1/5 Elisa 4 months ago on Google • 2 reviews
BAD
EXPERIENCE!!!
I
purchased
a
SmartBox
with
the
possibility
of
booking
a
treatment
in
this
salon
and
every
time
I
called
to
book
they
invented
a
different
problem
(there
is
no
room,
we
don't
have
all
the
beauticians,
etc.),
excuses
undermined
by
the
fact
that
I
have
a
friend
who
last
week
used
the
same
service
in
question
without
problems
(paying,
and
not
using
the
SmartBox)
This
behavior
denotes
how
much
the
work
they
do
is
not
dictated
by
a
passion
but
by
an
attachment
to
money.
If
they
were
not
interested
in
making
a
reservation,
they
could
have
dissolved
the
collaboration
with
SmartBox
without
causing
potential
customers
to
lose
out
(in
fact
it
is
not
excluded
that
after
having
used
the
service
via
SmartBox
we
would
not
have
returned
as
customers
given
that
we
live
in
the
area
and
we
usually
go
to
massage
centers
etc)
I
saw
your
reply
and
reply.
I
NEVER
said
that
my
friend
used
the
SmartBox
for
2
but
that
she
used
a
massage
(i.e.
one
of
the
services
offered
by
the
Smartbox)
which
dismantles
the
excuse
of
the
lack
of
staff.
If
you
had
really
intended
to
have
us
as
customers
you
could
have
offered
even
just
part
of
the
service
or
a
very
distant
date
which
we
would
have
accepted
anyway
since
in
addition
to
having
called
weeks
ago
I
had
also
called
in
September
and
I
was
told
that
in
April
we
could
use
the
service.
Having
said
this,
obviously
we
will
turn
to
another
structure
which
I
am
sure
will
be
able
to
accommodate
us
in
the
best
possible
way
and
why
not
we
will
also
become
regular
customers
given
that
we
usually,
as
I
have
already
said,
frequent
massage
centres.
Leaving
aside
the
fact
that
she
herself
praises
her
services
without
letting
me
use
them
which
is
quite
sad
in
itself
(other
people
have
noted
the
same
problem
as
me)
Look,
lady,
you're
passing
off
my
3
negative
reviews
as
if
I
did
that
as
a
job,
I
reviewed
the
service,
or
rather,
the
lack
of
service
I
received.
Surely
if
a
person
calls
the
facility
several
times
and
you
really
want
to
satisfy
them,
you
will
find
a
way,
I
repeat,
by
giving
a
very
distant
date
or
by
proposing
an
alternative
to
the
problem
and
not
inventing
excuse
after
excuse
every
time.
But
in
reality
I
am
not
at
all
surprised
by
your
behavior
regarding
SmartBox
owners.
In
addition
to
mine,
you
have
also
received
other
reports
and
bad
reviews.
(I
attach
photo
below)