2/5 Aasiya S. 2 years ago on Google
We
arrived
at
Marhaba
tonight
with
my
family,
after
a
long
time
of
having
not
been
out
to
eat
since
pandemic.
The
queues
were
out
the
door
but
the
tables
looked
empty
inside.
We
soon
came
to
find
out
this
was
due
to
there
being
one
lady
at
the
till
taking
orders
handwritten.
While
a
swarm
of
other
staff
seemed
to
be
milling
about
to
and
fro
behind
the
counters
clueless.
.
Surely
after
a
150k
renovation
they
could
have
invested
in
an
electronic
means
of
taking
orders.
We
placed
our
order
to
eat
in
and
were
told
there's
no
order
number
and
they
would
know
who
we
are.
We
seated
ourselves
upstairs
and
were
surrounded
either
side
by
dirty
tables
that
had
not
yet
been
cleaned
up.
There
was
only
one
other
family
waiting
for
food
(who
ordered
directly
before
us)
and
another
family
came
soon
after
who
were
behind
us
in
the
queue.
As
we
were
waiting
we
had
the
entertainment
of
the
two
chuckle
brother
waiters
who
kept
coming
out
playing
guess
who
with
the
food
orders.
Some
poor
souls
pizzas
and
ras
malais
were
being
traipsed
around
the
restaurant
floor
before
the
right
table
was
found.
This
happened
a
total
of
three
times,
the
third
time
we
had
to
tell
them
whos
order
it
was.
By
this
time
it
had
been
forty
minutes,
we
queried
where
our
order
was
and
she
asked
what
our
order
number
was.
We
informed
her
we
weren't
given
one
even
though
we
asked
for
an
order
number.
She
asked
what
the
items
were,
I
informed
her
it
was
just
two
milk
cakes
and
a
peanut
butter
stack
with
ice
cream,
so
it
was
just
a
matter
of
putting
them
on
a
plate
and
they
didn't
need
to
be
made
from
scratch
as
they're
already
pre-made
items.
She
said
she
would
find
out
and
let
us
know.
After
ten
minutes
still
no
sign
of
her
or
laurel
and
hardy
who
were
bringing
out
orders.
So
my
husband
went
down
to
ask
them
and
he
got
fobbed
off
by
them
saying
there's
no
ticket
so
it's
being
processed
and
it's
coming.
Eventually
it
came,
but
we
were
told
our
chai
would
be
a
while.
At
which
point
I
politely
reminded
him
we
had
been
waiting
40
minutes
already.
Without
an
apology
he
retaliated
with
'but
aunty
we
make
the
food
in
order,
it
comes
out
in
order,'
I
told
him
it
obviously
wasn't
as
the
people
who
ordered
after
us
already
received
their
food
(albeit
35
mins
later).
He
kept
insisting
its
made
to
order.
At
which
point
I
had
no
patience
to
argue
with
the
mind
of
a
child.
He
had
not
brought
enough
spoons,
so
we
had
to
ask
for
them
and
wait
even
longer
to
have
our
desserts.
Approx
towards
the
end
of
finishing
our
dessert
the
chai
came.
He
placed
it
tentatively
in
the
very
edge
of
the
table
(almost
ready
to
fall)
right
next
to
my
8
year
old.
A
hot
beverage
near
a
child!
I
politely
asked
him
to
place
it
on
our
side
of
the
table,
so
he
pushed
it
further
close
to
my
child
away
from
the
edge.
I
said
you
don't
place
hot
drinks
near
a
child!
Then
my
husband
stepped
in
and
had
to
tell
him
to
come
and
bring
it
over
to
him.
Only
then
he
understood
and
listened!
The
milk
cake
was
nice,
the
peanut
butter
stack
was
stone
cold
and
had
not
been
warmed
like
we
asked.
We
were
too
tired
to
complain
and
my
daughter
was
in
tears
as
it
was
so
dry.
Marhaba
you
really
need
to
invest
in
some
proper
waiters,
cleaners
and
technology
to
suit
the
demand.
Also
the
downstairs
reeked
of
the
smelly
toilets.
How
often
are
they
cleaned?
The
tables
were
not
cleaned
the
whole
hour
and
half
that
we
were
there.
Spending
150k
on
an
explosion
of
pink
refurbishment,
although
pretty,
is
not
worth
it
if
your
customers
have
to
experience
this
appalling
service.
Train
your
staff
to
use
common
decency
and
manners.
A
simple
apology
wouldn't
go
amiss.
We
won't
be
back
in
a
hurry!
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