I went to Adama with my family yesterday; we were looking for a place where we could have a clean and decent lunch. Because I had had excellent experiences with Kuriftu branches at Bishoftu and Bahr Dar, I thought we would get the same experience here. We were denied a spot we chose because we were told it was reserved, but there was no 'reserved' sign. Later, I saw the waiters allow some foreigners to sit there. Then the spot they showed us was close to the toilet and we could not tolerate the smell. So, we went to another table. The waitresses were not happy, but we managed to hold on to the new spot. Then we could not enjoy because there were too much flies. I don't understand how a reputed resort like Kuriftu could allow these much flies. We had been to another place in Adama before coming to Kuriftu and that place did not have flies. So, it cannot be blamed on the season. The personal hygiene of one of the waitresses was questionable, as she smelled of sweat! We ordered pizza, catch of the day (fish) and chicken breast. We could not wash our hands properly because there was no water in the toilet and we had to use water from a container. The scene there was horrible. I thought for a moment that I went to a 'Kebele' cafe where you get very cheap food but service was not great. Then the food came. The pizza was less than ordinary; the fish was horrible, as it was drenched in oil and tasteless; the chicken was acceptable, though. We did not enjoy our food because of the flies (my goodness!). One of the waiters brought us a twig to shoo away the flies. There must have been loads of garbage in the compound.....Then we paid Br. 500+......the service and the food do not deserve even Br. 100.... I would not recommend anyone go there.....I'm very disappointed with Kuriftu. I'm not sure if I would go to their other resorts again....Their brand is tarnished in my mind forever!

The receptionist lady was so arrogant n says no rooms available even without checking the availability of rooms, though it is(it was on 23rd july 2019 morning around 4am LT. The lady looks lean,careless n very slow. Why I am mentioning about her is because the management should be aware that such employees makes big loss for your business.) But one gentleman said it's available. Finally I took a room n der was no drinking water kept,broken showers,sliding bathroom holders,no soap box inside shower area,bathing towel with a gooseberry sized hole😢 and power cut also(How careless it is). After a few hours cleaning lady opened the room just after a single knock, using another key before I opens the door. TVs are of computer monitor size. Very difficult to open the room with key. Check out takes nearly 30 minutes😢. As compared to other nearby hotels they takes more price too. Breakfast area n swimming pool area is looking awesome n clean(only positive thing which I experienced). Decided never to go der again.