GameStop image

GameStop

Electronics store Cell phone store Video game store Game store Collectibles store Computer accessories store Trading card store

Chain retailer offering new & used video games, plus consoles, controllers & related gear. People often mention game,


Address

7945 S Cicero Ave, Chicago, IL 60652

Website

www.gamestop.com

Contact

(773) 284-5599

Price rating

$$ $$

Rating on Google Maps

4.20 (305 reviews)

Open on Google Maps

Working Hours

  • Tuesday: 12 to 8 PM
  • Wednesday: 12 to 8 PM
  • Thursday: 12 to 8 PM
  • Friday: 11 AM to 9 PM
  • Saturday: 11 AM to 9 PM
  • Sunday: 11 AM to 8 PM
  • Monday: (Memorial Day), 12 to 8 PM, Hours might differ

Featured Reviews


Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Eddy Z. 1 year ago on Google • 206 reviews
    Haven't been to GameStop in for ever, I see why now. I'm going to buy online from now on.

  • 5/5 Luisa 6 years ago on Google
    Not sure who is making these stories up. I have been in this store a few times a month with family members with disabilities and we have been treated with so much respect, asking with a lot of consideration with my siblings, what he wanted especially an employee named Ashley she is an amazing employee for Game Stop. So please stop posting these rediculous accusations.
    3 people found this review helpful 👍

  • 5/5 Jennifer M. 7 years ago on Google • 119 reviews
    Was helpful and accommodating when trying to purchase difficult to find items at xmas. There was an issue with our credit card and the woman didnt act annoyed at all even though I do believe we were holding up the line. She was in fact very friendly!

  • 2/5 Joy 3 years ago on Google
    I called to ask a question about the Funko Pop Vinyl figures and the guy who answered the phone was very rude to me and really didn't seem like he wanted to be there dealing with customers! Don't recommend you go here.
    1 person found this review helpful 👍

  • 2/5 Kenrick V. 8 years ago on Google
    They tried to sell my an opened used game with smudges, scratches, and fingerprints. Told me it was store policy even tho I bought a new game and they didn't even use store policy by showing me the disc or informing me as well as reselling the opening with tape. I was unhappy about it so make sure you follow procedures so others won't be either!
    1 person found this review helpful 👍

  • 1/5 Chicago 8 months ago on Google • 57 reviews
    I came in today, October 4 1:50pm purchased two games and two pop collectibles. I came home to play the games but I couldn’t the sales person Giallo Gave me two of the same games one with no CD game inside and one with the game both similar covers so I had to go all the way back. Get my game in a 30 minute drive to get my correct game salesman Diallo did not give me an apology for driving 30 minutes back. His coworker was the one apologizing when he didn’t had to not coming back here Diallo may mess up my day again and I’m not looking forward for that..

  • 1/5 tricat m. 2 years ago on Google • 51 reviews
    Don't preorder here if you want a midnight release. 9/10 times they won't do one, while your friends that reserved at an actually good GS will be playing before you. Better off taking your chances at Pulaski and 51st

  • 5/5 Yolanda S. 1 year ago on Google • 25 reviews
    Customer service was the best I've ever encountered!

  • 5/5 Daniel M. 5 months ago on Google • 5 reviews
    Great spot for gaming needs t shirts and hoodies great customer service too highly recommend

  • 1/5 Joey 4 months ago on Google • 3 reviews
    The staff here was very rude, staff's here makes up their own rules about returning items, One employee was telling me about returning and than the only employee over heard and said something totally different, So idk I was super confused on that whole situation. The last time I was there a another employee was telling me something different about returning items and said if they aren't working here right now than that doesn't apply..

  • 4/5 I'm T. 6 months ago on Google • 3 reviews
    It's good to still have a GameStop in the area even though the Prices can be a *bit* dodgy. The staff on hand the day I went in were helpful and friendly. Doesn't seem as bad as it once was before.

  • 5/5 Willy O. 5 years ago on Google
    The manager Adriana has always so kind and helpful whether it's midnight at the Black Friday or it's a pre-launch for Grand Theft Auto V she would always handle the situation in a correct manner and because of her service I choose to go to this game stop over all GameStops around my area just for the service that they provide I can't save for the other employees due to them switching all the time but I do know that the manager Adriana has always been professional kind and above all else a gamer herself

  • 1/5 Inkgang Media L. 1 year ago on Google
    Closing time for today supposed to been 9pm I called before hand I’m outside knocking on door and employees are just staring at me it’s not a restock time or nothing when I called I let them know I was already enroute

  • 5/5 Dina L. 2 years ago on Google
    Love getting my games and accessories here, the people are chill and I come here every Black Friday they got the best deals for gaming Systems.

  • 5/5 Jeanette S. 2 years ago on Google
    They have a little of everything and the workers are very knowledable. Do rexommend for quick to gaming needs.

  • 1/5 DeJa J. 4 years ago on Google • 1 review
    Yesterday I got a pre owned xbox one for my son.. when I got home and got ready to set up everything for him I opened the box and couldn't believe what I saw in my box.. I videoed my wife and showed her and she was lost for words.. I tested it to see if it was gonna cut on it didnt even cut on...I understand pre owned certified refurbished will have slight wear and tear but the condition of that console I received was unacceptable and is not what my wife's nor my money paid for I will be asking for a full refund and taking my money elsewhere
    7 people found this review helpful 👍

  • 5/5 Amia G. 1 year ago on Google • 2 reviews
    My son’s dad and I have been going to this GameStop lately for cards. -I don’t know their names but the 2 young people that have been helping us definitely add on to the experience with their excellent customer service.


Call (773) 284-5599 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance
  • Service options
    • ✓️ Delivery
    • ✓️ In-store pick-up
    • ✓️ In-store shopping
    • ✓️ Same-day delivery

Trends



Last updated:

Similar Electronics stores nearby

Last updated:
()