The price they give you online is not the price you will receive even if you have been brutally honest about the condition of your car. The price offered will be around half the price you see online so bare this in mind. You will definitely get a better price doing a trade in on your new car ignor what the ads about bargaining power

Brilliant experience easy stress free was delighted that Rachel from the accrington branch took great of me she had everything under control, very polite kind and very fast at doing her job thank you Rachel 👍

Can not thank Rachel at the Accrington Branch enough for all her help and making the sale so quick and easy :)

I dealt with Rachel at the Accrington sight & was a pleasure to meet & do business with. She helped me in achieving the figure I wanted for my car & wasn't pushy or intimidating like a lot of car sales executives. If you are thinking of changing, I would definitely recommend Rachel to value your car.

Excellent service, did not expect selling my car to them, Rachel was very professional and friendly, sold my car with no hassle

Great experience. Great customer service. Hassle free selling.

Where do I start. Firstly like the chap below me I was brutally honest about the condition of the car. I got an initial value and then a value after I had put in the damage, chips etc. When I got there met by a cold strange customer service person, Rachel T who also has left 5* reviews for the site here and a few other local branches. Got to the valuation and she started on her own list to "save me money" which picked up less damage than I had logged. With this list she then offered me less than what was on her own tablet. She then did the whole let me speak to my manager rubbish which was still way off what the original price was. Left after wasting my morning and listen to Rachel tell me I didn't understand how the website worked!! Very cold, patronising, strange experience. Time wasters who prey on desperate people.

Simple, easy and convenient. The only way to sell a car. 11/10.

The service was good but the price was 58% less than the website price.

Andy was a really nice person to deal with and made me feel confident I got the best deal I was going to for my car, I would recommend anyone to try them

Quick easy process. Money in account in less than 30 minutes. Very friendly and helpful member of staff at the accrington branch today

Thank you for making the process of selling a car so simple and transparent. Michael Knight, at the Accrington office, was efficient and informative, with no pressure to sell. Very happy overall.

Bought my 66 Plate RAV4 without any fuss whatsoever and paid the advertised price. Can wholeheartedly recommend!

General Manager Andy was great and happy to assist. Sold my White Ford Fiesta just after Christmas, it took about 30 minutes and I got a fair price for it.

Zain was lovely. Smooth, efficient service.

brilliant service no messing about very happy with the price I got for my car as well

Pleasant and friendly guy who made the process really easy. If you’re realistic with your expectations than this is for you.

Andy was clear, friendly, professional, patient with a fair price. Quick and easyily done in less than 30 min

Great service. Gave us the best price possible, and was very empathetic to our situation.

Great female customer adviser honest and professional very pleased with process and outcome would highly recommend

Easy, straightforward process - as long as you bring all correct documents and arrange transport home....they can buy on the day! Don't take online quote realistically as it's based on them not inspecting your car. Happy with final offer as i had all my paperwork, parcel shelf, spare key and spare wheel. Hassle free service if you can't be bothered with trying to sell privately 😀