The girl making the hot drinks was on her mobile then she dropped the coffee press on the floor and put it straight back on the tray without washing it.

Probably the worst Costa I've ever been to and I've been to Costa cafés across 3 different continents. * long queues * staff charging for whatever they feel like without asking size/type of drink * staff chatting to other customers for 10 mins leaving 1 colleague behind till * cold toasties by the time the drink is made * NO GREETING!

Absolutely appalling. Shocking service, drinks served in takeaway cups for eating in. Dirty cutlery. Hot chocolates were cold and remade piping hot. Marshmallows really unappealing all stuck together and squashed. Not impressed and wouldn’t recommend.

Poor service, most of the menu options were unavailable. Place is very dirty and employees doesn’t clean the tables. Even the tray they used to deliver our order was in terrible state. At least the coffee is tasty.

Went in on my lunch from College, small queue, but served promptly. I tried the Iced Mocha..delicious..it was busy but nice atmosphere, great customer service.

Friendly staff, good chai latte, environment untidy and many dirty tables though.

Always a nice place for a coffee. Service based always been excellent and very friendly. Reasonable prices and always clean when I have been there

Extremely slow service. Looked to be very short staffed. I really felt sorry for the poor girl on the coffee machine orders continued to pile up with nobody attempting to help her. 15 minutes for a toasty and flat white

Was very busy and the staff were flustered. Wasnt the best visit that I have had there

It's obviously been a busy trading day, uncleared tables everywhere Only 2 staff working and the barista overwhelmed with orders

Great place, always friends helpfull staff, polite at all times ,can sit on your own and also feel at ease ,relaxed be lost without it great meeting place most people like to meet up here staff also work very hard to please and keep it clean place ,

Got take out coffee. Barista was great, service with a smile and very helpful

Slow service even though it was quiet. Putting this down to the possibility of new staff. Otherwise everything was fine.

This time which's a review for last week the food and service weren't great as the employee kept spilling my drink whilst making it so the the glass of gingerbread latte was full of drink and cream slime I wasn't able to take photos because it was sooo dirty I mentioned it to the employee when he came around to sweep and clean the tables and he bluntly said we don't make drinks so you take photos of them we make them so you can drink them but he also apologised and said he would try and make my drinks photo worthy next time which I was grateful for the atmosphere was great as always the coffee shop was bustling 🥰

It's always nice having a pit stop at Costa's however. On this occasion, someone had been to the one toilet in there and had an accident. I saw people who wanted to use the toilet walking over, opening the door. Retching and walking off. Could do wit a spare toilet

I loved my drink and the person at the till was extremely nice! The only reason i gave it a 4 and not a 5 is because of the price!<3

They had a very nice atmosphere but didn't get a chance to try the food just went in to go to the bathroom

Only vegan food available to me was a packet of crisps. Disappointed.

An ok place to go, obviously it's costa so cost a bomb

Good coffee, love the carrot cake and great service and always a smile when visit

You guys need more staff members here and trained one specially. Untrained and under staffing will bring some bad reputation. Does not matter if its busy no one likes to have cold breakfast specially tea and toasts. Bad experience but will try again

I appreciate they had busy day, Albeit for an known event but paying top price for frappicino in a coffee takeaway cup whilst dining in s a very poor show. Not very impressed.

Good coffee ☕️

Bright open branch with freindly staff.

Food poisoning in a cup. I went in today just as they were closing and ordered a mint choc chip cooler. The staff were more interested in talking to each other than doing their job. It was watery AND I had to remind them to put the chocolate chips in as they were going to serve it without. The icing on the cake was the whipped cream though. Not only was the one they were going to use not refrigerated, but it had been sitting in hot water. Not matter, they thought and proceeded to spray this bacteria haven on my drink. It was watery and clumpy. I had enough and left with them saying they could fix it. How? Scrapping that nasty cream off my drink!? DISGUSTING!!!! GROSS!!!! Will be reporting to Food Standards if I don't get an adequate response from them.

Friendly staff .especially the Manger ,visit every day when l can .

Nice friendly staff and coffee nice and hot 🔥

Friendly staff, nice coffee. In town so space a bit limited

A very good Costa with friendly staff.

Can't beat Costa for coffee and cake. Staff where helpful and polite.

Had the caramel latte, only whinge cups could have been cleaned better. But great either way 👌

Clean, friendly staff, good coffee as usual

Great service today of hannah so friendly love my coffee.