Yi Fong Chinese Takeaway (Order Online) image

Yi Fong Chinese Takeaway (Order Online)

Restaurant Fast food restaurant Chinese restaurant Chinese takeaway

· Takeaway · Delivery · Dine-in People often mention cold, time, staff,


Address

1 Allendale St, Burnley BB12 6JR, United Kingdom

Website

www.yifong.co.uk

Contact

+44 1282 438421

Price rating

$ $$$

Rating on Google Maps

3.80 (126 reviews)

Open on Google Maps

Working Hours

  • Wednesday: 4:30 to 10 pm
  • Thursday: 4:30 to 10 pm
  • Friday: 4:30 to 10 pm
  • Saturday: 4:30 to 10 pm
  • Sunday: 4:30 to 10 pm
  • Monday: 4:30 to 10 pm
  • Tuesday: Closed

Featured Reviews


Frequently mentioned in reviews: cold (7) time (7) staff (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Joanne T. 2 years ago on Google
    We absolutely LOVED this Chinese, but the last TWO orders, have been over 1½ to be delivered & FREEZING cold. The lady on the phone was trying to convince me that because the chicken wings had no sauce they would go a bit cold? I'm sorry but.....40 mins in the car with the driver (who bless him was run off his feet) is the reason it was cold. Sorry we will not be back again.
    2 people found this review helpful 👍

  • 1/5 Pumpkin L. 4 years ago on Google
    Absoulety shocking customer service and disgusting food. I had a delivery today first time I ordered the food was piping hot. Second time ordered and this time the food was cold and my partner ordered satay sauce and banana fritters. When it came the delivery girl said a little spilled I thought she actually ment little spill I told her it was ok. Went to open it and the sauce was bust and spilled everywhere and the banana fritters was squashed like something heavy was sitting on top of it. My partner went to ring up to ask for another one and the lady came on the phone and she had a bit of attitude towards my partner as he tried to explain what happens she tried to make it out as his fault and didn't want to exchange it instead kept saying "we are out of banana can't give it to you." Instead of offering something else she was really rude and my partner gave up and hung up the phone. Half of the food went in to the bin cause it was cold and disgusting only ate some cause I was hungry but couldn't eat anymore. I will not be returning again after this horrible experience your staff needs to learn customer service training and not give excuses saying we busy or can't do it. I have been to places where there are busy and still have excellent customer service and still deliver piping hot excellent food. You should be ashamed of yourselves.
    2 people found this review helpful 👍

  • 1/5 Jane K. 2 years ago on Google
    Disgusting!!!!!!!! I was walking my Dog outside the shop. And I overheard the owner shouting at her own staff for a long time. She was screaming at him and to be fair the staff gave her few comments back to her and he wasn’t having her speak to him like that which is fair. Honestly, I won’t be ordering food again from here. Stay well away she is rude and doesn’t have any respect towards people.
    1 person found this review helpful 👍

  • 1/5 Victoria M. 1 year ago on Google
    The salt and pepper spare ribs were dry and inedible, the 5 mini spring rolls were dry and inedible. The meal its self was tastless. I spent £40 and through it all in the bin. Would not recommend 😕
    1 person found this review helpful 👍

  • 5/5 Dakota 3 years ago on Google
    Absolutely love this place. This is my go to Chinese in burnley. Great price and generous portions. Friendly staff. Always delivered on time even with a large order Highly recommend if you have never been before.
    1 person found this review helpful 👍

  • 4/5 Brendan G. 5 years ago on Google
    Been going here for years and never had bad service (bar once) or food. Always friendly staff especially if you go into the shop portions are generous and is a very popular takeaway with locals in the area. Tasty food and good value.
    1 person found this review helpful 👍

  • 1/5 lee k. 2 years ago on Google
    Took 2 hours for the food to be delivered, and was stone cold when it arrived. I sent the food back and had my money refunded by the driver. Terrible service,
    1 person found this review helpful 👍

  • 5/5 Nick T. 3 years ago on Google
    The food here is the best chinese in Burnley! I asked if the mushroom and onion in garlic gravy could you add some bean sprouts no problem very willing.I had mixed Foo Young it went together very well and portion size are HUGE.Thanks for everything!

  • 5/5 Andi O. 1 year ago on Google
    Excellent food and generous portions

  • 5/5 Gilesy 3 years ago on Google
    I have always been a chicken and sweetcorn soup kinda guy until my wife ordered the chicken and noodle soup and it was a life changer, best soup I have eaten and always order when we go here. We love the crispy chili beef and have never had a bad experience with them.

  • 3/5 Pete P. 1 year ago on Google
    Food ok but spoilt by finding multiple long hairs in rice. Don't think I could go again as I'd be expecting the same.

  • 1/5 Daniel T. 4 years ago on Google
    Order confirmed at 5:30pm, arrived at 6:45pm, took an hour and fifteen minutes. Deliver driver apologised and the staff seemed nice when i called to chase up my order but the food was stone cold. Soup got hard and lumpy. Had to reheat everything that took nearly 20 minutes. Little boy didn't eat any of his sausage and chips, normally gone in minutes. Had to make him a fresh meal. Nearly did the same for me and my partner. Wish they just told me they were really busy from the get go and I would have respectfully just asked to cancel my order....

  • 1/5 Brian F. 1 year ago on Google
    The food was cool, waited 45 mins and were only half a mile away. We’re offered something for free next time ? There won’t be a next time! What does it matter whether or not it was done in or take out or delivery?

  • 1/5 Danielle O. 1 year ago on Google
    Absolutely shocking for what I bought things missing from order and no-one answering phone to complain. Will never go there again. Chicken was really rubbery as well

  • 1/5 Lorraine W. 4 months ago on Google
    Been using this take away for years. Haven't had one in months so thought I'd treat myself. It was tastless poor quality food. Spring roll contained cut up hot dog sausage. I had to bin the whole meal. Even the dog wouldn't touch it They have lost a customer here that's for sure

  • 5/5 B888IE 6 months ago on Google
    Very friendly people in there, food is amazing.

  • 2/5 Kerry L. 6 months ago on Google
    Salt and pepper balls had no salt and pepper. More like chicken nuggets.


Call +44 1282 438421 Open on Google Maps

Amenities


  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
    • ✗ Wheelchair-accessible car park
    • ✗ Wheelchair-accessible entrance
  • Dining options
    • ✓️ Dinner
  • Service options
    • ✗ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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