5/5 Ankur Y. 3 months ago on Google • 44 reviews New
My
stay
at
The
RomeHello
was
remarkable,
not
only
for
its
clean,
comfortable
rooms,
great
events,
and
fantastic
location
but
also
for
the
incredible
support
I
received
from
the
reception
staff
during
a
challenging
situation.
The
hostel’s
rooms
were
immaculately
clean,
offering
a
cozy
and
welcoming
atmosphere.
The
RomeHello
also
hosts
a
variety
of
engaging
events
that
add
to
the
vibrant
experience,
and
its
location
is
ideal
for
exploring
the
city.
However,
what
truly
set
my
experience
apart
was
the
staff’s
response
when
I
faced
the
theft
of
my
passport
and
visa.
The
reception
team
at
The
RomeHello
were
exceptionally
supportive,
assisting
with
the
complexities
of
shipping
my
baggage
and
handling
necessary
shipping
documents.
Their
efficiency
and
meticulous
attention
to
detail
provided
immense
relief
during
a
stressful
time.
Beyond
their
professional
assistance,
the
reception
staff’s
empathy
and
encouragement
were
profoundly
impactful.
They
went
above
and
beyond
to
keep
me
motivated
and
positive,
showing
a
level
of
care
that
exceeded
my
expectations.
The
RomeHello
is
more
than
just
a
hostel;
it’s
a
place
where
you
find
exceptional
service
and
a
warm,
supportive
community.
I
am
deeply
grateful
for
their
kindness
and
highly
recommend
this
hostel
to
anyone
visiting
Rome.
Thank
you,
The
RomeHello,
for
your
beacon
of
support
and
the
exceptional
service
during
my
time
of
need.
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