I have gone here several times and had decent experiences. However, I tried going today and my insurance was not accepted, but has been in the past. As a result, I called my health insurance company who confirmed that I am in network and should be covered. I was on the phone with a representative from this clinic and my health insurance company at the same time (3 way call), of which the representative said, “if she insists on being seen…then she will have to..” and after I heard that, I had absolutely no desire to return to this place. There was no motivation to try and talk through the situation, I was simply met with rudeness and not a willingness to try and help. I hope others have good experiences, as I had in the past, but because of this, I will not be returning.

The person who drew my blood did not wipe my arm with an alcohol prep pad first. She just put the needle in. I asked her why, and she said that she "meant to, but forgot." She then said "Don't worry, you will be fine!" As someone who works in healthcare and understands the risks of introducing bacteria into the body, and furthermore the blood stream, I find this unacceptable. I would not recommend this clinic.

I visited Midwest Express Clinic a lot over the last month and had a positive experience every time. The check in process online was super easy and the wait time was very minimal. Every provider I had was very kind, attentive, and knowledgeable, thank you so much Midwest Express Clinic!

Awesome place, well run and organized. The doctor I met with was an excellent and very knowledgeable resident. With an appointment booked the night before, I was in and out in less than an hour on -30 degree morning.

I waited here for over an hour very patiently. I was seen by someone who said she was new and constantly had to leave the room to go ask someone else questions. Then I was moved to another room. A doctor who claimed she worked at northwestern with her own practice for 22 years was more interested in selling me on why she should be my pcp then helping me. I had stomach issues and felt disoriented. When she left and a nurse came in to do tests, I told the nurse I had some more questions for the doctor. When the doctor came back she screamed at me and said I was holding them up and they were closing. I got there at 5pm and they kept me till 8pm. Frankly it was traumatizing to be screamed at by someone who is supposed to help, especially when I just had more questions. Do not go here, they are just looking to take your money and get you in and out as quickly as possible. The doctor I met with frankly didn’t even seem like a real doctor

Smoothly run facility. Great staff and pleasant environment. I went in for Covid testing but my medical caretaker was concerned about another unrelated medical concern and offered amazing counsel. I recommend getting both Rapid and PCR tests because it’s not uncommon that Rapid tests provide a false negative due to the timing of incubation. Started off a little shaky because I took the time to register online by uploading documents but they weren’t captured - so go in a little earlier than your appointment to avoid delays in case there are issues with registering online. I also got results quicker than what was promised. I’m impressed with their quick turnaround despite the surge in testings. Great place.

Did a PCR test for a baby (under 1) and it was easy and quick. Although it's says that no scheduling is needed for COVID-19 test in some places (information from the public school database), scheduling is indeed needed.

This place will always be my go-to for urgent care. The nurse and PA staff are kind, thorough, and knowledgeable. I've been there for all types of issues, but they won me over after I came in having ripped open the bottom of my toe. They patched me up so well, I healed quickly, and I have no scar at all. The best!

Best urgent care experience! There was no wait, the staff was so incredibly kind and compassionate, the NP I saw listened and took my experience into account, and I was seen and treated and out the door in less than 45 minutes. All in all, a fabulous experience with urgent care and I will definitely make a point to always go back to MEC. Thanks!!!

I've been to this clinic (urgent care) about 4 times now and every single experience had been a positive one. The staff is the absolute best, from the person who checks you in, to the nurse who took my vitals and asked the questions, and finally the.doctors themselves. I've seen s couple different ones but they were all kind, non judgemental & really took the time to listen & amswsr any questions i had. The best part is they are open till 8pm and the online check in before arriving really speeds up the process. Highly recommend. Thanks to everyone at mid-west express

From start to finish, everyone was friendly, professional, and rather fast, too. My eye needed a tag removed and it happened quickly. They also scheduled a follow up, plus I'm getting a blood test done. Very reasonable cost as well! Overall, I would recommend MEC Lakeview. For me, not being insured, I could afford the healthcare at this clinic, too. Bonus.

Very nice, clean center. Welcoming people & the nurse practitioners, Jessica & Holly, were terrific & efficient. I am very impressed & would recommend the center to anyone. I am visiting from AZ & my family here have also had positive experiences.

I had strep at the end of December. My insurance expired the first of January. They gave me antibiotics. I told the office I was experiencing the same Synoptics and Thai needed them to phone on antibiotics. They would not see me unless I paid 130 dollars. I did not have the money, so I had to leave. My step got so bad I couldn’t breathe and had mucus running out of every orifice Strep is dangerous. It affects you’re heart, can infect kidneys and lungs. They gave me the worst treatment and did not care what happened to me because it was a few days later. I found my new insurance card in the mail and went to the Midwest clinic on Ashland and was treated much better. I will never go back to the office on Broadway. They are very dismissive and people are just numbers.

This was my first time ever visiting an Urgent Care and I had a wonderful experience here. I was in a biking accident and was really distraught coming in here on my own. Caroline, the nurse practitioner, was so empathetic and knowledgeable & made me feel really heard and supported. Collin helped me get my x-rays done and was also so kind and compassionate. I’m so glad I picked this location and recommend that everyone comes here if they ever need to! There was not a long wait time at all (10 minutes) & the whole process exceeded my expectations

Very nice and considerate staff. My insurance company was being a pain and I was nervous about the cost. Went in for an ear infection and the doctor was informative and comforting. After treating me, the doctor even called me back with a price estimate form different pharmacies.

First time at a non-LGTBQ focused clinic in a very long - we stop going after enough unpleasant experiences. Delia at the desk was very professional, clear, and kind. The process was well-thought out to eliminate risk from one patient to another. It was quick. And lastly, Leah was SO wonderful. She was knowledgeable and up-to-date and made me feel very comfortable in the clinical setting that requires openness for best outcome. Many thanks to Midwest and the staff here, especially Leah. - Matthew

Nice big, clean reception area to keep everyone safe. The front desk person was very busy but still kept her cool. The nurse was friendly and professional and the doctor was lovely, knowledgeable and sympathetic when delivering the news that I did, in fact, have Covid. Will go back if I’m ever in need again.

I was really sick and did not want to spend hours in the ER. Midwest Express Clinic on Broadway was amazing. They got me roomed, took X-rays, and sent my prescriptions quickly all while being extremely caring and reassuring. The entire staff was knowledgeable and empathetic. I would trust them with the care of my family and friends.

I’ve generally had pretty good experiences at Midwest Express. The last time I went there, I had to go for something sensitive. The medical staff was amazing. They were very compassionate, helpful, and non- judgmental. I saw Michael (a PA or NP- I can’t remember which one) and I believe the MA’s name was Colin. They were both so great!

Midwest clinic is an absolute pleasure! Make sure you make your appointment online prior to coming so that you go to the front of the (short and fast moving) line. Jackson was great as my intake medical assistant but REGINA IS THE BEST Phlebotomist I have ever had. She is caring and precise! Regina is there M-F during the day so if you need your blood drawn go to her!!!

Thank you so much for your kind and thoughtful concerns. This was a first visit and the services definitely exceeded my expectations. I appreciated the time that was spent on answering my questions without rushing through the visit. She is feeling better, not 100% but better.

I took my son for his high school sports physical evaluation to Midwest Express on Broadway. Checked in online which was fairly easy. When we got there, we didn't have to wait for too long before we were seen. The front desk staff was pleasant and friendly. The nurse and PA were very professional, nice, efficient and helpful. We got the forms filled out quickly. Everything was done in 45 minutes. Highly recommend this place if you ever need it! $35 for physical evaluation- no insurance coverage. Much better service than Physicians Immediate or CVS!!

I bring my family here all the time when there are sore throats or fevers in our home. The online check in is AMAZING and we are usually in and out during the week. The people are spectacular. So kind and knowledgable. I’m so happy this is close to our house.

I've gone to Midwest Express Clinic 3 times and have had a positive experience each time. All staff are incredibly kind and helpful. The online scheduling to hold a place in line is very convenient. Each time I have been seen at my scheduled time or earlier (ir may be due to going at off-peak times, but is definitely worth mentioning!) Thank you Midwest Express for everything.

As always my experience here was exceptional! From the checkin all the way through my visit. Everyone listened, were extremely informative and made me feel as comfortable as a visit to the doctor can be. I have a walk in clinic around the corner from my home and I will always pay the extra $$ to get here!!

Went in for TB skin test for employment and it was $60. They didn't make me wait behind everyone else. They had any In-N-Out in 15 minutes. Good expirience.

This place is great. Everyone is super friendly and professional and Carolyn, who treated me could not have been nicer nor more caring. I prefer going here than my regular doctor! A very pleasant experience. Luck to have to near me!

This place is absolutely great! I highly recommend “reserving your spot in line” on their website. Click “Check In” on this location and then essentially makes you a reservation which helps you bypass the wait (if there is one). Everyone is so nice and helpful, and really make you feel comfortable. Highly recommend! I’ve been twice now and will continue to come back.

Really friendly and competent staff from check in to nurses! Super comprehensive for an urgent care and really listened to my concerns and cared about my well-being. I’ve been here several times and will continue to go back for COVID testing and medical concerns!!

Midwest Express Clinic have Ultra care Healthcare workers. Also the clinic was absolutely clean and sanitize. The Nurse Provider is definitely is exceptional and explained everything to me. Thank you! Great team work.

I came here because they were close to where I live and I needed to COVID test asap. I was able to make the appt for the same day, which I really appreciated. I did have to wait a bit but the staff was super nice. When I finally saw the physician, she was so kind and genuinely cared about me. She gave me a mini overall evaluation and talked to me about overall health and some depression symptoms I was having. She recommended some additional help so that I could address and get better. I really liked it here I might even change my phone primarily doctor to here.

The staff went above and beyond and was extremely helpful. She explained the entire procedure and made me feel comfortable. I even accidentally left my wedding ring in the room and they ran after me outside to return it. This was the best experience I've ever had at a care facility

I was inexplicably denied a COVID Test after I walked in because “They don’t do COVID tests after 2 PM.” No further explanation was given. I had a friend call not an hour later and she was told to come in and take the test but at the desk they tried to turn her away too until she explained she had just called. Really interested in the real reason two black women were denied service.

I enjoyed my experience the wait was long It was my fault I should have made a reservation. The nurse was kind. I weighed myself on the scale which was good. I was 174 i am eating a lot now. The doctor was nice. I did a blood sample man they took a lot glad its done.

Nice clinic. Super efficient and friendly staff. Their waiting room is roomy and they offer coffee. I would definitely come back here if I needed to.

They were so helpful when I was having a medical emergency. My own doctor really let me down and they stepped up and gave me the care I needed. Will be returning as a regular patient from now on.

I've been here several times now to get tested for covid and every experience I've had at this clinic has been great. The staff is kind and attentive. They ask questions, offer guidance, and make me feel like an actual patient. Thanks!

Was able to reserve my time first thing in the morning for an early appointment. Quiet, clean and welcoming lobby. Friendly front desk. Helpful PA and medical staff. Swift response to test results and getting prescriptions. Nice to have such a frictionless experience end to end. Thank you!

Great service. I went in for a COVID-19 test and they were very professional and caring. It felt like I was among family. They address my concerns and superseded their customer service by offering me an influenza test and walked me through setting up my profile and giving me a copy of my results.

The wait was great considering it was the end of the day on a weekend. The receptionist was very nice and communicated very clearly. While I enjoyed and had a wonderful experience with the nurse who took my vitals. The doctor was condescending and sub-par. She didn’t do a full check of what she was supposed to. She minimized my issue and asked me if I knew what was going on even after I told her I did. She patronized me about setting up an appointment for something without knowing my circumstances and proceeded to send my prescription to the wrong location after being given the proper address. I would like to feel like I’m taken seriously and not demeaned based on the issues that she feels is or is not serious. Felt a bit prejudiced… (Nurse and desk staff were Hispanic, doctor was white)

Fast, friendly and caring! Only waited 5 minutes. Nurse practitioner was very knowledgeable. I would definitely go there again and I would recommend them to anyone. The staff was wonderful too.

Set up my appointment was really easy and fast. Due this hard times waiting period was expected and at the same time was super fast. All the staff was friendly specifically one nurse that I can't remember her name talk to my son in Spanish to call him down during his test. Thank you for all the work you guys do!!

I’ve been coming here for 10+ years for urgent care. I’ve had various Doctors and staff, but everyone I’ve interacted with has always been super nice, patient and friendly. My daughter is a difficult patient, but she hasn’t phased them yet. The quality of care/diagnosis has been great, and on top of that the wait is usually minimal. Love this place.

I have been to Midwest express clinic twice in the last month! They have always been so kind and helpful and took time to hear exactly what my situation was. The medicine I was prescribed when I went in with a virus that knocked me off my feet literally had me feeling better the next day! Will definitely stop by Midwest express anytime I need!

I was greeted when I entered the facility, which was clean and attractive. The intake form was brief but comprehensive. I was brought in for a Covid test quickly. The tester was friendly and efficient. The whole experience couldn’t have gone more smoothly.

Everyone from the front desk person, to the nurses /technicians and doctors, is so friendly! The lobby is nice and big and spread out so you're not sitting on top of one another while waiting. Definitely my preferred urgent care!

I had quick, efficient and friendly service by everyone with whom I interacted. The doctor was fabulous! She was professional, polite and funny which I needed. I have a great internist, but was too tired to make the trek to his office, so I went to MEC and was so glad I did. I was mildly concussed and this doctor found the bump. Great experience and I won’t ride any more bulls in Dallas.

The nurse and the Dr Zelek were absolutely amazing. So nice and they listened to everything. They made a stressful event manageable and gave me great service and excellent care. If you need urgent help, you will always get excellent help here!

It was very fast but thorough. The doctor I saw was very friendly and knew what she was doing. There was absolutely nothing negative about this visit. Before I drove here I had gone to another immediate care but the wait line there was an hour and a half. Here, I was seen in under 10 minutes. Will definitely return.

I went to 2 urgent care facilities back to back. This place not only took more insurances, but it also had way less wait time, and had a chill comfortable waiting room. I hope I wasn’t just lucky, but my experience was great! The medical provider was efficient but relaxed (not rushed). She answered all of my questions very clearly

This location has never disappointed us. Very minimum wait time, friendly staff and super knowledgeable nurse practitioners who care about their patients. My kids have always been treated so well here!! They even talk the child through the process and make them feel comfortable. This review written by a Mom who never ever writes reviews because I’m so busy but thought it was very important to help others out when needing quick and professional medical help.