3/5 Jessica S. 8 months ago on Google
I
ordered
from
Kashmir
for
the
second
time
this
evening.
I
ordered
as
they
advertise
as
being
vegan
friendly,
they
have
2
main
dishes
labelled
as
vegan
but
the
rest
of
the
menu
is
not
labelled.
I
called
them
to
clarify
what
items
I
could
order
and
was
advised
certain
dishes
had
ghee
so
would
not
be
suitable
and
that
some
of
the
dishes
could
be
made
vegan
and
discussed
which.
I
then,
as
discussed,
ordered
on
just
eat
and
added
a
note
for
everything
to
be
vegan
as
advised
on
the
phone.
When
my
food
arrived
one
of
the
dishes
was
not
vegan
and
contained
dairy,
they
told
me
on
the
phone
it
could
be
made
vegan.
Another
of
the
items
I
ordered
they
said
they
would
just
not
use
ghee,
I
felt
a
bit
uneasy
as
to
if
I
could
trust
if
this
had
been
done
correctly
but
they
then
told
me
on
the
phone
(I
called
when
noticed
incorrect
items)
that
the
ghee
is
vegetable
ghee
and
does
not
contain
dairy
so
there
was
some
discrepancies
there
from
my
first
phone
call.
The
paneerish
dish
was
nice,
the
rice
and
bread
were
nice
but
the
vegan
meatballs
were
extremely
hard
and
chewy.
For
the
price
I
feel
quite
disappointed
with
the
meatball
dish
and
overall
portion
sizes
of
all
dishes
but
the
main
reason
for
the
3
stars
is
the
issues
surrounding
ordering
vegan
food.
I
would
not
order
from
here
again
unless
they
labelled
all
dishes
properly
to
remove
the
chance
of
human
error
and
would
only
consider
ordering
the
paneerish
dish.
As
someone
who
is
lactose
intolerant
errors
like
this
can
leave
me
feeling
very
unwell
for
days
if
milk
is
an
ingredient
in
a
meal
(cross
contamination
is
generally
not
an
issue
it’s
only
when
it’s
an
added
ingredient
for
me)
When
I
called
they
were
polite
and
went
through
the
dishes
with
me,
but
I
think
it’s
really
important
if
you
advertise
as
vegan
suitable
that
you
are
ensuring
they
are
and
checking
orders
before
they
are
sent.
I
felt
like
I
needed
to
leave
a
review
as
I
think
it’s
important
these
issues
are
addressed
for
allergy/intolerance
sufferers
and
for
people
who
are
vegan.
I
would
consider
ordering
in
the
future
if
these
issues
are
addressed
as
it’s
good
to
see
restaurants
making
an
effort
and
most
of
the
food
was
nice.