1/5 Shane Te R. 3 years ago on Google
No
stars
for
service.
I
was
in
the
store
today
just
after
1pm.
the
store
was
empty
there
being
no
customers.
I
entered
and
looked
the
desk
at
the
back
of
the
store.
3
staff
members
were
busy
huddled
together
talking
and
giggling...no
one
looked
up...no
one
acknowledge
my
presence.
The
staff
appear
engrossed
in
whatever
it
was
entertaining
all
3
of
them...the
store
is
still
empty.
I
was
there
to
buy
a
phone.
I
moved
about
the
store
looking
at
phones
and
focusing
on
the
new
Oppo
phones
minutes
have
passed
and
still
the
staff
are
giggling
and
talking
behind
the
counter
to
themselves.
No
one
has
bothered
to
acknowledge
my
presence...I
am
still
the
only
customer
in
store.
One
of
the
staff
leaves
the
conversation
and
heads
out
the
back...still
no
one
has
even
bothered
to
register
with
courteous
'hello'
my
presence.
5
minutes
pass...and
I
have
decided
that
this
is
not
service
from
the
staff
but
totally
disinterest.
I
move
around
for
one
more
look
then
make
for
the
door...whilst
stand
partly
in
the
door
and
pavement,
one
of
the
staff
looks
up
from
the
counter
at
the
back
of
the
shop
and
finally
ask
if
I
wanted
anything
or
some
words
to
that
degree.
I
respond
with
'No,
I've
been
in
the
store
for
over
5
minutes
and
no
one
has
acknowledge
me
nor
bothered
to
provide
any
help.'
She
says
nothing...no
apology,
no
explanation.
I
go
on
to
say,
'I
came
to
buy
a
phone,
but
there
being
no
service,
I'll
be
buying
it
elsewhere.'
Service
today
an
absolute
zero...sale
zero...
The
manager
may
have
been
one
of
the
3
staff
members.
The
owner
of
the
store
should
probably
review
staff
training
in
customer
service.
I
would
have
given
zero
stars
but
this
review
process
is
rigged
to
ensure
at
least
1
star.
1
star
you
have
but
it
is
not
deserved.