1/5 ELENA SOLERA S. 1 year ago on Google • 2 reviews
I
came
to
this
clinic
through
an
Oferplan
coupon
and
my
experience
has
been
very
negative.
I
cannot
assess
on
a
technical
level
how
they
work
because
I
did
not
get
to
undergo
the
treatment.
The
treatment
received
leaves
much
to
be
desired.
After
asking
how
late
they
were
(after
35
minutes
had
passed
since
my
appointment)
the
response
was
totally
defensive
and
excessive.
They
referred
me
to
a
Doctor,
who
was
much
kinder
and
more
professional,
but
of
course
I
didn't
know
why
I
had
made
the
appointment
(the
person
who
was
going
to
see
me
initially
wasn't
very
clear
either),
or
what
the
coupon
included,
etc.
After
speaking
with
the
doctor,
the
treatment
was
not
recommended
if
you
were
sunbathing
(something
complicated
in
the
summer),
so
he
told
me
that
we
could
postpone
the
appointment
for
a
later
time.
Since
the
coupon
was
already
out
of
date,
we
didn't
really
know
if
it
was
possible
to
postpone
it.
After
consulting
with
the
person
responsible,
again
the
forms
were
totally
out
of
place,
very
rude,
so
much
so
that
I
preferred
to
leave
there
without
treatment
even
though
I
could
not
recover
the
money,
than
to
have
the
treatment
in
a
center
where
the
person
in
charge
serves
a
client
that
way.
On
a
positive
note,
I
have
to
say
that
I
called
the
center
one
day
before
my
coupon
expired
and
since
there
was
no
more
space,
they
gave
me
an
appointment
after
15
days
and
I
was
able
to
redeem
the
coupon.
They
also
gave
me
the
option
to
postpone
today's
appointment
until
after
the
summer.
But
honestly,
the
manners
of
the
person
responsible,
discovering
that
the
person
taking
calls
is
the
same
person
who
does
treatments,
reception,
etc.
when
it
is
supposed
to
be
a
clinic
that
does
facial
and
body
surgery,
aesthetic
medicine,
weight
loss
unit
and
an
infinity
of
services,
along
with
poor
customer
treatment
made
me
deeply
distrust
the
professionalism
of
the
place.
I
repeat
that
I
cannot
value
your
work.
I
apologize
for
not
wearing
a
mask,
which
was
later
provided
to
me
by
the
person
responsible,
but
I
did
not
know
that
it
was
mandatory,
since
in
my
opinion
it
was
not
a
medical
center
(I
do
not
know
if
it
has
a
medical
center
license),
if
so
my
apologies.
It
is
the
first
time
I
have
posted
a
review
but
if
I
had
read
VcPi's
review
that
describes
attitudes
similar
to
those
I
perceived
I
would
not
have
wasted
the
money.
What
surprises
me
is
so
many
positive
reviews,
especially
those
from
husbands
who
write
to
thank
them
for
how
beautiful
their
wives
are...not
curious
at
all.
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