Just had an awful experience today 3 members of staff were very rude n made the whole thing stressful will definitely not be returning

Will at vision express was brilliant helpful insightful answered all my questions and let me know about things I didn't know to ask about, excellent experience.

I don't often leave reviews but I have used these guys for years after trying lots of other independent and chain opticians and being disappointed. Will, Fatima and the team at the Accrington branch are just utterly lovely and skilled and make you feel totally looked after. I actually look forward to a visit. My glasses have always been top quality, a really good price and have really stood up to rough treatment. 10/10 😊

Staff are fantastic always do their best to ensure that you get exactly what you need always cheerful with a ready smile.

There is stupid service (sorry to say this) I was 5 minutes late when I came from Blackburn after attending my job centre appointment, they refuse to attend first then the lady said to wait 20 minutes ,I wait there but after 10 minutes she said sorry we can't check you because the optician go for shopping in store. The optician have the time for shopping during duty but not for the customer. They all just waste and pass the time the time only. On my experience i recommend to all not to go there,very bad service.

The best service. On time at all stages.

Excellent service all colleagues were very knowledgable, polite, patient and just lovely! The staff gave great customer service throughout my visit, from eye test to choosing eyewear, gave their honest opinions in helping choose the correct eyewear to suit my needs. I left with a laugh and a smile, always a bonus. Brilliant payment plan option which was an added bonus, especially with the cost of living crisis. Will be my go to place for my specs. Just like to say thank you!

The team were great! Unfortunately their was a mix up and I had been double booked, but they went out of their way to make sure I was seen. Everyone was very polite, friendly and helpful. The optician was helping me complete a form and was again incredibly friendly and polite and helped to not only complete the form but also explain certain things to me and offer advice. Within the appointment he also discussed contact lenses with me, thus saving me from having to have another appointment. Overall impeccable service.

Great staff 9n site, very helpful and understanding. Really convenient as well

Louise, Helen, Tracey and Fatima are credit to your company, this was my first visit and can highly recommend the shop

Very friendly service. The appointment always on time. Many different tests done. Great prices. Thank you. Happy to back next time when I need.

Quick and simple transaction. I just needed a second pair of frames and was easily assisted and reasonable range for lower price

Got a call regarding my baby appointment and very rude member of staff who was not willing to listen cancelled the appointment. Will never ever go there or contact them again.

Quick but thorough eye test. Did what is best for me not how much they could get. Good, honest and friendly staff.

Very professional caring staff. I was seen the same day after experiencing a sudden eye complaint. I had a thorough eye examination and was treated with great care. I cannot praise them enough. Thank you.

Excellent service, very thorough eye tests, not rushed, time to answer questions. Great range of glasses and at good prices too. Even fitted my driving glasses into sunglasses frames! do a re-lensing service to fit your new lenses into your old favourite frames. The staff are very pleasant and helpful. highly Reccomended.

Very friendly and helpful. All the staff talked me through every process and made me feel at ease

Very helpful professional staff at the Tesco Accrington site , nice & clean surroundings, ,good selection of glasses to choose from & prompt delivery

I am more than happy with the service I received from vision express, the staff couldn't do enough for me and my overall experience was relaxed and enjoyable. Will definitely be going back next time and will be recommending them to my family and friends ❤

So far, so good 👍 The staff were extremely polite and friendly. Very professional service. I took advantage of their buy one, get another pair half price offer. I haven't got the glasses yet but I'm sure they'll be fine.

Absolutely brilliant service would recommend them to all my friends and family

Thanks Will for your service. Great place 👌

Very helpful, knowledgeable and friendly service. Made me feel valued and welcome. The member of stacalled Will was more helpful than anyone at any of the previous opticians I have visited and repaired an older pair of glasses for free. All staff are fantastic at the Accrington branch

Thanks Will for all your help. Brilliant. Service, glad I came to Tesco Accrington vision express!

Used Vision Express for a few years now, wouldn't go anywhere else. Great prices, great staff and fast delivery. Had my last eye test on a Wednesday, delivered the day after, fantastic

Attentive staff, the premises are a little cramped and lacking in ventilation. Overall service is good.

Used Vision Express in Accrington. 5star service all round. All the staff were extremely friendly and helpful when choosing frames, lenses etc. Nothing was too much trouble. Thank you.