Visited here briefly for information about pamper packages. Lovely & clean, helpful staff on site, inviting pools x2. Will book by phone as informed in due course 😉.

I didn't swim but my grandchildren had a wonderful time in the pool. The staff were friendly and helpful in the lounge area and offered us drinks.

I enjoy coming here for exercise and relaxation. However, it is in desparate need of an upgrade. Also, at the moment there has been quite a lot of pool temperature issues and the cleanliness of the shower/dressing room is questionable at times.

Absolute mess, broken lockers, grubby floors, dripping ceilings, broken sauna, no hot tub...wouldn't waste your money.

Staff ate all friendly and helpful. Treatments were just what i needed. Facilities are nice. Swimming pool jacuzzi, steam and sauna. Gym is a decent size and got essentials. I Will return and I will definitely recommend. Shout out to Geeta and Caitlin very polite and knowledgable. To be fair everyone is nice in reception too.

This place is warm,friendly and isn't expensive. Easy accessible from M6 to M65. Would visit again &again.

Luckily the car parking fees had been suspended or this would be worse. At a family gathering, food was below par and drinks were very poor, tea and coffee. The service was poor, 1 person to cater for 25 - 30 people. Not what I expect from the Dunkenhalgh hotel.

I tried spa facial today the spa staff fabulous treatment 25 mins of pure indulgence thank you so much see you soon

Fab day food excellent and treatments/facilities. Staff really attentive and friendly definately coming back

Steam Room has been out of action for far too long (6 months). No reduction in membership fee.

Been a member here on and off for years ..friendly gym very covid safe. Good facilities.

Nice spa, very friendly staff, good break to unwind. You can choose from all day spa day or 3 hours spa with treatment. You have access to the swimming pool and all saunas. Only down point I'd they haven't had any food to purchase on site, if you haven't book a package with food option we weren't able to purchase separately.

The spa was all spotless A nice way to spend a few hours on a Sunday afternoon. The good thing is they don't allow children till after 5pm. So it is very peaceful.

Booked a spa experience with 2 treatments at this place for a friend and myself. It was incredible. We started the day off with Afternoon tea, there was no sense of rushing, the staff were very accommodating and friendly, and didn't constantly bombard you with "is everything alright?" Like some places ask every 2.5 minutes. After that, we were given gowns and towels, told to get changed and shown where the spa is. After a 5 minute wait, we were led into separate treatment rooms. The staff were very friendly, polite, they explained everything and gave so many options. Shelby stands out as she was quite talkative, but the funny stories and antics helped me relax a lot more and made it more enjoyable. After 45 minutes, the treatments were over and a world of Stress had left me completely. After that, we had use of the pool and facilities. The pool itself was a little chilly, but not overly, the jacuzzi area was built into the pool and not separate as I thought it might be. The saunas, Steam Rooms and Hot Showers were amazing too. Even though I gave 5 stars, there were 2 things. 1) I was unaware flip-flops weren't provided (unlike most days I've been on) and 2) the gowns weren't suited for the bigger guys (yes, I know, I'm fat and working on it...) But it was an amazing day and certainly value for money.

The swim pool is very clean and is located in an glass dome on a green shady area of the garden. The bathroom facilities are old but also clean and well maintained. Excellent friendly staff in the Spa and the pool.

Looks nice from the outside but scratch under the surface and Dunkenhalgh is pretty shabby and living on an old reputation. This place has the potential to be excellent but needs a huge cash injection to fix its many flaws. One recent example I can provide is the men’s changing rooms. The changing rooms were out of order (no reason supplied) instead, we had to get changed in a hotel room with 4 or 5 other gentlemen. Getting changed in a changing room with other people is acceptable, getting changed with other people in a small hotel room just felt… weird. The door to the hotel room was being propped open with a dirty wet towel and there was no locker to secure my personal belonging. After using the facilities there was only 1 shower (in the bathroom of the hotel room) which we had to wait and take turns showering. When I enquired about the situation I was told “we did put the ladies in that room but they complained, so we put the men in that room instead because they don’t complain as much” The membership for the spa and leisure centre isn’t exactly cheap and the facilities and services to not reflect the price at all. The management of the dunkenhalgh is lacking, it feels like the staff are constantly fire fighting issues instead of addressing the root cause, it’s all a bit of a ‘bodge job’ stick a plaster on it and pretend it’s not an issue. Such a shame that such a beautiful building is falling into ruin. For your money you’d be better off going to somewhere like woodland spa or if it’s just a gym you’re after any other gym will suffice, take you pick from close by gyms, Jetts, the gym group, central fitness… all cheaper, all have just as good if not better equipment.

Food absolutely terrible, we had two course dinner included in our package but would not pay them prices either, hotel was very nice, staff are friendly, nice and out of the way

The best place to exercise and relax! The staff is amazing, they always smile and will go above and beyond.

Really enjoyed our spa day at Spa Naturel Dunkenhalgh staff are lovely & make you feel welcome. The cream tea was delicious! 😍

Bang on clean and tidy only small gym but everything you need. Not too busy

I'm a new member of the leisure club and although there is only the pool open at the moment it's really nice

What can I say...pampered from the minute we set foot into the hotel spa... 40mins of relaxing massage then onto a lovely swim in the pool. Teas and coffees on hand plus water... the 5x sauna room where great...and the lunch came in a large black box that was the healthiest I'd eaten in ages... Loved the hotel so much we have re booked again for the spa and 're booked a 2 nights stay in the hotel. We just didn't want to leave so we decided to eat dinner at the hotel. Was not disappointed the food was lovely...only for one little bit I won't mention...but we did get 2 glasses of sparkling wine to go along with our lovely meal. See you soon DUNKENHALGH Thanks Ant n Sel Ps you must try the 40mins back massage the spa staff are amazing from start to finish.

Excellent all round 👍🏻

Currently spa is not usable due to renovations . Phoned to book and was not made aware of this, only had use of the pool and gym but didn't want to use the gym. We wasn't told we had to pre book food. The changing rooms are quite cold to say it is a spa.

Overnight stay, room was superb, every facility, , evening meal three course, excellent, staff caring and helpful, thoroughly recommend

It was a lovely Hotel. Staff were very friendly. Rooms were lovely. Only thing the staff in the restaurant were slow, put to our table and had to attract their attention several times and couldn't get booked for a beauty treatment. Overall Great Value, would go back

Good classes 💪 good gym

Always relaxing here and the treatments are amazing.

Lovely welcome from Ann who was very helpful. Thank you.

Not very interesting dinner menu, lovely room, but heating didn't work, lots of banging when trying to sleep, lovely staff , pool fab, perfect temperature.

Had a great day and night here with a spa day, food was great, and room was nice and clean

Facilities are fabulous Staff helpful and friendly Love the spa/gym/sauna

Very good facility's in regards to the pool, steam room, sauna. Not been in the gym yet. The staff are very friendly and happy to help. Great place to relax.

Some staff are very nice, others unwelcoming and refuse entry to paying customers and contractors Not worth it

Pool, jacuzzi area along with changing rooms & where we sat for lunch were quite cold. Pool & jacuzzi we only used for about 10 mins due to this. Relaxation room in the spa was closed on our visit 28.2.20 which was disappointing. Our treatments were nice & staff pleasant . Overall cold & a bit "tatty" , could do with a refresh. Wouldn't return.

Pool was Baltic but otherwise great facilities. If temperature of pool is improved I'll be back for sure.