1/5 Maryam M. 3 years ago on Google
Ordered
today
and
extremely
disappointed
with
the
order
and
service
I
received.
The
expected
delivery
was
1
hour
and
as
its
Saturday,
i
was
fine
with
it
as
i
understand
places
are
busy.
1
hour
went
by
since
placing
my
order
and
no
food
arrived.
It
got
to
1hour
15
mins
and
still
nothing.
1hour
and
25
minutes
passed
since
i
ordered
and
still
i
had
received
nothing!
So
i
called
the
takeaway
to
check
the
status
of
my
order.
I
was
told
that
the
food
was
literally
‘at
my
doorstep’.
20
more
minutes
passed
after
this
and
STILL
NO
FOOD!
i
called
them
back
for
the
second
time,
1HOUR
AND
45
MINUTES
since
ordering
and
told
them
i
wanted
to
cancel
as
i
was
fed
up
of
waiting.
They
didn’t
apologise
but
instead
made
excuses!!!
Made
out
like
it
was
my
fault
and
said
they
couldn’t
cancel
because
apparently
the
delivery
was
on
its
way.
I
was
told
that
20
minutes
ago!
The
takeaway
is
a
5
minute
drive
away!
Absolutely
appalled
by
the
customer
service.
The
food
arrived
1HOUR
AND
50
MINUTES
later
and
was
cold
even
though
the
guy
on
the
phone
said
‘there
wont
be
anything
wrong
with
the
food’.
Wont
be
ordering
again
and
will
never
recommend
to
anyone.
I’ve
never
complained
even
when
the
food
hasnt
been
up
to
scratch
in
the
past
but
this
was
a
joke.
WHAT
A
WASTE
OF
£13.
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