
    2 people found this review helpful 👍

  • 1/5 Agnieszka S. 2 years ago on Google
    (Translated by Google) Product undelivered. Any request for a refund is disposed of, despite continued promises from the store, the money has not been refunded. I do not recommend the store, it is not worth breaking your nerves. Very incompetent service. (Original) Produkt niedostarczony. Każda prośba o zwrot pieniędzy jest zbywana, mimo ciągłych obietnic ze strony sklepu, pieniądze nie zostały zwrócone. Nie polecam sklepu, nie warto sobie psuć nerwów. Bardzo niekompetentna obsługa.
    2 people found this review helpful 👍

  • 1/5 Karina Z. 2 years ago on Google • 33 reviews
    Give a wide berth. I would give 0, but I can't ;) I wanted to buy dog ​​carriers, I called Mrs. Katarzyna at the number 604 605 507 given on the website with information to call them at this number regarding product availability and information about them. I call, I ask, I ask for advice - the answer to my question baffled me: I don't know, I'm not at the computer. And silence. The end of the conversation. Really? Shocking with this approach, no wonder why you are rated so low. I won't recommend to anyone!
    1 person found this review helpful 👍

  • 1/5 Melbourne 2 years ago on Google • 5 reviews
    Zero, one big zero. I would give zero stars but I can't. Zero product, 2 weeks after placing the order, information that it was impossible to complete the order due to lack of goods. We were told we would receive the money. A MONTH after placing the order, we still have not received a refund of PLN 499. No contact with the seller.
    1 person found this review helpful 👍

  • 2/5 Agnieszka D. 4 years ago on Google • 4 reviews
    The quality of the products is ok. The delivery is a failure. The order was sent after 2 weeks, after e-mails and phone calls and empty promises that the goods would be sent on Friday, then on Monday, Tuesday, etc. I ordered drybed and this product met my expectations, it is of good quality and soft. I also ordered cookies, one package of 950 grams. I received 4 packages of 210 grams. So 110 grams escaped somewhere and no one informed me about it (even though the lady assured me that I was waiting for the shipment for so long because the delicacies were "missing"). It was indicated on the website that the products I ordered were available "in large quantities". Generally, I do not recommend this store due to difficult contact with the seller. You have to be very patient.
    1 person found this review helpful 👍

  • 1/5 aga n. 2 years ago on Google
    (Translated by Google) Zero, one big zero. I would give Zero stars but you can't. Zero product, 2 weeks after placing the order, information about the inability to complete it due to the lack of goods. We were told we would get the money. After a MONTH of placing the order, we still have not received a refund of PLN 499. No contact with the seller. (Original) Zero, jedno wielkie zero. Dałabym Zero gwiazdek ale się nie da. Zero produktu, po 2 tygodniach od złożenia zamówienia informacja, o braku możliwości zrealizowania go z powodu braku towaru. Powiedziano nam, że otrzymamy pieniądze. Po MIESIĄCU od złożenia zamówienia nadal nie otrzymaliśmy zwrotu 499zł. Brak kontaktu ze sprzedawcą.
    1 person found this review helpful 👍

  • 1/5 Aleksandra S. 2 years ago on Google
    (Translated by Google) For a month now, I have not been able to ask for a refund of my money, no response to e-mails and chat messages, no respect for the customer, I do not recommend this store to anyone. (Original) Od miesiąca nie potrafię doprosić się o zwrot moich pieniędzy, brak odpowiedzi na maile oraz wiadomości chat, brak poszanowania klienta, nikomu nie polecam tego sklepu.
    1 person found this review helpful 👍

  • 3/5 Przemek W. 8 months ago on Google • 38 reviews
    I just bought BARF food in this store. One star is deducted for the very high price of PLN 23 per kilogram. And the second star is deducted for the lack of a receipt.

  • 5/5 Karol 2 years ago on Google • 24 reviews
    I like it and so does my dog. Karma looks so good that you want to eat it yourself. If I were a dog, I wouldn't even think about it hehe :) friendly and nice staff. If you are looking for a place where you can find premium products - dogomarket is for you. I recommend!

  • 1/5 Przemysław O. 10 months ago on Google • 6 reviews
    I arranged for a refund of the purchase price because I did not receive the product (I did not notice that shipping only in Warsaw, I ordered for Wrocław). The lady said of course, no problem... and it's been like that for two weeks. I keep calling and there is no response, the phone is not answered. Unfortunately, I do not recommend it.

  • 5/5 N J. 3 years ago on Google • 5 reviews
    There is a new dog in our family, so I decided to buy a layette for him in this store. I ordered food, toys and a bed. Shipping was very fast and the products were of good quality. Bobi and I are happy. I recommend

  • 1/5 Renata 1 year ago on Google • 1 review
    Unreliable company. To avoid. ZERO stars I ordered for self collection. Just in case, I called to make sure I could come. The lady made an appointment for the next day. I drove up as agreed and to my surprise... no one responded to the intercom. To my further surprise, when I called, the call was dropped and the next call was not answered. There is also no response to text messages AVOID such an unreliable company
    1 person found this review helpful 👍

  • 1/5 Magdalena 4 years ago on Google • 2 reviews
    Absolutely reprehensible customer service and order fulfillment. The order was delayed by a few days, but that's not the worst. The order history showed a specific amount and products (quantity for almost two months, so a lot). After opening the package, it turned out that the receipt showed a completely different amount - PLN 50 less and the products were also much less. As a result, the cat received 5 400 g cans less, and the dog received over a kilogram of food less. Additionally, an invoice was attached, which showed a different value of the order than on the receipt and in the online history. I made the transaction on December 1, so far these products are missing, no refund to the account, no response to e-mails, they do not answer the phone despite calling 3 times every day. And it is not true to explain anything on an ongoing basis in any way, as stated in the replies to previous opinions. I will also add that I made the payment immediately. I honestly don't recommend it.


Call +48 604 605 507 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
  • Service options
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Identifies as women-owned

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