The presence and professionalism of midwife Sonia Pardo Medin is regrettable. The office was dirty and the table was a chaos of disorder, she attended to me at all times with the mask below her nose (it seems incredible that she doesn't know at this point that the mask placed like this is of no use), when I asked her for information Regarding the role of midwives in pregnancy (since I am in that state), he responded by telling me about cytological tests that analyze the possibility of cancer... I answered that I didn't know what he was talking about because I obviously didn't see a relationship with these tests that he was telling me about. with what was requested and he yells at me to explain well. Mrs. Sonia, the first thing is that you listen to the patients and not be on your cell phone and totally distracted in the consultation and the second thing is when you make the mistake of not listening, at least apologize and respond kindly to please explain it to you again because you have not listened. It is necessary and urgent that they REPLACE these people who are not professionals, are not motivated nor do they like their work with other professionals who are qualified and motivated, FOR A DECENT PUBLIC HEALTH!

Impossible to contact by phone. Incredibly bad treatment by the administration. If there is no desire to work, the patients are not to blame. I had an appointment for antigens at 7:10 p.m. I have been waiting outside for 1 hour without attention. After that I managed to speak with a nurse who referred me to the administrative office. She is asking me who gave me the appointment, when they had given it to me by phone this morning, so I don't know who gave it to me. When a completely out of place tone arrived from both the administration and the doctor on duty who was going to perform the test. He subsequently refused to tell me when I could know the result and whether I could receive it on the same day or not. I attach a photo of calls I made while waiting outside where they told me to by phone. They are canceled since they were being hung up on, from the 5th already called they had to leave the phone off the hook and from there communicate in each one of them.

It is the only health center in Coruña where they do not answer the phone. The last time they called me for an emergency they told me to go there and tell them at the counter at 3:00 p.m. I went, I asked at the counter thinking that they would assist me when they could and surprise, they gave me a telephone appointment for 7:00 p.m. telling me to go home. Couldn't they make the appointment over the phone? The way things are, making you go there just to make an appointment is incredible. The attention of the person I spoke with at the counter was REGRETTABLE as was the management of the emergency.

Information staff a 0. They do not answer phone calls and when you go in person, skip the good manners because they speak to you in the worst possible ways, without education. I was feeling very bad and needed to go to the emergency room. My doctor is in the afternoon and I went at 3:00 p.m. (first thing in the morning). He didn't even let me tell him what was wrong, whether it was serious or not... he didn't care. I asked him if he could give me an appointment as soon as possible (if possible, even at 3:00 p.m. since it was going to be fast) and he rudely told me: there is time at 5:05 p.m.... is it okay or not? I don't know what emergencies are for in a medical health center... because they are anything but emergencies.

(Translated by Google) I do not understand how it is possible that you arrive with a suppurating wound, in need of an emergency cure and they tell you that it cannot be because your doctor is in the morning. To see if I understand, now we have to tell the abscesses when they should drain because if you don't match, you stay in the ball game. It is a matter of humanity. Let's stop so much bureaucratism. If Hippocrates sees this, I don't think he even swears. (Original) No comprendo, como es posible que llegues con una herida supurando, con necesidad que te realicen una cura de urgencia y te digan que no puede ser porque tu médico es de mañana. Para ver si comprendo, ahora tenemos que decirle a los abscesos cuando deben ellos drenar porque como no coincidas, sigues en el peloteo. Es cuestión de humanidad. Dejemos tanto burocratismo. Si Hipocrates ve esto, creo que ni jura.

You have to see how the air conditioner filters are. They are full of dirt and dirt, it seems incredible in a health center. If you let me send a photo

The treatment of the staff that they have when giving appointments and so on is painful, it seems that you owe them your life and people come because they are sick, they are always problems for everything, if you don't like your job you leave it to people who are qualified for it. You come to look for a piece of paper one day you need a card another you don't and still, I came without any voice I gave him the cell phone so he could read what was happening to me and what he tells me and what happens you don't have the card on you either (I don't even look at what I would put on my cell phone otherwise I would have known that I was also drowning and I am asthmatic), those are not forms and thank you that I had no voice otherwise I would have already received a reply and to which I then say do you want an appointment for today??? well I have been there for three days hoarseness (because I still had some voice there) I have called three times or more to advance the appointment and no one has picked up on me so I showed up and that's it... it's really a shame with the good doctors they have

They always treated me great and they have solved many problems for me, of course you have to go with education and respect, which is something that many people lack. It is also clean and cared for. As a negative point, there are many older people and there should be a system to go to the counter without having to stand in line (call by numbers or something like that) and the bathrooms are tiny, pregnant women could not enter by closing the door

(Translated by Google) One hour trying to talk to the center, after waiting two hours and 41 minutes an analytical at home that does not arrive, and without news. I just wanted to know if the delay was normal. We continue with the doubt ... I defend I want AND I need QUALITY PUBLIC HEALTH. (Original) Una hora intentando hablar con el centro, tras esperar dos horas y 41 minutos una analítica en domicilio que no llega, y sin noticias. Solamente quería saber si el retraso era normal. Seguimos con la duda... Yo defiendo quiero Y necesito SANIDAD PÚBLICA DE CALIDAD.

(Translated by Google) All afternoon calling and not even a Christ answers you. If I call King Felipe, he will still answer me before you do. Disgraceful service. I put a star because you can't put 0. (Original) Toda la tarde llamando y no te atiende ni un Cristo. Si llamo al rey Felipe igual me atiende antes que vosotros. Servicio vergonzoso. Puse una estrella porque no se puede poner 0.

Well... well, I will say that my experience as a user of the health center is ten, yes it is true that it takes them a while to pick up the phone... but let's empathize a little... the people who are at the counter are that... people...not machines...they don't just answer the phone...they carry out many more tasks...many times I have witnessed the typical person who spends an hour thinking about why the appointment time they give him is not useful ....many others, people mentioned who do not know what the specialist on duty or their own doctor has asked of them...so please let's be a little more tolerant. All the work from the outside looks very nice. And when we all feel bad, we believe that ours is the worst. Now to finish Congratulate my doctor Doctor Villar Gomez, a wonderful professional.

(Translated by Google) I went with a stomach ailment and Cabero told me it was nothing. I had an emergency operation on day 3. great doctor... (Original) Fui con una dolencia de estómago y Cabero me dijo que no era nada. Me operaron de urgencia al 3 día. Gran médico...

(Translated by Google) What a phenomenon and what a rude doctor, that gentleman shouldn't be working there. Terrible care for patients rude to the point of saying enough, mistreatment of patients And a real passerby in every rule was cabero (Original) Vaya fenómeno y vaya maleducado el doctor cabero ese señor no debía de estar trabajando ahy. pésima atención a los pacientes maleducado hasta decir basta, maltrato a los pacientes Y un auténtico pasota en toda regla fuera cabero

I'm giving one star because I can't give one, it's a disgraceful medical center, they never answer the phone, when you have an appointment they see you an hour later, when the doctor who in this case is my turn spends her time walking around. It is a shame that healthcare has this kind of treatment towards patients. Outrageous.

(Translated by Google) At the reception they hire people to record it, it must be because they are either stupid or they make fools of patients, they hesitate and ignore people, they give you an appointment for a date and time and when you arrive they have you waiting for more than an hour and then they get cool with the people, the day the Xunta takes measures with health centers like this because only the employees go to meet a schedule because what is professionalism is 0. What a band (Original) En recepción contratan gente para desgrabar debe de ser porque o son tontos o hacen tontos a los pacientes, te tienen un vacile y pasan de la gente, te dan cita para una fecha y hora y cuando llegas te tienen mas de una hora esperando y luego se ponen chulos con la gente, el día que la Xunta tome medidas con centros de salud como este porque van solo los empleados a cumplir un horario porque lo que es profesionalismo 0. Menuda banda

(Translated by Google) My 5 stars are solely and exclusively for Dr. Cajal. You can not have more vocation and better deal with people. A great doctor who also cares a lot about his patients. My worst score is for MRS FANDIÑO, because calling her dra is too big for her ... You can't be more shameless ... In one of her substitutions for my doctor, she spoke to me with an air of greatness out of place and even hung up on me the phone for a misunderstanding, without any kind of education or respect for people. (Original) Mis 5 estrellas son única y exclusivamente para el doctor Cajal. No se puede tener más vocación y mejor trato con las personas. Un gran médico que además se preocupa mucho por sus pacientes. Mi peor puntuación es para la SRA FANDIÑO, porque llamarla dra le queda grande...No se puede ser más sinvergüenza... En una de sus sustituciones a mí médico, me habló con unos aires de grandeza fuera de lugar y hasta me colgó el teléfono por un malentendido, sin ningún tipo educación ni respeto por las personas.

(Translated by Google) I've been trying to communicate with the health center all day and it's impossible, no one picks up the phone between morning and afternoon I must have made more than 30 calls Shameful!! (Original) Llevo todo el día de hoy intentando comunicarme con el centro de salud y es imposible nadie me coge el teléfono entre la mañana y la tarde debí de hacer mas de 30 llamadas Vergonzoso!!

(Translated by Google) Health center that corresponds to us for many years. Despite being saturated and collapsed by the Covid, they attended us very quickly both personally and by phone. Especially our family doctors Ana Sánchez P. and Yebra Pimentel. (Original) Centro de salud que nos corresponde desde hace muchos años. A pesar de estar saturados y colapsados por el Covid nos atendieron muy rápido tanto personal y telefónicamente . En especial nuestros médicos de cabecera Ana Sánchez P. y Yebra Pimentel.

PAINFUL ATTENTION FROM THE MIDWIFE, A UNCLEAN AND RUDE LADY, DISGUSTING. The worst thing is that there is no other, and you have to ask to change centers if you want someone normal to serve you. The worst experience of my life.

(Translated by Google) The very friendly reception lady. I wanted to consult the pediatrician, but since he had people in the consultation, he gave me back the 📞. I was happy with the attention.👌 (Original) La srta de recepción muy amable. Quería hacerle una consulta a la pediatra, pero como tenía gente en la consulta me devolvió la 📞. Quedé contenta con la atención.👌

La verdad es que recomiendo que se bajen la aplicación para hacer según que trámites, si vas por la mañana ahí unas colas enormes. Luego el personal sanitario depende de quien te toque. En general suelen ser muy amables y educados.

(Translated by Google) Horrible, bad family doctors or worse. Due to proximity I changed to this center, first I got the most unpleasant and wacky family doctor I've ever met (Diaz Pardo I think I remember). I changed it after a written complaint that fell on deaf ears, for another, friendly, but again, with too obsolete reasoning, I returned to the Casa del Mar of all my life, which is a thousand times better center with a thousand times better family doctors. (Original) Horrible, malos médicos de familia o peor. Por proximidad me cambié a este centro, primero me tocó el médico de familia más desagradable y pirado que jamás he conocido (Diaz Pardo creo recordar). Lo cambié después de una queja por escrito que cayó en saco roto, por otro, amable, pero de nuevo, con unos razonamientos demasiado obsoletos, volví a la Casa del Mar de toda la vida, que es mil veces mejor centro con mil veces mejores médicos de familia.

No está nada ma, pero reconozco que podría dirigirse un poquito mejor. Un saludo

Tengo una buena doctora y estoy muy contenta con la atención al paciente