Clean and tidy. Excellent for outdoor clothing, equipment and supplies, including base layers and t shirts and shorts and trousers. Very kind and helpful staff

Good. Limited items as store is small but still you can get majority of items you need

One of those rare times you ask if there are any others sizes/colours and people take the time to check and deliver all whilst being friendly. Will definitely come again

Always get good service. And and a good selection for a small store.

Excellent range of clothing for every occasion. Prices are great and service excellent.

Bought one mans man's jacket, plus a rain coat which where both reduced and the staff where polite and friendly.

Great range of quality outdoor clothing and accessories at reasonable prices. Shop is just the right size to walk around without feeling overcrowded and handy being in the High Cross shopping centre. Staff were friendly and helpful.

Very friendly staff and very helpful with their product knowledge. Top

A big thank you to the lady who helped me choose a waterproof coat for dog walking. I'm sorry I didn't get your name but you were so helpful and patient and I love my new coat. Thank you

lots of coats, jackets, boots ect ect. There is a very helpful member of staff, the patience of a Saint. That helped me choose a coat. Although down £85.00 I walked out with a Winter coat that actually fits me.

Looking for ski gear at trepass would NOT recommend for you to go the trespass Leicester highcross store. Went there today and the customer service was appalling. No interest in helping customers. Two staff, Jwal and Jordan standing behind the cash register chatting away. The lady was on her phone constantly behind the till and had no interest in moving to assist on customer questions. I asked simple questions regarding the quality and features of the jackets and her response was check the tag and look online. Awful service and very disappointed as the prices of their clothing isn't cheap and customers need information to help choose what product is more suited to them!!!!

I went into store found manager on her phone. I witnessed a person asking for a refund amd the same manager appears to be visually angry. A member of staff that normally is in store was not there as he was the only one who really knew products in store amd helped. Gone right down hill in the past couple of months. Would not recommend. Would be a good store if the manager is better at her job amd not constantly on her phone behind the till.

A very informative exhibition, well laid out and somewhat moving, not too long to get around and not too far to walk from the station, bus station, or centre hotels.

Nice quality on good price sometimes :x

Best deal both at store n online