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Featured Reviews


Frequently mentioned in reviews: staff (6) girl (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Bri T. 3 years ago on Google
    When here for breakfast this morning, The food was good but the lady who was in charge was verry rude towards the staff in training. I feel a bit more encouragement rather than bossing the saff about and telling them they are making a mess of everything everything would work much better.
    1 person found this review helpful 👍

  • 1/5 David M. 5 years ago on Google
    Just visited this cafe, ordered two coffees, which didn't turn up, girl who served us was to busy arguing with girl doing the cooking. Asked for a refund, the girl didn't no what our order was and then even short changed us. At this point I needed to make the manager aware of this experience. Another big mistake as she wasn't that interested giving us the excuse it was food festival day and there very busy, when the cafe wasn't even half full. Well below par service.
    1 person found this review helpful 👍

  • 1/5 n w. 9 months ago on Google
    Very poor. My sandwich (doorstep) looked like it was made by a child. Most of the items were not available and it was only 12.15!

  • 1/5 Brian K. 2 years ago on Google
    For the price I paid I was disappointed with the portions. Also, the girl cooking constantly played with her hair while cooking. The other girl who was clearing up was miserable and wasn't wearing any kitchen wear. I won't be going there again.

  • 5/5 Richard W. 9 months ago on Google
    The staff made me welcome, and were professional. It has to be stated, the environment in the almost deserted shopping centre made their efforts much appreciated.

  • 1/5 Jean C. 10 months ago on Google
    This place has gone to the dogs since i was last in. Lunch time hardly anyone in. I ordered a peppermint tea and Tuna Mayo on brown. Unfortunately they didn't have brown, ok I'll go with white. £7. 75 if I remember correctly. 2 slices of white bread, you knew the top slice had just been taken out of bread wrapper, not quite stale but edible, knife for you to cut your sandwich in half, ok I can manage that. To my surprise no side salad or crisps, not even a piece of lettuce or slice of tomato. The girl who served me was very nice and I had no complaints at all. I did mention to her that a bit of salad or crisps would make it look a bit more interesting but I only whispered it I didnt want to cause any trouble. When she went to tell the chef, I use that word loosely or owner I dont think he was impressed he raised his voice slightly but I left after a few more minutes. Another customer wanted a cheese sandwich but they didn't have cheese. I'd have thought that was staple food when doing sandwiches

  • 1/5 Liz L. 4 years ago on Google
    The service and food were fine and I had ordered a child's baked potato, I but when I came to leave the manageress came to me and said that someone had complained about me eating a child's portion. Absolutely ridiculous. No where does it say that an adult can't eat a child's portion. I definitely won't be going in again.

  • 4/5 Robert H. 1 year ago on Google
    Nice little cafe decent food

  • 5/5 Elizabeth B. 1 year ago on Google
    Staff very helpful and friendly food very good

  • 1/5 Kim D. 4 years ago on Google
    Had lasagne which was slopped on the plate and topped with garlic bread that had been burnt one side. The chips had definitely been reheated because they were hard and really fatty. My husband had a burger which was also overcooked. Not a good experience

  • 5/5 Kath C. 4 years ago on Google
    Very nice. Will definitely come again. Bought a portion of your plate meat pie to takeaway for my tea. If I like will definitely return for more. Will return anyway I like your coffee. Many thanks Catherine 51xx.

  • 5/5 pauline m. 2 years ago on Google
    Beans where cold on breakfast, but that's the only fault, I didn't complain cus we got free chocs, need stronger t-bags though, defo go again.

  • 1/5 Cameron W. 4 years ago on Google
    Microwaved frozen food, out of date, ridiculously expensive. Manager is incredibly rude to her staff saw her make one of the girls cry. Obviously hires young girls as they are much cheaper and it reflects in the service. So many better places in Accrington than this. I’d give it 0 stars if I could. Avoid at all costs.

  • 5/5 Peter R. 2 years ago on Google
    Had a lovely full english breakfast, pleasant helpful staff, will go again !!

  • 3/5 Salma N. 3 years ago on Google
    Had their cheese and onion pie which was a special.. nice and homely.

  • 4/5 Melvyn B. 2 years ago on Google
    Very good service and very clean

  • 1/5 Sharron D. 2 years ago on Google
    Have over the years when visiting accrington have used this cafe with several friends and have always recieved a warm welcome and a decent meal recently though no chance I found a seat which wasn't hard since only one other customer. due to covid restrictions I thought this was the thing to do and wait to be served totally Ignored sat for 10mins then walked out disgusting behaviour will never visit again

  • 1/5 Madison M. 2 years ago on Google
    Horrible manager, disgusting food. The staff get underpaid, if even paid at all and are treated poorly. Avoid like the plague

  • 4/5 David N. 2 years ago on Google
    Friendly staff and will help in any way, great food

  • 5/5 Iris W. 2 years ago on Google
    Pleasant people work there nothing to good for the customers x


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Amenities


  • Payments
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Coffee
  • Dining options
    • ✓️ Lunch
    • ✓️ Dessert
    • ✓️ Breakfast
  • Service options
    • ✓️ Dine-in
    • ✓️ Takeaway

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