Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Frankie J. 3 years ago on Google
    AVOID at all costs. Uncle had his car sent here via insurance recommendation, for a full inspection for a stolen car claim. Ended up losing a pair of £200+ Ray Bans and the automatic tyre pump in the boot. Called up and they said you’ve got no proof, and refused to outright deal with it with the cheek to say personal belongings shouldn’t have been left in the car... questions if you can even trust them with your car in the first place!
    1 person found this review helpful 👍

  • 5/5 jas p. 2 years ago on Google
    Great service with a smile. Thankyou so much.
    1 person found this review helpful 👍

  • 5/5 Diana R. 2 years ago on Google
    This company did a boss job on my car..all went smoothly from start to finish and came back with a valeted car..top job lads. Would recommend them to family and friends

  • 5/5 Robert C. 1 year ago on Google
    Excellent service, car was picked up and dropped off when repairs were completed, they did a first class job, would recommend them to anyone. R.Cox.

  • 1/5 Tyrone B. 1 year ago on Google
    Car went in for repair, complained about the smell of smoke, did not smoke if their courtesy vehicle and even got it valeted the day it went back. Due to my personal car smelling they took advantage and charged £75 for a valet when the cars spotless and smells fresh. Not happy at all about this service.

  • 5/5 J A. 1 year ago on Google
    I found that the customer service and workmanship were faultless. The staff were pleasant and helpful. The work done was fully explained (new wing, new bonnet, new reinforcement bar, various plastic panels and trim, and painting of the same as an insurance funded job on a 2015 Audi A6). Some of the previous reviews appear to be totally inconsistent with my experience. Well done and thank you Gemini Brierley Hill.

  • 5/5 Stuart S. 1 year ago on Google
    The repair on my wife’s car is first class. The vehicle was picked up and repaired to a very high standard then it was delivered back to us exactly when they said it would be. The vehicle was returned in spotless condition inside and out. Gemini’s staff were very helpful friendly and polite during the whole process of the repair. I will in future take any of our vehicles there if I need to. To sum it up first class and many thanks. Stuart & Tracey Smith.

  • 5/5 Rona M. 1 year ago on Google
    Car collected repaired and returned witin the timescales given. Updated regularly and kept informed of the process and timescales. Repair excellent. Staff helpful and friendly.

  • 1/5 Funky- 1 year ago on Google
    Dirty robbing scrubbers they rob you take things out your car pinch parts and use in other cars don't trust these scrubbers!!!!!!!

  • 1/5 Zubair W. 3 years ago on Google
    Have left my car on the side of the road for 4 days after the Cat was stolen and they were allocated the repair by the insurer and won't tell me when they will pick it up. They claim they are very busy yet are shut early on Saturday morning and won't answer the phone. Disgusting lack of professionalism and lack of caring.

  • 5/5 george d. 2 years ago on Google
    did great job on front grill and bumper

  • 5/5 Emma J. 2 years ago on Google
    Excellent service from gemini merry hill, repaired my car door after an accident, they collected my car on the Monday an I received a phone call on the Thursday to say it was done, over the moon with the job

  • 3/5 Shakil D. 2 years ago on Google
    Selected by my insurer. First ever garage that has asked for dashcam to be switched off citing 'data protection'. Returned car in a filthy state and tried to convince me that it had been washed beforehand. Repair job was good.

  • 1/5 Jason H. 3 years ago on Google
    Do you not trust your car with this company they are incompetent haven’t got a clue how to spray a car properly my car has gone back seven times and still not right and also came back with damage that wasn’t there before

  • 5/5 Paul D. 3 years ago on Google
    Brilliant staff really helpful and polite and really good quality work nothing to much trouble

  • 1/5 Georgia 2 years ago on Google
    Try and drop the car of yourselves, ragged my car around and over revved her. Not worth the hassle, wouldn't even look at my car as its modified yet everything is declared and I even went through my insurance. Waste of time and miles on my car.

  • 1/5 Hung L. 3 years ago on Google
    Attention attention everyone!!! My car been stolen but recovered I still have everything in the car but damage, my insurance used this Gemini arc and co part they hold my car for over 1 months end of it. I got my car back repaired but my sunglasses an air Freshener missing I told them, they said they don’t remove nothing from the car. Wow my things have wings it Fly out of my car and also 1 week ago I have a puncher I open the Car boot to get the Kit no where to be seen. This 2 company is a thief day light rubbery I highly recommended NOT TO USE THEM 2 company ..........

  • 3/5 amir r. 2 years ago on Google
    work was good, however had to wait 5 weeks, would have been longer but they realised I had a courtesy car lol


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