Most wives are banned from jewelery stores... This is up there for me. There's always something that you need. I love this store.

Enjoyed my experience here. Customer service was friendly helpful and respectful. Sales were a bonus buying more than I planned to.

Very helpful staff go out of their way to help

Big store. Found it a little hard to find what I wanted. It felt like everything was a bit muddled

Staff were nice, sometimes it feels cluttered when walking around the store

Nicely layout store- great service and pfoduct range!

This review isn't so much for Briscoes, but for a specific employee called Monique who went out of her way. She was a little ray of sunshine and made my day with her unexpected level of customer service. Thank you Monique!!!

Never believe the false advertising on their website "click and collect" the next day. Weeks go by and you don't get what you pay for. Staff literally lie to your face to get rid of you, or walk away and ignore you. These people think their own useless internal administered records some how are above the law. That the fair trading act doesn't apply to them. That they can take your money and not give you the product you paid for that's right in front you. Never seen such arrogance in retail before.

I recently bought a product "click & collect" which stated it would be available the same day. I was in the shop later in the day so called in to collect. A very rude lady on the counter was less than helpful and told me I couldn't collect the item even though it was sitting on the shelf. A few more days went by and still no item available - the status showing "processing". Fortunately I managed to phone and speak with Michelle who provided outstanding customer service. My product would never have been made available. There was obviously a glitch in the system. Well done Michelle - you are a star 👏.

Great sales, good range of products 🙂

Busy department store situated behind Rotorua mall. Providing a wide range of household goods at reasonable prices.

Nice well laid out store, the staff are often helpful.

Big range at this Briscoes, well organised and tidy, easy to find what I needed (and a bit more that I didn’t!) Friendly and helpful staff, also let me know where I could get something they didn’t stock which was great.

Very large store, which means it can stock a very large array of products. Very helpful. If they don't have what you want in stick can always click and collect or just order online. Very helpful

Decent selection and good sale prices. Staff were friendly. Just needs a tidy up

A Staff member was very helpful on my last visit ..shop uniformly laid out Plenty of parking as part of central mall area Plenty on sale lol

Bad customer service, lady at front was very rude when I ask about the price. Bad experience

Always friendly and helpful staff went in today and got a foot spa 50% off love Bricoes

Service skills weren't very great and woman I did talk to was rude. Will stick to online shopping for this store.

Nice place for shopping household items. They got hips of collections for us. I like there products quality and design. Customer service is excellent here. You will get any problems to find out your favourite tools for your kitchen.

Great place to shop good stock staff pleasant

What I was going to purchase and what I purchased based on great discount and colour/green or orange...orange won🤣young girl at the counter was so welcoming and polite...need more of this attitude at other stores😊

Great selection of merchandise. Very polite helpful staff