Gone completely to the dogs since merger with RBS. NOT the fault of the hard pressed staff but of an incompetent and fundamentally flawed management system. I spent thirty five minutes waiting to Transfer money between accounts without success. It's an absolute fiasco at the moment and they have forgotten that the customer pays their wages. Why ever did we bail them out?

Yet again having to que always seems that there is never enough till points open but always plenty of staff.

It's a bank wat can i say.

frendly staff but service is really slow had to wait half a hour outside.

Very efficient service. Met with a smile. Staff member (‘Shakeel’ name badge) was polite and courteous. Dealt with my query straight away. Helpful advice.

Too slow 🐌

Friendly staff but the service can sometimes be slow. Opening hours not very friendly to the 9-5 worker either.

Every time I have been there I found staff to be very friendly and helpful

The worst bank and account I had

very unprofessional customer service

Very good service.