Pizza uno image

Pizza uno

Meal takeaway

😠 Ordered one of the meal deals, a donner kebab, cheeseburger meal and a 9 inch pizza. What I received was a tray of donner meat, a tiny pitta bread, a burger that was dry and a cold pizza. Overall, not impressed at all. There was no description of this "kebab" no options to have it as a nan roll or... People often mention kebab, chicken, hour, order, told, pizza, time, ordered, ordering, salad,


Address

344 Union Rd, Oswaldtwistle, Accrington BB5 3JD, United Kingdom

Website

www.pizzaunooswaldtwistle.co.uk

Contact

+44 1254 491966

Rating on Google Maps

3.30 (89 reviews)

Open on Google Maps

Working Hours

  • Saturday: 2 pm to 2 am
  • Sunday: 3 pm to 12 am
  • Monday: 3 pm to 12 am
  • Tuesday: 3 pm to 12 am
  • Wednesday: 3 pm to 12 am
  • Thursday: 3 pm to 12 am
  • Friday: 2 pm to 2 am

Featured Reviews


Frequently mentioned in reviews: kebab (16) chicken (10) hour (9) order (8) told (8) pizza (7) time (7) ordered (7) ordering (6) salad (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 FenRir_CW 9 months ago on Google
    Ordered one of the meal deals, a donner kebab, cheeseburger meal and a 9 inch pizza. What I received was a tray of donner meat, a tiny pitta bread, a burger that was dry and a cold pizza. Overall, not impressed at all. There was no description of this "kebab" no options to have it as a nan roll or anything, and the rest of the food was generally disappointing. Won't be ordering here again
    2 people found this review helpful 👍

  • 5/5 P K. 2 years ago on Google
    Honestly tried it cos my usual place was closed and I'll be going here again. The kebab was enormous (I got a chicken tikka donner supreme £7), I have a huge appetite and I had to eat it in two sittings. It wasn't just huge, it was very tasty! The best kebab I've had in a long time Whilst the kebab cooked I spoke to the very friendly staff,definitely recommend!
    1 person found this review helpful 👍

  • 1/5 Anna C. 1 year ago on Google
    I've given them the benefit of the doubt for a few orders as the food is tasty. But have run out of patience with their customer service! We live close to the shop, but sometimes collection isn't convenient, and yet our deliveries are always late - always well past the hour suggested on Hyndburn Eats app (which has no review function 🤔). When I've called to ask about late orders, there's never an apology or any recognition of the problem (chuck in some chips/cans of pop 🤷‍♀️). Twice now I've received a mixed kebab when I ordered a chicken kebab. When I called to request my correct order this evening, I was told they could get a medium to me quicker. Erm, nope, I'd like what I paid for. Also mentioned the pizza we ordered was scarcely luke warm (it would have been warmer if we'd walked to collect it) - again, no apology or any offer of recompense. Just wanted to rush off the phone and not really deal with the issue. Tasty food cannot keep making up for rubbish customer service.
    1 person found this review helpful 👍

  • 1/5 QritiQalQ m. 6 months ago on Google
    Delicious pizzas, burgers are average chips are disgusting but what’s worse is the management, spent over £60 on food last night and the three 12” pizzas came squished up like the the box had been tilted on all three so I contacted to be quickly told I had to “send pictures” on WhatsApp without even letting me finish telling them what the problem was. So I sent the pictures and the and the, I’m assuming boss, starts texting me offering me a “new pizza” and something about doing something in the next order, like hell! You ain’t getting repeat business from me. I expected a call back but this person was trying to fob me off on messages, repeated messages of “I’m sorry & very sorry” won’t give me my £60 and the hour or so you made me wait and here’s the best part twice I’ve ordered a pizza and paid extra £1.90 and twice they’ve not put them on and on top of that they charge 99p for a dip🤦🏼 absolutely disgusting business practice avoid at all costs !!!
    1 person found this review helpful 👍

  • 5/5 Debbie S. 1 year ago on Google
    Omg food nicest I've had from ossy better than caspain hands down ,loads of chicken breast on kebab
    1 person found this review helpful 👍

  • 1/5 Jeff J. 1 year ago on Google
    Used to go to pizza uno every weekend. More interested in profit, than food. Ordered 2 lots of food, salad, chilli garlic. Got home, no salad, no sauce. I took it back, left it with him. He just wants the money. Kebab meat is only just warm, all the time.

  • 1/5 Liam W. 1 year ago on Google
    Food never arrived, so rang after an hour to be told that they was closing soon and then put the phone down awful service

  • 1/5 Jacqueline 1 year ago on Google
    Not impressed . Ordered a meal deal of pizza(very nice) and a kebab ? Donner meat in a box and pitta bread in a bag. Basically build your own kebab. No sauces or salad . Delivered Late. Won't be using this takeaway again

  • 1/5 Rachel B. 1 year ago on Google
    It took them an hour (when it was supposed to be here) to even call me and tell me it’s too far for them to deliver, and they wanted me to pay again on the app and order something else (with extra fees) to make up for the extra delivery or they wouldn’t come. I can see that something similar has happened to other people. If 7 miles is too far then they should put that on the app instead of hounding you for more money. I cancelled it and hope I get a refund. This place is incredibly disappointing.

  • 1/5 Jenifer E. 1 year ago on Google
    Absolute disgrace!!! Ordered food 1 hour and 40 minutes ago. Rang after 1 hour to be told it's on the way....... No arrival rag back! Oh guess what the shop is shut. Waste of time effort and patience. NEVER AGAIN CUSTOMER LOST!!!!

  • 1/5 Debbie P. 1 year ago on Google
    Cant even give a food review cause it didn't turn up, well it did 1hr 50 mins later but was too late. Rang at 8 said 45 mins to 1hr. Rang back at 9.15, on its way. Rang back at 9.40 no idea where we where??? Said be there in 10mins and they where but already cancelled. Delivery guy couldn't apologise more said summat about burst pipe. If your gunna be late at least say so.

  • 5/5 Kay X. 1 year ago on Google
    1st time ordering really enjoyed our meals my cheese burger was very tasty and the sheesh and chicken kebab was really nice too! Would order again for sure :)

  • 1/5 Skot 1 year ago on Google
    The delivery guy told me he was the manager and said he could not give the £3 change, also didn't deliver the chicken wings. Called the restaurant and they said they will come back with my change and my wings, but nah.

  • 1/5 Marcia A. 3 months ago on Google New
    Absolutely shocking!!! My lactose intolerant son received a cheeseburger instead of a beer burger and my 10 piri piri chicken wings were replaced without warning with 2 plain chicken legs. When I called to complain I was informed “sorry love it’s Sunday we are really busy “

  • 1/5 K M. 3 months ago on Google New
    Incompetant people who do not know how to run a takeaway. I told you in simple instructions on my order on Uber Eats that i want sauce on all my order you didnt put sauce on 1 single thing. What are you rationing sauces times really that hard for you to trade as a takeaway? Stupid people do not know how to run a takeaway and think about money. You didnt boycott drinks for Palestine number 1 and number 2 you over fried the chips they was hard as stone could not bite into it. Not ordering again food lacked taste and quality.

  • 1/5 Jack 6 months ago on Google
    Wow, How is that a 12-inch garlic bread with cheese. Avoid chips aswell are bad it's like they cook them for 30sec rubbery and oily

  • 4/5 Terry B. 7 months ago on Google
    I had the ham and pineapple. It was very tasty and good value for money. I shall definitely go again.

  • 2/5 Nathan W. 6 months ago on Google
    Ordered food at 7.30 on just eat Didn't turn up till 9.55 Was cold soggy Big massive disappointment!!

  • 1/5 Natalie W. 1 year ago on Google
    Told me after waiting an hour and half for food they were on the way, then half an hour later told me it was too far and they was not coming! I had 3 children waiting over 2 hours for the food which never arrived!

  • 5/5 Iona S. 1 year ago on Google
    Good food, hot on arrival and swift delivery considering our large order! Will definitely be returning in the future

  • 1/5 Amirah A. 1 year ago on Google
    Pre cut donner not fresh. Amateur set up. Can’t even cut the meat properly. Disgraceful

  • 5/5 Luke D. 1 year ago on Google
    Best Pizza kebab place in town, the quality and quantity is the best around, recomend the Asian chicken kebab top notch again, staff are friendly and attentive, thankyou guys !!!!

  • 5/5 Dave G. 1 year ago on Google
    Food ordered, came on time and piping hot. Bang on Shish and Donner mixed kebab. Pizza absolutely delicious,

  • 1/5 Motherwitch 1 year ago on Google
    I cant give a less score, but if you want hot food MAKE SURE the delivery driver knows EXACTLY where you live. SAME DRIVER been to my address looking for the SAME ADDRESS he had been to BEFORE on a few occasions ??? what does that tell you. If he keeps coming to my address late at night i will be informing the police.

  • 1/5 Amy L. 1 year ago on Google
    Food arrived after 2 hours 20 minutes. Called after an hour and a half to be told it was 5 minutes away. Clearly had missed the order but didn't want to say. Not even a 'sorry'. Fries were hardly cooked, chicken wrap was tiny with no salad. Wrong drinks.

  • 1/5 Adana B. 1 year ago on Google
    Do not recommend! Received our food, my boyfriend ordered a kebab and he specifically asked for no salad and his kebab came drenched in salad to the point there was hardly any meat. I ordered a burger meal and the burger came burnt. Will definitely not be ordering from here again in a hurry…

  • 5/5 Lee A. 2 years ago on Google
    Top quality food, good prices

  • 5/5 Huawei P. 2 years ago on Google
    Top quality food and service. Will use again thank you

  • 5/5 Chan H. 2 years ago on Google
    Food was hot and tasty, will definitely be ordering again

  • 3/5 Kimberley B. 2 years ago on Google
    Delivery was in good time and listened to allergy and special request notes the only downside and think that might put us off ordering next time is it is extremely unappetisingly greasy so was unable to continue eating the food we ordered

  • 5/5 Lynn T. 2 years ago on Google
    Just had periods period chicken from there chips bargain bucket it was gorgeous definitely be going there again

  • 1/5 Akeel A. 2 years ago on Google
    Very bad. I caught them spitting in my food cause I didn't have a face mask on and they refused to give me a refund. The food looked nice but I didn't try it cause they spat in it


Call +44 1254 491966 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Offerings
    • ✓️ Late-night food
  • Accessibility
    • ✗ Wheelchair-accessible seating
  • Service options
    • ✗ Dine-in
    • ✓️ Delivery
    • ✓️ Takeaway

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