1/5 Body F. 3 months ago on Google • 4 reviews New
My
husband
(First
time
in
Algeria)
and
I
left
the
apartment
we
were
staying
in
-
cold
water,
cold
apartment
-
to
come
to
this
hotel.
We
saw
it
was
a
5-star
hotel
with
decent
reviews.
We
were
told
it
had
hot
water
and
the
tempature
would
be
hot
too.
We
asked
for
two
key
card,
but
only
one
of
them
worked.
The
next
day,
we
told
them
about
this
issue,
and
they
did
it
again,
but
only
one
key
card
worked.
Upon
arrival
to
our
room,
the
safe
didn't
work,
so
we
had
to
wait
for
staff
to
come
and
fix
it.
The
fridge
wasn't
full,
so
we
had
to
wait
for
that
to
also
be
filled.
We
requested,
but
those
did
not
come
in
until
the
next
day
when
a
staff
member
asked
if
we
wanted
room
service.
More
importantly,
the
heat
did
not
work.
The
staff
told
us
it
will
take
some
time
to
heat.
It
was
at
the
maximum
28
degrees
Celsius,
but
it
was
cold
we
spent
the
night
and
half
the
day
in
the
cold.
My
husband
had
to
call
and
get
staff
to
fix
it.
The
room
then
stayed
too
hot...even
at
21
degeees,
it
was
still
at
28.
We
did
not
sleep
well,
and
I
had
issues
breathing
since
it
was
so
hot.
My
husband
had
to
open
the
balcony
a
little
to
get
cooler,
fresh
air,
and
then
he
couldn'tsleep
most
of
the
night.
There
was
issues
with
hot
water
in
which
some
days/times
it
was
hot,
while
other
times,
there
was
no
hot
water.
We
tried
expressing
these
issues
to
the
staff,
including
the
manager,
but
he
did
not
seem
to
want
to
compensate
for
these
issues,
and
mentioned
that
mistakes
happen.
This
was
one
of
the
worst
hotel
experiences
we've
had,
especially
given
that
it's
a
5-star
hotel.
If
you
plan
to
stay
here,
I
recommend
you
reconsider
and
go
somewhere
else.