(Translated by Google) The US Diplomatic Mission to the Hashemite Kingdom of Jordan seeks to protect and promote US interests in the Hashemite Kingdom of Jordan through diplomatic relations with the Jordanian government and commercial contacts with the local business community and public diplomacy aimed at engaging Jordanians in sharing common values ​​and building mutual understanding. The following table includes a list of the names of the US Ambassadors: Representative and the name of the Ambassador or the diplomatic representative, state the name of the jurisdiction in which the diplomatic representative was born, qualification and mention whether or not the person in the diplomatic service has previously been promoted Ambassador or diplomatic representative if the conditions apply, but the test may be applied to a person who has never worked in the diplomatic service for reasons specific to the State designated for the ambassador and the State to which the credentials are submitted. If a consulate is appointed as Consul or under certain circumstances, there is no Ambassador, the alternate person acting as the Ambassador, the Recruitment Officer, and the date of appointment of the employee and the job title shall be mentioned before submitting his credentials to the State in which he will be appointed. The other State has the right to accept or reject the application because the relationship of the State to the other State shall be through the Ambassador. The termination of the mission shall be stated only on the date of termination of service in that State and not necessarily of the diplomatic corps C. It is possible that the ambassador will be demobilized from a certain country to be transferred to another country. US ambassadors usually serve in more than one country but usually have common interests such as geography, language, religion, etc., for example, an ambassador to the US Embassy who served in Amman, Baghdad and Beirut. (Original) البعثة الدبلوماسية الأميركية لدى المملكة الأردنية الهاشمية تسعى إلى حماية المصالح الأميركية والترويج لها في المملكة الأردنية الهاشمية من خلال العلاقات الدبلوماسية مع الحكومة الأردنية والاتصال التجاري مع مجتمع الأعمال المحلي والدبلوماسية العامة التي تهدف إلى انخراط الأردنيين في تبادل القيم المشتركة وبناء التفاهم المتبادل. يضم الجدول التالي بين أذرعه قائمة بأسماء سفراء الولايات المتحدة وهم كالتالي: الممثل ويذكر اسم السفير أو الممثل الدبلوماسي، الولايةويذكر اسم الولاية التي ولد فيها الممثل الدبلوماسي، المؤهل ويذكر هل عمل الشخص في السلك الدبلوماسي من قبل أو لا في العادة يتم ترقية موظف في السفارة لدرجة سفير أو ممثل دبلوماسي إذا انطبقت عليه الشروط ولكن يمكن أن يقع الاختبار على شخص لم يسبق له العمل في السلك الدبلوماسي وذلك لأسباب خاصة بالدولة المعينة للسفير والدولة المقدم لها أوراق الاعتماد، الصفة ويذكر المسمى الوظيفي للشخص وعادة ما يكون بدرجة سفير لكن ونظرا لظروف معينة مثل ان كانت قنصلية فيسمى قنصل أو تحت ظروف معينة لا يوجد هناك سفير فيدعى الشخص البديل القائم بأعمال السفير، التوظيف ويذكر تاريخ تعيين الموظف وأعطاه المسمى الوظيفي وذلك قبل تقديم اوراق اعتماده للدولة التي سيعيين فيها،أوراق الأعتماد بعد اختيار السفير من طرف الدولة التي سيمثلها، يأتي دور الدولة الأخرى لتقوم اعتماد هذا الشخص أم لديها أسباب تمنعها من ذلك فمن حق الدولة الأخرى قبول أو رفض الطلب لأن علاقة الدولة بالدولة الأخرى ستكون عن طريق السفير، انتهاء من المهمةويذكر تاريخ نهاية الخدمة في تلك الدولة فقط وليس بالضرورة من السلك الدبلوماسي بشكل كلي، فمن الممكن أن يتم تسريح السفير من دولة معينة لينقل إلى دولة أخرى، وهنا تم ذكر السبب في آخر خانة وحمل الاسم السبب. من عادة سفراء الولايات المتحدة أن يخدموا في أكثر من بلد لكن تكون هذه البلدان عادة لديها أمور مشتركة مثل الموقع الجغرافي، اللغة، الدين وغيرها، مثلا سفير في السفارة الأمريكية خدم في عمان، بغداد وبيروت.

They provide false information, as an American citizen I have the right to ask for assistance and consultation. They refuse to help and only can provide with email addresses! Seriously 😳 They hanged up the phone on me! Unbelievable unprofessional

I’m waiting almost 2 year for my appointment for my father and I’m USA citizen also I paid all the requirements why they don’t give me my appointment. Updated : I’m still disappointed how this system work , I’m USA Citizen I paid tax over what the tax from my paycheck my father got the interview and believe got denied into more information I provided all the requirements unbelievable my father is 68 year old they request family extract from his family when most of them pass , he got just a brother alive we bring all from our family because they never said his mother and father history really I hope they decide the final decisions to meet my father soon Thank you

You call the embassy and tell them that you, you are a US citizen and don't have time due to travel to wait for a week to get an appointment, they tell you to come first thing in the morning. You come to the gate and they have bunch of idiots that they only ask what time is your appointment. No appointment no entry! Great! What a waste of time to get someone on the phone, you need to clear your afternoon and expect to wait for 50 minutes on the line ... I don't blame the idiots at the gate, I blame the process maker inside! Here a suggestion process maker - if all what we need is a notarial service, why cannot we citizens drop the paper at the gate say by 9 AM and comeback and pick it up at noon. I don't need anything complicated, this is a simple service to notarial a Notary Public that was made in the US. Literally - it shouldn't take more than 10 minutes. You are making things more difficult that they should. Another suggestion - close it!

It's a nightmare to make an appointment, as a American born and raised and knows about american customer care and ways of service, I thought they would be much nicer and helpful to clints. I'm very surprised? Over the phone or in person, the staff are not nice 🤦🏻‍♂️ and useless with broken English and real bad & harrable attitude, it feels like they are mad at you for something 🤷‍♂️ I wish I can give -5 stars , I'm so shocked 😲 and disappointed 😞

(Translated by Google) With my love to America ... but there is a real problem is not to let you communicate with anyone from inside the embassy in any way Americans are wonderful people and a wonderful treat and love mixing with people ... greetings to my friends and dear ones Arabs and Americans ... it must be submitted for each visa that limits his choice and attend all the papers correct (Original) مع محبتي الى امريكا...الا ان هناك مشكله حقيقه هي عدم تمكنك من التواصل مع اي شخص من داخل السفاره باي طريقه الامريكان شعب رائع وتعامل رائع ويحبوا الاختلاط مع الشعوب ...تحياتي الى اصدقائي واحبتي العرب والامريكان...يجب لكل مقدم على الفيزا ان يحصر اختياره ويحضر جميع الاوراق الصحيحه

I did not expect this bad service at American embassy in Jordan last Sunday. My mother and my brother applied for B2 visa and when they went to the interview, they didn’t let them inter for the interview. Just they took thier passports and then they gave it them back and they told them that thier requests were rejected. I did not know why American embassy did not give them a chance to be interviewed. We understand that we are from one of the country that are on the travel ban, but President Trump said “ close family member can come to visit their son or doughter who has F1 visa even they are from countries that are on travel ban. They made me cry the whole day. I love American people, but I did not know why American embassy showed this kind of discrimination aginst my family. They were too racist in treating them. “ They almost trough their passports in their faces” my brother said. This is not an appropriate behavior at all and not presented American people. Thanks for the pain you made it for our heart. Hopefully, you got my message. An international student in USA from one of the country on travel ban😢

Would give them 0 stars if I could. The employees barely speak English and are very rude, incompetent and insulting and don’t know their own policies. Filing a complaint with the dept of state but I felt like I owe you a negative review for how rude you are on the phone. Specifically a Jordanian woman. She needs to be fired.

You need to get your act together and help citizens. You need to respond to emails if you cannot provide English speaking people, preferably Americans, to listen to our needs and you cannot tell people to change their flight arrangements in order to accommodate us for simple paper notarization, I am very disappointed.

Great people always improving skills to reduce time and effort of Jordanian people. God bless America.

(Translated by Google) I am a Jordanian citizen. I am 53 years old and fifty-three years old. I want to see the United States of America before I die, the country of justice and safety. (Original) انا مواطن اردني. يبلغ من عمري 53ثلاثة وخمسين عامآ اريد ان ارا الولايات المتحدة الاميركية قبل ان اموت بلد العدل والامان واتمنا من الله ثم منكم الموافقة كوني رجل مريض واعاني من امراض و معي تقارير طبية تثبت ذالك و اريد ان ارا(الاسطورة اميركا)

We have applied to different visas for different counties around the globe; you name it [Europe, Canada, Africa, Asia, and the Middle East] and we have never experienced such a horrible and frustrating treatment to all of the applicants awaiting there on the entrance gates. The personnel and the security team are extremely rude and unprofessional in even arranging for the entry flow. These arrangement is something they are accustomed to in their job. They always have hundreds if not thousands of applicant per day and they still lack simple things. The instructions are not clear; the applicant almost stumbled on each other; the waiting there is literally 3 benches that hold 3 in each; elderly applicants who did not find neither the support nor a place to sit. The outside area was packed. I do not know what to say to be honest. It is one of the worst, unpleasant, unprofessional experience. Security team inside the waiting area and outside are very rude. We were all school kids in a recess! PS: everyone understands very well that they are not in الأحوال المدنية and it is the “American Embassy” - we are already submissive and listen nervously and carefully to the instructions; if they were addressed clearly and professionally. At least the simple arrangements of the entry flow and the waiting area!

I'm American citizen I went there so the employee and the security treat me bad they dont respect nobody even the woman in the window for citizen treat me bad I'm waiting for u to act against the employee I the USA embassy even all my family in Miami and Maryland talk to the usa embassy in Washington and miami we have to stop all this discrimination

Their customer service (US Travel Docs) is the absolute worst service I’ve ever dealt with. They are useless and prove that there is no point in having suck help desk.

This embassy is certainly a joke, I had a flight and classes to attend to back home but they wouldn’t give me a simple notarization appointment. They only take notary appointments on Wednesdays between 8 and 10AM. It’s not my problem they’re understaffed and over worked/ overbooked, I pay my taxes for a reason. I don’t have to go back missing 2 weeks worth of lectures plus paying a postponing fee for an airline plus delaying hundred other things to do just because they open one day a week. Get you s**t together.

This feels absurd having to leave a google review for an embassy, but other than an email address that still says it’s Eid, there doesn’t seem to be another way to give feedback. It’s embarrassing how huge but how ill equipped this place is. I’ve been the the embassy 5 times now just trying to simply renew my passport, yet somehow there’s always an issue. Despite paying for a 10 year passport, my husband was issued an emergency passport only good for one year. We spent hours on the phone and sending emails trying to figure out what happened, no one seems to take responsibility, and we have a minimum of two more visits we will have to make just to get the right passport. It’s so frustrating and and such a waste of my tax money. If you need to renew your passport, I would wait until you’re in america if you can. This whole experience has been annoying and a waste of time and money. Beware any information on the website is most likely outdated and not correct, but good luck getting the correct info.

(Translated by Google) Jordan + America ❤ 🇯🇴❤🇺🇲 (Original) الاردن + امريكا ❤ 🇯🇴❤🇺🇲

You need to get your act together and help the American citizens in jordan You need to respond to phone calls and emails and stop blaming covid for the delay , You work here and you get paid to provide assistance to us NOT to ignore us

The worst embassy, They don't response to emails, over phone they can't answer any questions "if they even picked", It they responded to your email this will take forever, I am in the states few of my colleagues from a different nationality, went to Mexico to switch/issue new visa and it was stamped in the same day! They are very responsive! Not like the embassy in Jordan, that is really disappointing!

You guys need to stop blaming covid for the long delays and get on top of things. Over 6 months trying to schedule an appointment And nothing is available

They provide false information, as an American citizen I have the right to ask for assistance and consultation. They refuse to help and only can provide with email addresses! Seriously 😳 They hanged up the phone on me! Unbelievable unprofessional

The food was great, service wasn't so good tho. waiting times were way too long and the waiter was rude. But the atsmosphare was nice. 4 stars, would visit again. Nice place for a date and try their beer specials.

Fortress America. Somewhere along the way, we've forgotten that an embassy is meant to be a tool to engage with the local population. Fine, we live in a post-9/11 world. Once you're on the premises, your worries melt away. A great pool, dining hall, and plenty of cultural tour opportunities abound. Enjoy your time here. Be safe.

America all my life 🇺🇸🇺🇸🙏

I only needed to get something notorized and I had an appointment so it was a fast in and out took only an hour which I say is fast cuz there were a lot of people the guards inside were also very nice and I won't lie being in the embassy for me was like being in America the atmosphere and people made me feel like I was home and I was starting to miss home

I want to congratulate you on the staff at American citizens they are very professional with a big smile they handled passport renewal with efficiency and amazing service Great job thank you for your help

Dear Sir. / Madam I am the Community leader and Elections Activist in San Antonio Texas and a U.S A Citizen also I carry the Jordanian Passport Too many U. S Citizen with Jordanian Passports from San Antonio Texas The majority of them need to add their Children to the blue book of the family Also wanted to renew their I’d and the Jordanian passports As a representative of the Jordanian Community in Texas San Antonio, and from other counties , they need some help To renew , Passports and ID Cards They call me to help them out and get A better and quick service most of them Have the documents needed for renewals At the time being I am visiting Jordan Can you write a letter to send to the I’d and Passport department in Jordan To facilitate their Process when I go With them as a volunteer for helping our American Citizen to accomplish their Jordanian documents Sincerely Yousef (Joseph ) Rafati

Very good service, only require a parking for the visitors.

(Translated by Google) I am a human being and I am not a tree I want to travel and I have the right as a human being to travel to any country why I was refused and I love to travel but rejected me (Original) اانا انسان ولست شجرة اريد السفر و من حقي ك انسان ان اسافر الى اي دولة لماذا تم رفضي وانا احب السفر لكن رفضتوني

(Translated by Google) Asset Management Services (Original) خدمات الاصول الامريكبة

(Translated by Google) American Embassy Amman Jordan (Original) السفاره الامريكيه عمان الاردن

(Translated by Google) Salam alikum. I want to visit my friend in America and I want to visit the American land (Original) السلام عليكم أريد أن ازور صديقي في أمريكة وا أريد أن ازور الأرضي الأمريكية

Should consider another bank Amman Cairo bank is one of the worst , I waited 4 hours just to pay the visa fees , what the heck is that 4 hours ...they should send the people in the embassy to see how those people’s work in that SUCK place And make them wait 4 hours maybe they will consider another bank

I called them many times but nobody answer, and I went to them they told me I need an appointment what I should do???

👍🏻🌹

(Translated by Google) There is no special parking for auditors inside or outside the embassy (Original) لايوجد موقف خاص للمراجعين داخل أو خارج السفارة

You guys never answer anyones email or even answer the phone , emails that have been sent over a year ago and months ago are still not opened . ! People need to talk to you guys to see what’s going on with certain papers . Very unprofessional!

Why are you still not fully functioning? No more blaming on COVID delays, c’mon guys!

Beautiful nice embassy I love it

Super great

(Translated by Google) Security is impolite (Original) سكيورتي غير مهذب

(Translated by Google) Castle (Original) قلعه

We are ready to be have service Its Good embassy and employers

(Translated by Google) The American embassy after Trump did not become their president. They did not tell me about an American. Why? (Original) السفاره الأمريكيه من بعد ترمب ما صار رئيسهم ما طلعوني عل أمريكيا ليش

(Translated by Google) The embassy is unfair (Original) سفاره ظالمه

(Translated by Google) The service is so much wonderful from reception to departure (Original) الخدمة فيها اكثيير رائعة من الاستقبال للمغادرة

The staff service is excellent but I didn't understand the big delay to renew passports or even to have appointments. It took me more than 3 months to get it

👍👍👍

With all of respect i got refused for a b2 visa today, even all my papers were good hr,bank statement, everything else, and i have been in Germany 2 times this year, all of this and got refused. You need more consul not 2 one of them give refused and the other give approval.

Not helpful

Good location and friendly and good staff. You have to do your arrangements before you get there to do any interview though, because you aren't allowed to enter any smart devices with you inside the embassy and there's no specific department to keep those stuff outside while you are inside the embassy. You have to get there before your appointment about half an hour. Don't forget that you aren't allowed to take any photos of the embassy at all.

Nice Place

(Translated by Google) Good services and great deal (Original) خدمات جيدة وتعامل رائع

(Translated by Google) A wonderful and civilized country and a sophisticated people (Original) دولة رائعة ومتحضرة وشعب راقي

(Translated by Google) Excellent service and no delay (Original) معاملة ممتازه ولايوجد تاخير

(Translated by Google) My visa is ready. (Original) تأشيرتي جاهزة.

(Translated by Google) Treat sweet (Original) تعامل حلو

(Translated by Google) Thanks America (Original) شكرآ أميركا

It wasvery excellent experience

lovely

I just love it. I work there and proud of it

(Translated by Google) A landmark in Oman (Original) معلم من معالم عمان

Simply the best service ever

I love American

(Translated by Google) The uniform of blindness (Original) زي العمى

The most unhumen experience I ever had in my life yet .... no respect at all dose not apply to any standards I applied to a visa yesterday me my husband and to kids I stayed on a row standing on may feet carrying to kids for tow hours to get to the interview at last for the person that met us to type a rejection letter that had no way to relate to the true I have a great job me and may husband own a fela and tow cars extent bank account and then the tetter says that we have no attachment to where we are

If I could rate them 0 stars I would worst embassy on earth my sister is in the ICUbecaise of them the sent her an email for her fiance to send his passport to get the visa after they put him in admissions process after 3 days the told him it is a mistake. Note: me and my dad were u.s embassy employees at Damascus syria. I demand an answer ASAP the never answer any emails or calls.