Petraz - Takeaway Accrington image

Petraz - Takeaway Accrington

Restaurant Fast food restaurant Pizza restaurant Pizzatakeaway

😠 Ordered food as it said online that it was open. Money was taken and no food was delivered. People often mention good, time, delivery, customer, recommend, kebab,


Address

33 Whalley Rd, Accrington BB5 1AS, United Kingdom

Website

petrazonline.co.uk

Contact

+44 1254 239500

Rating on Google Maps

3.40 (137 reviews)

Open on Google Maps

Working Hours

  • Monday: 3 to 11:55 pm
  • Tuesday: 3 to 11:55 pm
  • Wednesday: 3 to 11:55 pm
  • Thursday: 3 to 11:55 pm
  • Friday: 3 pm to 2:55 am
  • Saturday: 3 pm to 2:55 am
  • Sunday: (Christmas Eve), 3 to 11:55 pm, Hours might differ

Featured Reviews


Frequently mentioned in reviews: good (12) time (10) delivery (9) customer (7) recommend (6) kebab (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Reece B. 6 years ago on Google
    Ordered food as it said online that it was open. Money was taken and no food was delivered.
    3 people found this review helpful 👍

  • 1/5 phil P. 2 years ago on Google
    Ordered a Pizza which was half an hour late. The Pizza was cold and wasn't even cooked properly. Even my two German Shepherds wouldn't touch it. I can honestly say this was the worst Pizza I have ever had. Inedible is an understatement. Avoid this place like the plague
    2 people found this review helpful 👍

  • 5/5 Sid 1 year ago on Google
    I came here with the wife for the first time, and we both had spicy burger meal, and it was really nice, full off flavour. I would definitely recommend it, and the staff were very polite and respectful.
    2 people found this review helpful 👍

  • 2/5 Travel W. 1 year ago on Google
    Consistently failed the on time delivery and delivered wrong food Quality isn't there anymore On top charged delivery despite it states free delivery When called back shop closed no answer Very bad experience wouldn't recommend neither be giving them 3rd chance . Thank you but not the Petraz we knew over the years
    1 person found this review helpful 👍

  • 3/5 Nicola F. 1 year ago on Google
    My son recommended the establishment for a takeaway he was spot on. We had the Petraz kebab. it’s a chicken breast that’s grilled in their sauce and herbs & the meat is flattened and tasted great. I did expect to get salad in the kebab but wasn’t offered such I was a bit disappointed ☹️ as it wasn’t a cheap meal (for3).
    1 person found this review helpful 👍

  • 2/5 Stewart P. 1 year ago on Google
    Chicken not fully cooked Garlic bread was solid on bottom Stated 15 20 mins wait and waited for 40. Staff was clearly more interested in delivery orders than they was people in the shop... Not for me this place

  • 5/5 Real L. 1 year ago on Google
    Great offers monday to wednesday

  • 1/5 Stephen H. 9 months ago on Google
    The pizza was awful. Doughy hardly any toppings and soggy cheap rubbish. Chilli cheese bites soggy and no chilli just deep fried cheese .... never again will I go there

  • 1/5 Bek R. 1 year ago on Google
    Food is 4/5 star I absolutely cannot fault it but what I can fault is their ability to get the full order correct (2nd time) and leave half the family to eat their food while everyone else is starving. Delivery drivers have no manners also, moaning about money given being in coins or upset we took a few slices of the pizza as we were hungry but he insisted “it could have gone to another customer”… mmmm second hand pizzas, tasty. The food is great but the reliability and manners of the drivers is a no go. Gutted but they’ve lost a customer and they used to be good in all areas

  • 4/5 Food S. 1 year ago on Google
    Petraz, one of my three local chicken shops Hygiene: Floor is sometimes slippery, indication of either; Poor cleaning product application Bad quality cleaning product. Other than that sometimes the side the till is on is is rather cluttered, vapes, cigs or just random stuff. Inside: The inside of this place is HUGE, could easily seat 15. Issue with is being big is that it has no heating, you and your food will freeze to death and that is a promise. The chairs are a separate issue, I have sat in school chairs with more comfortability and back support. Food/drink: The food here is amazing, insane flavours, great portion sizes and it’s always hot and fresh, nothing wrong here. Good selection of drinks too, well done. Price: More on the dear side of chicken shops, I ordered food for just 2 people, we ordered a burger meal with a calzone for £20+ which in my opinion is outrageous. Wait times: Not too bad depending on your order, the more time consuming orders like a calzone or pizza will obviously take longer but other than that all good. Staff: Great staff members, they all get along, all do their jobs and don’t mess around. They get along with everyone and I was so infatuated with the kindness they show customers. Love this place, always lovely and Overall a solid 8/10 Recommended ✅

  • 2/5 Katie Olivia (. 6 months ago on Google
    decent food not everything is good though, they will always forget at least one thing and or mix up your orders.

  • 1/5 Monta M. 3 months ago on Google New
    I ordered 5 meat kebab, and I got food poisoning from it,it looked OK to me,but I started throwing up at 4am till 5:30 pm, i ordered this kebab on Monday night, but I still not been right since then and now it's Thursday evening. I can't eat, once I have something I feel sick, even yesterday i did throw up after the lunch.I have metallic taste in my mouth. I should post to go for my English exam on Tuesday but I just couldn't go because I was throwing up all day. I have lost 5kg or 11pounds. I feel week and tired. After having lunch what is my only meal time during the last 2 days.Tuesday I didn't eat nothing at all since I had kebab on Monday night. Every day I feel bloated and feeling like I will throw up again. Today was my 2nd exam and I think I failed because I just couldn't focus on subject at all reasons for that is my heath problems what this food has cost me. This was my 1st and last time ordering from here. I Don't recommend this takeaway and it's really really that I leave any negative feedback but sorry this really is not ok.

  • 1/5 kieran S. 5 months ago on Google
    don’t order from here had food poisoning twice now. First time i let slide even though i was ill for 3 days. Second time was 22nd October 2023 and it happened again. food tasted good but was undercooked. Petraz cooks dont care about how well stuff is done all they care about is their wages so i recommend NOT coming here if you dont want food poisoning

  • 1/5 Paul H. 6 months ago on Google
    Been ordering food from petraz for years but when I looked at tonight’s receipt, well, what an absolute joke. £28 order for delivery 2 miles away, charged a £1delivery and 40 pence for 2 carrier bags, I was not informed of this over the phone when ordering and have never been charged this previously. Absolute Joke, tell your delivery driver he can drop my tip back of, shame this business has become so greedy as the food has always been great.

  • 1/5 Harris K. 6 months ago on Google
    Absolute scumbags! Ordered through ubereats they accepted my order and i waited over 2 hours for my food no answer on the phone when i called them. Your lucky your closed now or i would have come there to slap you up u kuthay

  • 5/5 Bethany C. 4 months ago on Google
    Fantastic me and my dad get this most of the time it’s never cold so good and it’s not as expensive then over places

  • 1/5 Mark C. 3 months ago on Google New
    Absolute joke this place waiting over hour and half for food tonight on a Wednesday food was cold he said because of weather after he got it out of boot of he’s car in a carrier bag rang place saying food was cold and all they said ok bye and put phone down on me never again joke

  • 5/5 Abdul a. 2 years ago on Google
    Came in on a Wednesday night after a long drive from London and back. Great pizza and service 5*. Highly recommended.

  • 4/5 Neil D. 2 years ago on Google
    Just bought 2 medium kebabs 14/3/22 £10.20 .huge portions, lots of meat on a naan bread and enough salad, perfect with chilli sauce. Would highly recommend

  • 5/5 David “Ormy” H. 1 year ago on Google
    I'm giving it 5*. I can't remember being in here but for the mess in the kitchen in the morning. Keep up the good work feeding the hammered people of Accrington.

  • 1/5 Carole F. 1 year ago on Google
    Gone up by£2.00 since last week rang to complain they said it's inflation attitude bloody awful been a long standing customer said I would not be ordering again they just said fine omg they are charging customers for there inflation we all are suffering higher bills to pay won't be ordering again

  • 1/5 A A. 1 year ago on Google
    Aviod. They say they have the best pizzas in Accrington. After the pizzas I received which were burnt and tasted burnt. It went in the bin. I was going to ring to complain but they should know as professional chefs and shouldn't have delivered the food. Asda frozen pizzas taste better

  • 3/5 Zahidi H. 1 year ago on Google
    There ketchup and garlic sauces are not very good quality, I ordered a cheese burger, it was average nothing special. Sauces made it go below average. Customer Service was good

  • 5/5 Daniel S. 4 years ago on Google
    Always avoided this place after some poor food. Then a friend told me it had changed hands and was now very good. I agree.... been about 5 times now and had a variety of different things, all very good, tasty, hot and speedy delivery. Would especially recommend the 5 meat kebab nomnom

  • 5/5 Brian T. 2 years ago on Google
    Order from here often. Food is always good with fast delivery and staff all polite. Highly recommended.

  • 4/5 Alan C. 2 years ago on Google
    Central to town, variety of kebab's & pizza

  • 5/5 Sri R. 2 years ago on Google
    Excellent.. Good customer service.

  • 5/5 Adejo B. 3 years ago on Google
    Honestly it is the best food i have had for long time, thanks men keep it going and God Hafeez.

  • 5/5 regie j. 2 years ago on Google
    Fresh food and good customer services.

  • 2/5 Shakil A. 2 years ago on Google
    Ordered a full peri peri chicken platter, missed out two drinks. I had gone back for them to tell me they have given it to which they haven't.... poor customer service.

  • 4/5 Khalid H. 2 years ago on Google
    Good customer service and food was awesome!

  • 5/5 Karl C. 2 years ago on Google
    Fantastic food an brilliant price 👌👏👍😀🙌😋


Call +44 1254 239500 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
  • Dining options
    • ✓️ Dinner
    • ✓️ Dessert
  • Service options
    • ✓️ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Kerbside pickup
    • ✓️ No-contact delivery

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