2/5 Diego M. 2 years ago on Google
(Translated
by
Google)
Today
I
went
to
Patient
Care
to
file
a
claim,
it
was
horrible.
1
°
They
have
not
provided
me
with
a
pen
to
be
able
to
sign
it.
2
°
After
reading
it,
he
tells
me
that
I
have
no
reason
to
complain.
3
°
It
tells
me
that
the
instructions
on
the
back
of
the
claim
form
do
not
indicate
the
way
to
cover
it
or
that
they
are
wrong.
4
°
He
has
not
sealed
the
complaint,
he
has
processed
it
according
to
2
documents
that
he
has
provided
me
in
which
only
my
personal
data
came
5th
You
have
typed
on
the
keyboard
with
the
finger
of
your
right
hand.
6
°
He
tells
me
that
there
is
no
reply
period,
that
if
they
do
not
reply
in
a
month,
put
another
one.
Nowadays
it
is
very
difficult
to
have
a
stable
job,
that
less
than
since
you
are
plugged
in
that
you
have
a
typing
course.
When
the
staff
does
what
they
want
and
is
not
qualified,
it
generates
distrust
and
anger
towards
those
who
are
attending.
I
give
2
stars
for
those
staff
who
are
at
the
center
who
are
qualified
and
work
every
day
to
care,
help,
heal
....
THANK
YOU
!!!
(Original)
Hoy
he
ido
a
Atención
al
Paciente
a
formalizar
una
reclamación
ha
sido
horrible.
1°
No
me
han
facilitado
un
boligrafo
para
poder
firmarla.
2°
Despues
de
leerla
me
comunica
que
no
tengo
motivos
para
quejarme.
3°
Me
indica
que
las
intruciones
al
reverso
de
la
hoja
de
reclamación,
no
indican
la
manera
de
cubrirla
o
que
son
erroneas.
4°
No
ha
sellado
la
queja,
la
ha
tramitado
según
2
documentos
que
me
ha
facilado
en
los
que
solo
venian
mis
datos
personales
5°
Ha
escrito
en
el
teclado
con
el
dedo
de
la
mano
dch.
6°
Me
comunica
que
no
hay
plazo
de.contestación,
que
si
en
un
mes
no
contestan
que
ponga
otra.
A
día
de
hoy
es
muy
complicado
tener
un
trabajo
estable,
que
menos
que
ya
q
te
enchufan
que
tengas
un
curso
de
mecanografía.
Cuando
el
personal
hace
lo
q
le
da
la
gana
y
no
esta
cualificado
genera
una
desconfianza
y
rabia
hacia
quien
esta
atendiendo.
Doy
2
estrellas
por
ese
personal
q
hay
en
el
centro
que
esta
cualificado
y
trabaja
cada
día
para
cuidar,
ayudar,
curar....
GRACIAS!!!
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