My experiences with Matley have always been excellent. My last two have been with Chris, their technician. He's a great guy-knowledgeable, professional, and helpful !!

We have had excellent experiences with Matley Pool and their highly qualified technicians. Ed, Terry and Nick are all top notch and a pleasure to work with. We look forward to working with them in the future.

We recently got a hot tub from Matley's and couldn't be more happy with it. Susan, the salesperson, was very professional and knowledgeable. She listened to our needs and wants and came up with a tub that was incredible. Gary and crew delivered and set up the tub and he later returned to install the cover lift. I highly recommend Matley's to anyone and everyone looking for a hot tub. Great business and great people to work with. 5 stars is not enough of a rating. These guys are the best. Period.

Matley has been working with my pool And at times issues with plumbing emergency since 2001. They have been informative , fairly priced , committed to the job until completed with all issues resolved ,courteous and most importantly effective in performance. Important team Members such as Ed have been exemplary in diagnosis and recommendation of any pool issues as well as insuring annual opening And pool closing go smoothly. Owner Gary himself has been to the house to help on the few severe pool issues we have had as recent as this summer. The counter retail staff seems always to have a friendly attitude. The office staff has through the years been helpful and responsive as first line communication. We heartily recommend Matley We have no financial ties or interest with Matley. We are just long term satisfied customers.

After much research, we chose Matley to install our swimming pool. Best decision we ever made! Everyone from start to finish was knowledgeable and friendly. Starting with Susan in sales, continuing to Gary with project management and installation. Through the entire project, Gary was very responsive and helpful. He also handled all the details, including all permitting, and helped manage all the vendors. We are absolutely thrilled with the end product! And the best part is, there is an actual store where you can go to buy supplies, get your water tested, or ask any questions you might have. I HIGHLY recommend Matley!

5.0 star rating! By far the best pool/hot tub company I have ever dealt with. After getting the shaft from a different company, I was beyond happy with Matley! After researching swim spas, I called Matley to get more info, and Susan was awesome. No pressure, she answered all of my questions, kept me informed every step of the way from when I placed my order, right through the delivery. I was also very happy with the delivery, Gary was great, and everything was well coordinated. I could not be happier with my awesome swim spa, and the outstanding customer service!

Looked all over for a compact hot tub for my wife and I. Searched all my local places but the only thing that fit what we liked.. compact, good jetting and affordable and most importantly available was very hard to find and too expensive! I met Susan from Matley through a FB search and she answered all my questions, was not annoyingly aggressive and met us after hours to go over the American Whirlpool tub I was interested in. A week later, Gary delivered, helped me set up on my deck and went over all the info and tips and tricks for best performance. Went an hour out of my way but worth it for the great service and prompt delivery! Just a quick update. 1 year later and I still LOVE this hot tub !! I’m in it about 3 times a week and enjoy the muscle relaxation and general well being it brings me. Such a great purchase.

Matleys was a great business to work with. Sales woman was very knowledgeable about their hot tubs. Owner was punctual when tub was scheduled to be delivered. He then came back promptly after electrical was completed to test water and go through operations. He was very thorough and answered any and all questions. We are very happy with our purchase.

The team at Matley went out of their way to make our dream spa happen. They were willing to work within our time constraints and went the extra mile to make sure our installation happened without a hitch, including referrals for electricians, landscaping help, and delivery. They offer quality products and stand behind them. After our installation, the owner came to check and make sure we understood proper usage and chemicals. They are pleasure to work with!

We looked at hot tubs from all of the most highly ranked manufacturers and included in that search was American Whirlpool. This search brought us to Matley Pool & Spas in Pepperell. From Susan in sales to Chris in installation/startup and training the buying experience could not have been better. Full transparency with sales and pricing to timely delivery and set up. Did I forget to mention its an amazing tub, love it. We would highly and completely recommend Matley for any hot tub purchase.