Very friendly staff and had really good Kings Birthday sales. Thanks for the 4K chromecast

Went there to look at vacuum cleaners, they've got a good selection including Dyson's, I looked at LG's as it seems to be the right size and the staff kindly showed and explained very well how to use it, also the advantages of having removable batteries,one battery can be used while recharging the other one.There are so many other items on sale prices,and flyby points are available.

Would just like to commend sales person Philisha on being helpful friendly and knowledgeable regarding our purchase of 3 appliances recently

Was served by Mann and she was very friendly and professional and happily matched the prices elsewhere. Very happy.

Noel Leeming I highly recommend the IT team.

Outstanding customer service. As soon as you walk in you feel welcomed & comfortable. The lovely sales consultant phyly helped me and my wife decide on a 65” TV and soundbar and we love them both.

Impossible to talk with someone in local store unless you call dozens of times and wait through 40 rings to be told you are being transferred back to customer service where you can repeat the whole process. If I didn’t know someone who works in the store (and who I want to support) I’d never buy anything here.

** BUYER BEWARE** If i could give no stars i would.. after previously having issues at the whakatane store and management caught out lying... i decided to try and buy some eufy products the staff member Manjeet stuffed us around all day and then finally trying to make us settle on an inferior product... guess what i went to bunnings and got everything i wanted and cheaper too.. yo should be shut down!!

The staff was young and not much knowledge about the products.. We came from Auckland.

I missed the $199.00 special, sales assistant priced matched with Harvey Norman so ok. Think about the Bunnings/ Mitre10 thing "beat it by 10%"

Staff are always friendly and helpful thanks for your great advice and service

Excellent customer service. Staff had great knowledge and were very patient.

Hmmmmm. Bought a new (not flash) Samsung phone from here not so long ago to replace my older version. The salesperson and the price were great, however, the tech person suggested a transfer-of-data cost of $50.00. Really guys? The advertising suggests that that is part of the service? For me, it was merely a courtesy request, so went home and did it myself. Great phone by the way. Thanks.

No staff approach me so walked out

Impossible to phone a store using the number on the website. Have to listen to a voice for ages and then you might get a response.

We are very disappointed to this store, we purchased tv here a year ago with 3years tv damage protection, this year the tv was broken with my 2year old son, and we reported it to them right away, to claim the insurance, and we pay extra $200 excess as they instructed so they can replace the TV, but its a month now until now no TV replacement happened, we’re been calling them asking for updates but keeps telling us they will email us, or call us for updates, sorry we’re very sick of waiting for updates, its been a month that we don’t have TV. We purchased that tv damage protection to give us assurance and less worry, because we have toddler at home. But we fell it useless and give us a lot of stress waiting for there updates.

Friendly team and good selection of products at reasonable prices 👍

Was browsing to find a washing machine, they have good special on. Will do some reading before buying the right one 😊

Staff kept selling us the wrong product and advising us of buying extras that were in fact not needed. Wrong information given. Need to do some staff training on your products