1/5 Alexandra G. 6 months ago on Google
Update
12/6/23:
We
received
YET
ANOTHER
bill
in
the
mail
for
the
remaining
amount
after
multiple
assurances
over
the
phone
and
in
person
that
the
issue
would
be
dealt
with
and
we
do
not
owe
anything.
Which
we
don’t,
because
we
received
the
$39
special
from
the
folks
who
visited
our
gym.
I
am
trying
to
figure
out
why
the
full
amount
was
charged
and
billed
to
insurance
in
the
first
place,
if
we
got
a
$39
special
(which
we
were
supposed
to
receive
whether
we
had
insurance
or
not,
thusly
insurance
should
not
have
been
billed),
and
furthermore,
why
the
“remaining
balance”
is
still
on
our
account,
if
we
do
not
owe
anything
(which
again,
we
do
not
because
we
received
the
$39
one
time
special
from
our
gym).
This
is
ridiculous,
as
it
is
almost
a
whole
year
later
and
this
matter
still
has
not
been
resolved.
I
don’t
care
if
their
billing
is
outsourced
to
another
country,
this
needs
to
be
removed
from
our
account,
and
we
need
to
stop
receiving
bills
in
the
mail!
If
“Dr
Gill”
is
so
concerned
about
his
image
and
the
image
of
this
practice,
he
needs
to
take
care
of
this
matter
directly.
We
have
already
called
multiple
times.
Update
9/6/23:
We
just
got
a
bill
in
the
mail
today
asking
for
additional
money.
We
have
not
returned
to
this
business
since
our
original
introductory
visit
in
January
2023
at
a
promotional
price.
According
to
the
response
to
my
review
from
an
employee,
we
were
not
to
be
charged
any
more
money,
but
here
we
are.
My
husband
and
I
went
here
because
two
of
the
employees
were
at
our
gym
and
offered
us
a
discounted
first
visit,
whether
we
had
insurance
or
not.
We
were
strongly
under
the
impression
that
we
would
get
a
chiropractic
adjustment
during
our
visit.
They
weighed
us,
gave
us
an
“assessment”,
pointed
out
our
problem
spots,
and
I
had
an
xray
done
(only
me,
not
my
husband),
but
we
received
no
adjustments
and
were
told
to
come
back
to
have
the
doctor
who
is
normally
there
see
us,
even
though
we
both
said
that
we
had
pain
that
day.
They
also
tried
to
get
us
to
sign
some
sketchy
looking
paperwork
regarding
payments,
even
though
our
payment
for
that
day
was
supposed
to
be
a
set
fee,
insurance
or
not.
We
pushed
back
and
they
waived
the
paperwork.
Additionally,
I
recently
found
out
that,
even
though
we
were
supposed
to
pay
a
set
fee
with
no
insurance
involved,
that
they
charged
our
insurance
almost
$400...
they
basically
double
dipped
on
the
payment.
I’m
trying
to
figure
out
where
that
figure
came
from,
esp
since
my
husband
didn’t
even
receive
a
xray
and
because
neither
of
us
had
an
adjustment.
I’ve
been
going
to
chiropractors
my
whole
life
and
have
never
had
an
x
ray.
The
doctor
was
simply
able
to
adjust
me
and
help
with
my
pain,
on
the
spot.
I’m
glad
some
have
had
good
experiences
here,
but
it
seems
overall
sketchy.
