1/5 Diana B. 4 years ago on Google
1.
The
swimming
pool
seems
to
have
major
issues
with
water
temperature
which
has
been
going
on
for
over
a
week.
Customer
service
seems
to
do
nothing
about
this
issue
regardless
of
the
amount
of
complaints.
The
swimming
pool
staff
are
unapproachable
and
are
not
ready
to
help
out
when
they
see
you
are
needing
a
bit
of
advice
on
a
particular
stroke.
2.
The
'trainers'
in
the
gym
are
not
capable
of
advising
members
when
equipment
is
being
used
incorrectly
and
spend
the
majority
of
their
time
chatting,
laughing
and
socialising
with
one
another.
3.
I've
also
attended
multiple
group
workout
classes
where
the
'trainers'
do
not
greet
members
as
they
come
in.
The
'trainers'
are
very
rude
indeed
when
guiding
members
during
the
classes.
They
whistle,
and
clap
and
yell
to
get
your
attention
instead
of
actually
talking
to
you.
They
also
do
not
seem
certified
in
their
field.
4.
When
first
joining
the
gym,
the
staff
measure
your
weight,
height,
body
fat
and
so
on
using
only
ONE
machine
which
resembles
a
weighing
scale.
They
actually
gave
me
an
incorrect
measurement
of
my
height,
weight
and
body
fat
index
which
I
found
completely
appalling.
When
you
come
to
book
another
follow
up
appointment,
they
seem
to
always
be
'full'
even
though
the
room
is
empty
and
staff
are
just
sitting
there
having
a
chat.
They
also
do
not
give
you
any
sufficient
guidance
or
advice
for
self
improvement.
5.
The
gym
also
has
a
'cross-fit'
style
room
with
loads
of
equipment
and
a
wide
range
of
weights.
Some
of
these
equipment
include
large
tyres,
TRX,
ropes,
boxing
gloves
and
boxing
pole
bag
and
so
on.
The
issue
here
is
that
we
are
not
allowed
access
to
any
of
those
equipment
unless
you
attend
a
Functional
Training
class
which
you
may
not
even
use
a
fraction
of
those
equipment.
You
are
not
allowed
access
to
use
them
and
incorporate
them
into
your
workout
without
the
class.
Complete
waste
of
resources.
6.
Parking
is
a
major
issue
as
there
is
a
very
small
designated
parking
spot
which
is
not
suitable
for
a
gym
with
4
floors.
There
is
always
a
constant
fight
for
parking
space.
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