Tropi-Quatics Pet Center image

Tropi-Quatics Pet Center

Pet store Tropical fish store Bait shop

👍👍 Wonderful staff and some unique stuff. The owner has a good background in Pond stuffs and was very polite and resourceful in helping me sort out Pond related greviences . Apart from regular stock of both freshwater and saltwater fishes, having decent stock of other pet resources like feeder mice and... People often mention fish, selection, staff, store, great, tank, service, helpful, good, knowledgeable,


Address

337 S Main St, Lombard, IL 60148

Website

www.tropiquaticpetcenter.com

Contact

(630) 953-2696

Rating on Google Maps

4.40 (589 reviews)

Open on Google Maps

Working Hours

  • Monday: 11 AM to 8 PM
  • Tuesday: 11 AM to 8 PM
  • Wednesday: 11 AM to 8 PM
  • Thursday: 11 AM to 8 PM
  • Friday: 11 AM to 8 PM
  • Saturday: 10:30 AM to 5 PM
  • Sunday: 10:30 AM to 5 PM

Featured Reviews


Frequently mentioned in reviews: fish (67) selection (22) staff (21) store (20) great (19) tank (18) service (13) helpful (13) good (12) knowledgeable (11)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 5/5 Dan M. 2 years ago on Google
    First time visiting. Staff was friendly, knowledgeable and readily available to help. Unique selection of fish. Looks like they got new tanks for the freshwater plant displays. If you're looking for something specific, they will let you know if it's available or when it's coming in. Would definitely recommend checking it out. They also sell used tanks which I haven't seen at any other pet store.
    3 people found this review helpful 👍

  • 5/5 Arun H. 2 years ago on Google
    Wonderful staff and some unique stuff. The owner has a good background in Pond stuffs and was very polite and resourceful in helping me sort out Pond related greviences . Apart from regular stock of both freshwater and saltwater fishes, having decent stock of other pet resources like feeder mice and rats, hamster/ gerbil/rabbit feeds bearded dragon supplies adds to the profound importance of this shop closer to the Northwest Suburbs . I am already sold . The owner has international contacts to source the exotic carts like Showa, Kohaku, Ogons etc.
    3 people found this review helpful 👍

  • 1/5 Sharon V. 3 years ago on Google
    Every time I go Associates never approached me never speak never say anything I have to ask for help and service I don't know what it is it seems to be my race something needs to be done I like the place and I like the fishes but I don't like the customer service they don't give. 1
    2 people found this review helpful 👍

  • 1/5 Kat 1 year ago on Google
    The lack of customer service these days just amazes me. I came on 2/25/23, buying 2 fish the same day, and by 2/27/23 one of my fish died. I had to wait 2/28 to call because they were closed. I was advised by the manager to bring a water sample and the fish so they could test my water levels. Now mind you I have had my fish tanks for five years so this is not a new hobby for me. I do weekly water changes and level checks. She tells me that my nitrate level was extremely high, but I showed her pictures from my test kit that showed the levels were great. I got told sorry that automatically voids the warranty & that is the risk with these types of fish…. and now I’m out $50. I just find it funny how all my other fish are fine, including the other one that I bought the same day . I have probably spent close to $250 here in the last month and a half on new fishes. Needless to say, I will never be coming back to this place.
    2 people found this review helpful 👍

  • 5/5 Pierre B. 1 year ago on Google
    This place is a treasure! The employees are the best. They are always so kind and patient when I go there with my sons. By far the best pest store!
    1 person found this review helpful 👍

  • 1/5 Cesar P. 3 years ago on Google
    People walking around without masks in a confined space. I was trying to get about 30 mixed platies at about $2.99 each and a perhaps a couple of the albino corydoras - but it was too risky/uncomfortable to stay. If businesses want to cater to mask deniers, that's fine, but they scare away people like me. I am buying the fish online, even with shipping, is about the same as in the store. Why support local businesses if they don't care about the welfare of their patrons?
    1 person found this review helpful 👍

  • 1/5 Letter4Elise 3 years ago on Google
    Nice selection of fish, but the staff doesn't even bother to greet you. Could be of my race, but I really hope not. Wish the staff was friendlier and more helpful. Always feel unwanted there.
    1 person found this review helpful 👍

  • 4/5 Chloe A. 10 months ago on Google
    “It was nice seeing all the different types of fish. They are a bit overpriced but I guess if you’re looking for certain ones it’s worth it! They have a large variety of fish. If you’re in the area or looking to get fish this is a great place to go if you don’t mind spending a bit more.” -Chloe
    1 person found this review helpful 👍

  • 5/5 Chris T. 2 years ago on Google
    A great aquatic pets shop with a good selection of both saltwater and freshwater fish, corals, and invertebrates. Prices are reasonable and service is quick and friendly. A great place all around.
    1 person found this review helpful 👍

  • 1/5 EGR _. 1 year ago on Google
    Not a lot of things baffle me in today’s society but the service I received from the young lady working at this store on 12/5/22 left me beyond confused. She literally let this store miss out on a $200 sale over misinformation told by my girlfriend. I have a 160 gallon fish tank (installed in my wall) and 55 gallon in my bedroom. I was told no to purchasing 3 (sun) catfish?! She expressed concerns of me not having the “proper sized” tank for the fish while naming fish that I might be interested in. I just listened in utter disbelief and respectful declined the offers. My family has purchased a lot of expensive fish from this store but unfortunately this will be our last visit to this location. The guest service from the rep was insulting and ridiculous.
    1 person found this review helpful 👍

  • 5/5 Josh J. 1 year ago on Google
    Best local fish store period. Incredibly knowledgeable and friendly staff. Selection of livestock is insane. Make sure to ask about the membership

  • 4/5 Dave Y. 1 year ago on Google
    Store has decent variety of fish but tank upkeep could use some work. Employees are young but have good knowledge of aquatics.

  • 5/5 Emad M. 1 year ago on Google
    A really fun fish store to visit in the Lombard area! Huge selection of fish (cichlids/marine) and supplies. Josh was exceptionally helpful. He gave me great advice and took the time to help me. The staff are very knowledgeable and you can tell they want to share their passion for reef keeping and tropical fish. Looking forward to visiting again.

  • 5/5 Julianna C. 1 year ago on Google
    I am so impressed with this place. All of the animals look very healthy and all the tanks are very well tended to. I came here just to get crickets for my gecko and spent a decent amount of time just looking at their wonderful fish selection. As for the crickets, they were very cheap and looked very healthy. It was about $2.30 for two dozen large crickets and they definitely gave me extra. They look like a different species of cricket than I usually get, but that was totally fine. I noticed that they chirp and sing a lot more than the ones that I get elsewhere. 5 stars, will go again!

  • 5/5 Carlitos 2 years ago on Google
    Always love going to my local Pet store. Get all crickets for my reptiles from them, my minnows when i fish. Just started a New Saltwater Fish tank and bought all my fish here. Prefer to give my money to a local pet shop than a big retailer. Staff is always friendly and knowledgeable.

  • 5/5 Brenda H. 1 year ago on Google
    Its a cheap store great fish great deal it has fish that are not dead like Petco or pet smart there fish dies in 1 day my lasted 1 year great deal thanks to this shop

  • 5/5 Kurtis N. 2 years ago on Google
    Very clean and healthy fish for a great price, also very knowledgeable staff. One of the best tropical fish stores in Chicagoland hands down.

  • 5/5 Genny Z. 2 years ago on Google
    A ton of freshwater fish, lots of saltwater fish, good selection of plants, and a stingray

  • 5/5 Makis M. 2 years ago on Google
    The Team is great, and offering great quality products. Do not expect to see corporate fancy standards, but you will definitely like the service, the offer variety, and the quality offered. Very well organized. Good job... I was there for the first time and have found everything what I'm looking for. I'll definitely visit you again.

  • 2/5 Justin S. 3 years ago on Google
    I had to wait for 10 minutes just to get some minnows

  • 5/5 Justyna J. 3 years ago on Google
    Vey good customer service

  • 4/5 Linda W. 3 years ago on Google
    Friendly neighborhood pet store!

  • 5/5 Tom �. 1 year ago on Google
    Was able to get a great deal on a new Marineland 125 Gallon Tank + Stand + Glass Tops! Great communication & customer service! Thank you, Dennis!

  • 5/5 Dana W. 3 years ago on Google
    I've been going here on and off since I was a kid. I've never had a bad experience.

  • 5/5 trree 1 year ago on Google
    Beautiful store, awesome animal selection and care. I’ve been going her for at least like 5 years and most of the staff know me by name. We have been gifted multiple things for free here. Honestly, I have probably spent more money here than anywhere else, and that’s saying something, since their prices are so cheap, even for the most quality animals. Ex. One green anole mid like $2-$5, where at petco or pet smart it would cost $7-$20

  • 5/5 Dylan S. 1 year ago on Google
    This place is the best I don’t even know where to start, the selection of fish is just amazing and went in to get some more cichlids for my tank to find out the previous place I had purchased from had not sold me the cichlids I was told I had been sold, the knowledge these guys have is nothing short of just amazing, went in with plans just to get a couple of fish and left with 6, also do not forget to ask about the membership, the way this place is ran and how well kept up I will never shop anywhere else

  • 5/5 Katherine H. 1 year ago on Google
    The staff are so helpful at this store. I'm starting up my first small planted and small community 10 gallon tank. I've researched a lot, used to work a pet store in the pet care department, but I'm so nervous since it's my first larger tank. The guys there have talked me through which plants are good for beginners, what to watch out for when planting them, and have set me up with starter fish as I get the tank established.

  • 5/5 Carol K. 1 year ago on Google
    It maybe a small business but they do a great job getting whatever you need. I have been going here now for 20 years. The staff is good solid workers who care about their job as well as the fish.

  • 4/5 William B. 1 year ago on Google
    Nice fish store with a little bit of stuff for reptiles. The pricing was fair. I picked up some terrarium plants and wood. Aquarium plant and fish selection was very diverse.

  • 5/5 john M. 1 year ago on Google
    I am from Wisconsin and just stopped in to see there cichlids selection was amazing got 10 and am definitely coming back the colors are very vibrant and cheep for the price

  • 1/5 Julie M. 11 months ago on Google
    MITE ALERT!!!! DO NOT PURCHASE LIVE RODENTS HERE!!! Went in with my own critter totes.put in my own bedding. The employee put in cedar & pine bedding on top of mine as we all know this can harm are snakes. She told me she did it because of mites? Told her I didn't want it like that that's why I used my own bedding Why would they be selling rodents with mites? Anyway, went home was preparing to feed my snakes and all the live rats & mice were ABSOLUTELY!! Crawling with MITES!! No joke the totes were practically crawling away. Most of my collection eats frozen thawed but, I do have my stubborn ones that only take live. That's why I support local but guess what, not anymore. I called to let them know about my discusting findings. And the young lady said "I told you" WHAT! You told me?! Absolutely horrible! Treated me with the absolute most disrespect! Us snake collectors & breeders understand fully how damaging a MITE infestation can be these rodents were the epitome of infested! Never witnessed anything like it in all my years in the hobby. And to Reiterate again on the disrespect I received from the young lady on the phone was absolutely horrible i will never spend one red cent in this place again. MITE ALERT !

  • 5/5 SHADYA F. 1 year ago on Google
    This place is a Hidden Gem. Welcoming and knowledgeable staff. We almost gave up on trying Salt water Fish, But Josh's knowledge and down to earth explanations has encouraged us to try! Support local Small businesses.

  • 1/5 Robert 10 months ago on Google
    Business owner is negligent and in employees are just as bad, terrible service that has you waiting for 30 minutes just to get a dozen ghost shrimp and be careful using cash as you will be told you can't get change back in return. Also just found out some new info about their water for those who have aquatic tanks, DO NOT USE THEIR WATER when putting any new aquatic life in your tanks.

  • 5/5 Matt K. 9 months ago on Google
    Here a few weeks ago, customer service is amazing, staff is very knowledgeable and was able to help me with stocking my 10 gallon a little better with fish and snails to accommodate my needs. Beautiful healthy little critters that are now thriving with their new tank mates. (A+++ because some stores have no clue about community compatability) Was very happy with everything, well kept store and huge selection with everything well organized and labeled. I will be back, 10 gallon is at capacity but once I spare more room for a larger tank I promise this store will be my place for everything!

  • 5/5 Zach S. 8 months ago on Google
    Love this place. Selection, quality, affordability. It is the “unicorn” of pet stores. Friendly staff too. Aquarium adventure is so terrible. They mark up prices before a sale lol. Rude to customers, fish in poor health…. Don’t go there.

  • 5/5 Natalie R. 8 months ago on Google
    I have been an avid aquarist for over 25 years. This is truly the only place I'll purchase fish outside of an aquatics fish swap. They sell quality, healthy fish. They take care of their tanks and animals and respect their product. Purchasing from Aquarium Adventure wiped out a 15+ year tank I had from ich. Trop-Aquatics supporter for life. Every staff member also knows what they're doing and are also aquarists!

  • 1/5 Tara K. 5 months ago on Google
    Good variety of fish. Tanks are very dirty. Skip this place.

  • 4/5 Madelyn K. 3 years ago on Google
    It's a nice place. The workers are very kind and helpful. And you should see all the fish they have! Such a variety! You could be there several minutes just seeing them all.

  • 5/5 Jose P. 3 years ago on Google
    Great selection and customer service

  • 3/5 Arturo Ruiz J. 3 years ago on Google
    The place cool. They used to have a larger selection of corals and marine fish.

  • 5/5 Daniel W. 3 years ago on Google
    That hat a fish I was looking for long time

  • 5/5 Mike B. 3 years ago on Google
    The staff at Tropi-Quatics are knowledgeable and helpful.

  • 4/5 David O. 3 years ago on Google
    Great place , love it

  • 4/5 philip s. 3 years ago on Google
    Nice little local pet shop. Nice employees also.

  • 5/5 Jon P. 3 years ago on Google
    Great customer service and owner is great to work with

  • 5/5 chris h. 3 years ago on Google
    Very helpful and extremely knowledgeable

  • 5/5 Government S. 3 years ago on Google
    Highly recommended!

  • 5/5 Jorge T. 3 years ago on Google
    Very good place the head manager Mike is super helpful he explains everything to you I really appreciate his help and advice

  • 5/5 jim r. 3 years ago on Google
    Staff is friendly, nice selection of fresh water and salt water fish at very fair prices. Best looking African Tropheus fish I have ever seen.

  • 2/5 Charlie F. 3 years ago on Google
    They have a nice selection of fish, but only if you come on a good day. I got 2 scissortails from here and have had them for almost 2 years. The employees are nice, but the manager is very rude. If you need proof, read his responses to other reviews. Manager, you need to step up your game.

  • 5/5 gilbert p. 5 years ago on Google
    Awesome prices and great selection of livestock and plants.

  • 5/5 David P. 3 years ago on Google
    I just bought 5 different shrimp. When I got home I was surprised to find two shrimp fry that came along. I was pretty happy about that. It’s a nice place to get fish supplies for both freshwater/saltwater fish.

  • 5/5 Martyna H. 3 years ago on Google
    They have an amazing selection of fish! We’ve gone to many pet stores and none of them even had half the types of fish we saw today. Prices seem competitive with other stores and the employees are very helpful. Excited to buy fish from them once we set up our tank!

  • 5/5 Danielle 3 years ago on Google
    I was recommended this place by some shoppers and employees at Petco. The staff was sooo friendly and knowledgeable. Without hesitation, a worker helped me pick out a variety of plants for my betta fish tank. Thank you! My tank looks great and he loves hanging out in his new plant.

  • 5/5 Sam C. 3 years ago on Google
    Place looks real run down, but they always have what I need and the staff is helpful and friendly.

  • 5/5 Steven G. 3 years ago on Google
    Lots of fish, nice people and doesn't smell too bad.

  • 5/5 Allen C. 3 years ago on Google
    I decided to get back into the hobby recently and was happy to see Tropiquatics still in business (I was last there 6-7 years ago). I learned the store has undergone new ownership since I was last there, and I would say better than ever. I was looking for a very specific set up, and Dennis went above and beyond to help me find the perfect tank for my project. Not only was he very responsive and helpful, but very competitive with pricing. When I went to pick up, staff was very helpful with accessorizing and loading the tank and stand into my vehicle. Good to see an expanded selection of fish and I look forward to visiting again soon. Local Fish stores are becoming harder to come by, let alone good ones. I encourage you to check them out every chance you get.

  • 2/5 Khara U. 3 years ago on Google
    Small, smells not very good, alot not clean good amount of salt water and fresh water fish. Tanks don't seam clean very small inventorie of fish/animal supplies. Go there because it's close. Very high prices for supplies I bought some fish "medicine" and it was 14.99 same exact thing at walmart, same size price 3.99.

  • 5/5 L S. 3 years ago on Google
    The best team around!

  • 1/5 Nicole C. 3 years ago on Google
    I try to go to a small Businesses instead of Petsmart but every time I get crickets it seems as though they don’t give me the right amount I paid for - and they are expensive. New employees do not know how to count? It’s happened several times recently.

  • 5/5 Cassie M. 3 years ago on Google
    Clean store. Friendly staff. Well kept stock.

  • 5/5 Lester M. 3 years ago on Google
    Awesome petshop, great fish selection both fresh and saltwater, knowledgeable, friendly staff, get new fish in weekly, always have a great variety of live food. A+++ PETSHOP

  • 4/5 TJGdev 3 years ago on Google
    The Service was great, nice selection of fish and plants, my Java Fern is growing well, stores not near my area but it was worth the drive, sadly though I bought a Golden Honey Gourami, put him in my quarantine tank (it had 0pm Ammonia, 0pm Nitrite, 0pm Nitrate) but within less then 10 hours I found him dead on the bottom of the tank, more then likely was a sickness that I didnt know he had. Just wondering if there is some kind of return policy on fish ?

  • 5/5 Martin G. 3 years ago on Google
    Two paws up

  • 5/5 Artur R. 3 years ago on Google
    Great pet store, with super friendly staff.

  • 5/5 John D. 3 years ago on Google
    Pretty cool place and my niece found just what she was looking for. Staff was very helpful as well.

  • 5/5 Ken P. 3 years ago on Google
    See

  • 4/5 Benjamin U. 3 years ago on Google
    Love it here, 4x the selection compared to regular national pet stores, specialty breeds and there's always someone to help you when you enter.

  • 5/5 M G. 3 years ago on Google
    Friendly and helpful staff. Great selection of fish.

  • 2/5 David K. 3 years ago on Google
    Way too expensive.

  • 5/5 Matdif 3 years ago on Google
    Tons of fish to choose from.


Call (630) 953-2696 Open on Google Maps

Amenities


  • Payments
    • ✓️ Debit cards
    • ✓️ Credit cards
    • ✓️ NFC mobile payments
  • Accessibility
    • ✓️ Wheelchair accessible entrance
    • ✓️ Wheelchair accessible parking lot
  • Service options
    • ✗ Delivery
    • ✓️ In-store pickup
    • ✓️ In-store shopping
  • From the business
    • ✓️ Small business
    • ✓️ Identifies as women-owned

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