Spent a week through a TUI package holiday in March 2022. Unfortunately the weather wasn't great but the hotel is so big that we still had things to do inside. First of all the hotel itself is immense, relatively modern and well kept. However I'd say the corridors are quite dark. The staff is extremely helpful and friendly for the most part, especially towards our little girl. The fact that it is a few steps away from the beach and has a private beach area was amazing, we really enjoyed this access as part of the hotels. Also the street sellers aren't allowed in the hotels beach area which is nice to relax. Slightly disappointed with the food though. It becomes very repetitive after a few days, especially if you're vegetarian. Meat and fish change daily on the menu but no proper vegetarian options. Hotel could improve on this. They are generous with the bottles of water, soft drink, and wine though. Their spa is very nice inside, a bit dark again, and overpriced but a nice option for a rainy day. We visited the kids club once and wouldn't have left our daughter there. The young girl in charge showed no interest for the kids, they were sat and left there to entertain themselves, that was a shame. The outside space is amazing though with the pools, outside bar, activities like table tennis and pétanque. We would come back!

Nice hotel right by the promenade, they have their own space at the beach too with beach volleyball next to it. Stayed during Covid and the hotel was at around 70% capacity so didn't feel crowded. Food was good, drinks not so much. Staff very nice and attentive. Two large pools, in September the water was warm enough. Some day activities available but unfortunately due to covid no evening shows, just evening live music my the lobby bar (very good by the way). Things to fix: bottom of the swimming pools needs attention, some damaged tiles can give you cuts. Also more attention to detail when cleaning bedrooms (especially bathrooms). Overall a good stay and would come back!

The staff (animators, reception and bar service) is nice and helpful however the hotel itself is very dated, dusty and unremarkable. A lot of things are simply non-functional. The bed linen quality is sub-standard. Renovation is long overdue. The restaurant is also average for the 5 star hotel. The quality of food as well as variety of main dishes is rather poor.

The hotel is massive, well appointed and packed full of amazing staff. The pools are beautiful as are all the public spaces. The food options are varied and tasty and the drinks follow suit. The ability of the staff to speak 3 or 4 languages left me somewhat embarrassed by my lack of ability. All in a fantastic time had by myself and my wife.

Generally worth it. Overall fairly well impressed with the place and echo most of the other positive reviews. Staff speaks multiple languages. The pool is wonderful. Yes, you may struggle to get a good lounger but it is very nice. The food is quite good. They are mostly buffets so popular fresh items may run out, but they will be replaced soon. Take your time and come back for more I did not avail much of the entertainment from the Animation staff but they seemed to try fairly hard to have a good time with guests and keep kids entertained. The spa is nice and half what it would cost anywhere else so judge that for yourself. There's also an indoor pool. A gym. An art room. And some other things I didn't even experience. The beachfront lunch/snack restaurant has a good view. Overall it was very secure. Almost too secure as my friends at another Riu property we're not allowed in my pool. The beach and the promenade are nice and right out the gate from the pool. The Palace is kind of in the middle of much of the promenade between the resorts and the public beach. I did not try the loungers out there but the hotel controls several. The promenade makes for a great run/walk at sunset. A quick "Non" dismisses any hawkers and it's fun to see all the happy locals out in the evening. Tipped the minibar guy on the first day and asked for beer: never ran out of water, coke, or beer. Pool has a swim up bar. This is the one area they struggled to keep up with demand. The pool bar has an in-water side, an on-land side, and serves customers seated around the pool. The good news is everyone gets drinks, but it might take a while as they could use a few more hands during busy times. To anchor on both those two. Drinks are unlimited, be polite about it please. Saw a few rude customers who've clearly had too many, never a rude server. To also echo some of the cons in other reviews, I can understand some people being put off by what is actually good service. This seems contradictory but the staff is good and will remember you, if you are friendly and frequent the same bar, order the same thing, and tip; they will remember you and you may get better repeat service as your stay goes on. I am a reserved person who travelled alone for work so I garnered very little attention of my own. I was put off at first trying to get a dinner table, as you simply have to make your presence known to get one. While the lobby bar is 24 hours, there isnt any real food overnight. I've heard others have requested things but I didn't try. As an American the beds are very firm, too firm for my liking. The App: didn't seem to really work, maybe it's still new? If you need service they (anyone) will happily help you if you call down or ask in person. One of these was, hopefully, the special dinner reservations. It said the Italian was booked for two weeks solid. I'm hoping that was incorrect and asking at the front desk would have helped. I did not try the other restaurants. Only real recommendation to management: The beautiful pool actually has one con and closes at 1800. Sunset is currently after 2200. I'd love to see sunset over the beach from the swim up bar but can't.

Very disappointing, contemplated for ages before deciding to write this review. Had several conversations with management about issues and was assured things would be addressed and the meals would improve, sadly if anything the situation had only got worse! Hotel is full of unruly kids which certainly doesn’t help. Rooms are very spacious but mattresses are hard, towels have seen better days. Rooms aren’t serviced properly. The pool areas and toilets are often very dirty. Cross contamination in the buffet and one doesn’t know if an item is vegetarian or not! Spoken to chef several times for descent vegetarian meals but seems as though he either doesn’t know how to cook for vegetarians or just can’t be bothered. Extremely disappointing to say the least. Had dinner in the Moroccan restaurant and was really looking forward to a Moroccan tagine instead got a tomato soup with noodles and the odd chick pea! Chefs really need retraining in preparing for different dietary requirements. This hotel definitely isn’t a 5 star, more like a 3 star. Given the management every opportunity to make improvements but no sign of this happening any time soon.

Disappointed - At best a 4-star. The location is nice but near a very busy public beach with a promenade. The rooms are nice but there are no toiletries (shampoo or conditioner). There were reported bugs in the bed in one of our rooms and no action was taken. Restaurant - Food was not labeled well and was often very confusing. They do not cater to vegetarians well or understand the meaning. The choice for vegetarians is poor and placed next to non-veg and we often noticed cross-contamination. The chef was rude and did not seem to care. The restaurant manager was the same. They seem to have been in the job too long and there needs to be a need for change. Cutlery was often dirty. Pool bar staff would serve males first and avoid serving a female. The cocktails were often hit and miss.

Staying here was one of the best hotel experiences I've ever had. Beautiful room and amazing service. Staff were friendly and attentive. I loved the pools, the variety of food, the room atmosphere, etc! I stayed with my husband and family for seven days in July 2019. In the near future, I want to come back!

I have stayed at a few different Rui hotels, this one is the worst one we stayed in. The complex is massive, found it difficult to find our room, quite awhile to find our bearings the grounds and the hotel is spotless and looks lovely. Our room was clean comfortable, very pleasant. Was disappointed not to have a bath. Also no optics in room, only soap and shower gel, one cotton bud, and two cotton wool pads. Tea, coffee, milk & water wasn’t replaced only when asked. The staff speak, 2/3 languages. Very polite and helpful. A credit to the hotel. The entertainment team just go around talking not very good at the entertainment program. It’s very poor. but very chatty and helpful. The main restaurant, the breakfast was brilliant lunch and evening meal. Lots of choice very similar every day. Bar, the drinks were very good lots of branded names, Reception was very good.

Fantastic hotel. Very kind staff, beautiful pools and everyone is very helpful. The other hotel guests are relaxed and polite. The hotel offers good food and drinks (especially great wine), and a lot is available all the time. Also great a la carte options. The room is spacious but on arrival it wasn’t very clean, however, the days after it was cleaned thorough and often. The in-door pool is great as well. Apart from the hotel, Marocco is a great country to visit. Would definitely recommend for both an exploring and relaxing holiday!

Came here for wife's and my birthday. Hotel staffed sure our stay went smoothly. Really nice and clean hotel. Definitely 5 stars 🌟. The food was all inclusive 24 hours was great especially with a child. Food and drink was always available. Ilhan Charaf at reception was so helpful and friendly. Assisted us with places to go and things to do. Arranged flowers for wife and was always smiling, giving a great customer service. Would highly recommend this hotel

Perfect service, clean and cosy rooms. But i missed music in a bar and swimming pool area. It was strange situation with drinks too. Never know in which bar they have drink that you want. In one bar it is finished in another no problem to get it. Also needed robes and slippers in a room

This is our first stay at this hotel and experience of Morocco. The positives are the following- +The staff make this place - they go out of their way to make you feel relaxed and looked after . The restaurant staff work incredibly hard to cater for everyone’s needs . +The room was very clean and spacious and the cleaners make sure towels are replaced often etc. +The grounds of the hotel are immaculate and all of the staff work very hard to keep it that way. +The daytime activities are always happening in and outside of the pool. However the negatives are- - If you are looking for a true 5 star hotel this is not for you . Little things let the hotel down such as the condition of the rooms ,which need a spruce up. -Night time entertainment severely lacks . The music is very good however after dinner we often question what we should do. -The beach… the hotel does have its own roped off section on the beach but it is situated between two public sections meaning there is often an overspill onto the private area. Not a massive deal however if you are looking for a relaxing beach experience this isn’t going to cut it. -Walls and floors are thin between the rooms meaning you can hear a lot of movement from other rooms. Unfortunately we had a few nights where the upstairs guests partied until 3am meaning we had disturbed sleep. In fairness, when we complained to the front desk they did send someone to the room to deal with it. All in all we did have a good holiday and made some great memories. Would we come back? Probably not. Are we glad we came? Yes.

Upon arrival at the resort, I was pleasantly surprised by the dedication and hard work of the waitstaff and cleaners. They were not only attentive but also exuded a genuine sense of happiness, which added to the positive atmosphere of the resort. One of the highlights of my stay was the resort's exceptional reception, swimming pools and sunbed facilities. The pools were pristine, and there was an abundance of comfortable sunbeds, making it easy to unwind and enjoy the Moroccan sun. In terms of amenities, the resort offered an impressive selection of alcohol, featuring renowned brands like Grant's whisky and Jack Daniels. However, I must note some areas that left room for improvement. The rooms, though spacious, showed signs of wear and tear, including knocked-about woodwork, poor sliding doors, and outdated bathroom fittings that needed attention. The patio doors had broken handles, and the television, placed on the floor, was small and inconvenient for a room of its size. The air conditioning was passable but not very effective, and the toilet flush button cover was broken. On the dining front, the food, while not bad, left much to be desired. It was often described as boring and repetitive, lacking the quality one might expect from a 5-star hotel. Food items were sometimes unlabeled, creating uncertainty, and there was a concern regarding cross-contamination, as serving spoons were limited, and guests tended to use the same spoon for various items. This could be problematic for those with food allergies. After a few days, the dining experience tended to become monotonous. The resort does offer two al-a-carte restaurants, which provide a nice change of pace. However, during my visit, I found that the food was served cold, and the steak was tough. One of the most frustrating aspects of my stay was the inconsistent functionality of the keycards. On a daily basis, we experienced issues with the keycards not working, and despite various attempts to ensure they were kept separate from phones and other electronic devices, the problem persisted. The reception staff did not seem to acknowledge or apologize for the inconvenience of having to walk back and forth from the room to reception to resolve this issue. Furthermore, when it came to entertainment options, there was a lack of activities for teenage kids. With only two table tennis tables and football keepy ups available, there was a limited range of options to keep them engaged. With its geographical position relative to the Canary Islands, I found myself questioning how the Riu Tikida Palace Agadir can compete with them. It appears that this resort is primarily geared toward Muslim or Central Moroccans seeking a beach holiday, enjoying halal food, visiting local mosques, and experiencing the freedom for women to wear their hijabs and walk around safely. While this aspect may be appealing to some, it may not align with the expectations of all travelers. Furthermore, the access to the beach proved to be a challenging and uncomfortable experience. The persistent hawking and propositions from local vendors offering various goods and services, such as hair braiding, camel rides, jetski rentals, and more, made it difficult to enjoy a peaceful walk or even a browse in nearby shops. The constant pressure to buy something, even if you had no interest, made it intimidating and uncomfortable for my wife and daughter, and they did not feel safe going for a walk around the hotel area. Even when attempting to relax on the sunbeds near the boundary of the hotel's roped-off section of the beach, salespeople would aggressively try to make a sale. This constant intrusion into personal space was an unwelcome aspect of the overall experience, and guests found themselves frequently walking on camel dung, which added to the discomfort. The overall impression was more in line with a 3.5-star hotel, and it appeared that the resort may be cutting back on certain aspects.

I'm giving this hotel a 4 due to the other guests here, not the hotel itself. The staff here are lovely, polite, and friendly. I made a lovely lil friend on reception at night, Mohamed. All the managers were really nice, and made my partners birthday special, with a lovely dressed table in the dining room with petals, champagne & a lovely happy birthday sang by all the staff, flowers and cake and a card were also sent to our room. The bar staff were less friendly, but i think because they were more interested in getting tips from the French people, they seemed to serve them before us, and at times, we were even ignored. We prefer to tip at the end of our stay, rather than tip everyone as we go along. But they never gave us the opportunity. And there is a special little resident tortoise 🐢 who walks around by the pool. The hotel is beautiful, and the grounds are very well maintained and pretty to look at. Rooms are spacious, the bed is comfy, & the housekeepers keep the rooms clean and presentable. The only downfall would be no room service, & no alcohol in the minibars, considering it's a 5-star hotel. Another issue was throughout our whole week of staying here, we never had access to an iron, so we walked around with creased clothes. The other guests are what made our stay a bit unpleasant. The majority of them were French & old. I usually like the French people, but here they were rude & and judgemental. Never received a single smile or good morning from any of them. They spoke to staff in an arrogant manner & spoke about us in French, thinking we couldn't understand. Apparently, we have visited in a golfing season, that's why they're all here. Would definitely return, but not at this time of the year. Felt like I was in a retirement home with a bunch of miserable rude, unhappy people. Overall had a lovely winter vacation, I think in peak season this would be a great place to stay.

The food quality is miserable. We were a group of 20 and half of us had food intoxication. The taste is bad, the choices are poor and not various. For the price that we’ve paid I’m very disappointed. Would not come back again here. Lack of animation regarding the fact that it’s a club for families, 12 animators and a part from the show at 9PM and aqua gym at 12PM nothing. Alcohol quality is bad, cocktails too sweet. The rooms are good and the location as well, a part from this it is not a 5 stars in term of quality. 3 stars at most We went to the Riu Tikida in Taghazout and it was 100x better. Hope that you’ll not have the same experience as we did.

Great 5 star hotel. The beach is located nearby. Very good French style cuisine. Decent rooms. Good WiFi. The only minor disadvantage is the light system in the rooms - it’s not the most intuitive system I have seen in my life. Although Agadir is not the best places in Morocco for sightseeing or attractions, the hotel provides everything you need to chill out.

We tried agadir for the first time and we had great week away. This hotel is brilliant the staff are fantastic friendly and helpful. I’ve read some reviews about this hotel that it’s not clean. Everywhere I looked there was constant cleaning. The food variety can be a bit repetitive however that’s all inclusive for you. The drink options were very good at all times of the day. The restaurent staff receive special praise as they were very welcoming friendly and helpful. The rooms were spacious and clean and I never saw a bug in the room or balcony. The beds were comfortable and quiet at night. The pool areas both indoor and outdoor are constantly cleaned throughout the day and the pools are massive. One complaint I do have is sun bed reservation, lots of sun-beds were taken but no one appeared throughout the day. I noticed that some guests have been paying pool staff to put towels for them. Indoor pool was great for general lane swimming however in the afternoons children would come in with floats etc despite it being not allowed. Best time in this area is before 10. The bar staff at the pool were fantastic a special mention at Ishmael who gave us advice on places to see in agadir. We will definitely be back. One of best RIU hotels we’ve stayed at. The beach area was beautiful with amazing views.

I checked in this morning at Hotel Riu Palace Tikida Agadir. At check in, the hotel’s front desk concierge was customer friendly and informed me housekeeping just finished cleaning my room and to go in and get settled. When I arrived to my room there were lots of a small ants crawling on the walls and on the floor throughout the room and outside the hotel room door. After I made several calls to the front desk, someone finally answered and I told them about the ant issue inside and outside the room. In response, the front desk offered to have housekeeping return to the room to clean up again, I accepted. Housekeeping arrived with an attitude, a swifter type mop; and a spray bottle with green liquid in it; housekeeping mopped the bathroom floor and a small section of floor outside the bathroom. Housekeeping even picked up the dirty trash can that still had ants crawling on it and in it and without a second thought sat the trash can on the sink; and laid old dirty towels across the tub, then left without saying anything. I contacted the front desk to tell them what nonsense occurred to include a video and pictures, as a result I was offered to look at another room down the hall. The other room also had a family of ants running around! I opted to stay in my existing room and kill the ants myself. So, this is my day 1 experience, not that pleasant. I am hoping my stay here gets better. By the way, the Main restaurant lunch, snacks and dinner today was cold and too salty. My stay at the Riu Hotel in Dubai last year, was absolutely phenomenal. Super friendly staff and ROOMS EXCEPTIONALLY CLEAN!

Absolutely great hotel, service is great, food is great, location just next to the ocean... outdoor space is fabulous 👌 Highly recommend it 🙂 The staff work extremely hard for us to have a good time, so the biggest thanks to all great people who work at the hotel

Love this place. After 10 days of traveling throughout the country, we decided to stay here two days instead of just overnight so we could just relax and enjoy the water, the pools the food (and drinks) and the service. If this wasn't so far from New Jersey I'd come here every year.

Totally enjoyed my 2 week stay here. The rooms are spacious. Yes the hotel is a little older than some but the bed is huge and lovely linen. I did not spend much time in the room anyway. The pool area was lovely and water warm and clean. I never had a problem getting a sunbed although many selfish people reserve with their towel all day from early morning and only turn up mid afternoon. Maybe this should be controlled more? The staff are welcoming and friendly. Obviously they look for tips but I never felt pressured. The food is of good quality, of course it gets repeated when you stay for 2 weeks. If this is an issue for you maybe all inclusive is not your thing. The public areas have plentiful, comfy sofas everywhere! You can always find somewhere to sit here! My morning coffee was great, I taught Abdul to make me a flat white. In fact all the staff were more than happy to help make my stay as comfortable as they could. I would not hesitate to return although would probably like to see Marrekesh first. Thank you to all the hard working staff for a lovely holiday 😊

Great location. The grounds and poolside are beautifully kept. The rooms were fine but attention to detail was lacking for a 5⭐ hotel. Most staff quite pleasant but cleanliness at meals times definitely needs more attention. Evening entertainment not great.

Rooms stank, offered other room, that stank as well. Broken furniture, broken tiles, old mouldy drinks in optics, didn't try them. Worst of all was lack of toilets near pools. Hence we didn't go in any of the pools. Second rui hotel we had the misfortune to stay at. Will avoid rui at all cost from now

I've rounded the Riu Palace to 4 stars, as the rooms and location were great, food was generally very good, everything was always clean, but the service on some occasions was pretty poor to be honest. Cleanliness: 5 Location: 4 Food: 4 Rooms: 4 Service: 2 (on occasion) *Cleanliness* Our room and all areas were always spotless. The maid put roses in our room, sprinkled petals etc - lovely. Thank you. *Location* Great. Some friendly shops opposite, walkable distance to the main town, on the beach... very good. I should note here we never felt at danger. *Food* Very good, a fair variety. Not an unending variety, but it was fine. I should note that the boiled eggs aren't what you would expect... I cracked a "5 minute egg" and it just collapsed into an uncooked mess all over the table... and the fried eggs are fine if you like the whites to be the uncooked slimy stuff! Lol. Everything else though was cooked to perfection. *Rooms* As noted above, everything was to a good level. On arrival one of the sinks was stuck closed, but that was resolved almost immediately. Very good. *Service* The main buffet restaurant in the evening was good, friendly. The "speciality restaurant" on both occasions was poor and not particularly friendly. Another detractir was one of the bar staff actually asked for a tip from my son when he collected a drink from the bar: we often do tip, but it shouldn't be demanded.

Great 2 week holiday spent here. Staff are fantastic. Hotel kept very clean. Food was very good, with a good mix. Towel of sun beds is the biggest headache. Get up at 6 or you'll miss out. Beach looks great but in August you cannot move for locals. Then you have the hassle of being sold everything from a camel ride to a massage......constantly. Would recommend this for a family holiday! Lots to see, great location and wonderful people

Beautiful hotel and lots of rooms everywhere. Consistent quality, very clean, lots of varied foods although we find it to be common with all inclusive and not a lot of spice/heat in the food, even curries. Moroccan and Asian restaurants were average.

Overall was ok. The entrainment team was a bit cold. The food was good the first two days, then we got tired of it cause it became repetitive. We stayed 5 nights, I wouldn’t go more than 3 nights. The pool was great. My son was disappointed with the beach because it wasn’t private like the one in Cancun.

Rooms are nice, staff was nice but the issue is because its a massive hotel you get less attention to detail like I called up 4 times that our telephone was not working and still nobody came after 4 days, our refurbished was not replaced unless we asked and towels was ripped very disappointed with 5 star hotel. The buffet was amazing but the whole communication on when we first arrived was not great example by the way you can also book other restaurants this is how you do it. Getting a sun bed forgot it unless you want to wake up at 7am and reserve it never have I been to a 5 star and had this issue we could not get a sun bed all taken. Then you have the issue of the towels only one place near the front of the hotel where the towels are which means if you want the beach prepared to walk 10min just for a towel then they close the counter as well during late afternoon which means you will need to take your wet towel to your room and bring it back down next day to get a new one. Would I recommend this hotel HELL NO! WASTE OF MONEY AND NOT A 5 STAR IN MY TRAVELLING EXPERIENCE

More 4 star. Breakfast service staff temperamental, pool cold right now, heated inside pool closed. Beach not appealing, food a let down. Drinks good, support staff fantastic. Reception exceptional. Hotel spacious with a million places to sit!!! Slightly random with the obsession to put seats and sofas all over the place. Bedroom lovely and plenty of space. Bed hard, bathrooms brilliant. Balcony spoilt by the brick wall! So view hindered.

This is by far the worst experience in a 5 star hotel I have ever lived, especially given the room price. 1) In a 3-day weekend, we had to change rooms twice because the rooms had mold and cockroaches coming out of wooden furniture. We had to tape the holes in the wood ourselves to prevent more cockroaches to come out as the hotel was fully booked and the rest of the city did not have alternative housing (peak season). 2) Part of the male staff had a deeply inappropriate behavior, although most of them were the sweetest and most professional on earth. 3) The hotel manager had a poor way of handling the complaint. During our discussion, I had to tell him that he forgot to apologize for this inconvenience and the only element that he suggested was to send an email to the complaints department (which is public information). While I will never come back, I wholeheartedly recommend to avoid this place by all means, unless you want to spend a fortune on a forced training to become an antipest professional / costly anger management session.

An oasis of relax in the heart of Agadir beach area. Staff, services and rooms really reflect a 5 star hospitality. Great cuisine and lovely baby club. Perfect for families. Is not easy for me to give 5 stars, but there was nothing missing from this pleasant experience. We'll be back for sure.

This hotel is 100% a must visit! My partner and I returned home today and we already want to book to go back here. The animation team ( Moncef, Ottman & Hamza especially ) are incredible. They made our holiday, they have a lot of time for guests and create genuine bonds. Their energy and passion for their job is commendable and really lovely to see. The food varies and there is a lot of choice, I would be surprised if you struggle to fill your plate with all the options given. The waiters are excellent and nothing is too much to ask for. We really enjoyed our stay and will be returning.

The hotel is very nice. On a good spot by the beach and promenade, 5 star for the hotel looks and facilities. but food is definitely not a even 3 star much of the same every day. got fed up off the food in the hotel and started to walk down the promenade towards the corniche where there are lot of restaurants to try out..

We are now staying in the hotel. It is a bad hotel with uneducated staff. We chose this hotel because we thought it was fun for the kids. There is no children's pool. Animation really doesn't do anything with the little ones. I See them doing nothing. The food is really always burnt. Yesterday's food is also available tomorrow. Ice cubes in the drink taste strange not made from botle of water. Staff has no idea what 5 star really is. They try their best but there is no manager to send and help them. Room is old and stains in the bath. Balcony is dirty full of stains on the pillows. Cabinet does not open. The a la carte ristorante is ridiculous. We wanted to come 15 minutes later but that was not allowed. We have to cancel the foto shoot. I told them we can Start with the Main course to Eat fast but the dictator Said this are the rules! I've never heard anything so crazy in a 5 star hotel in all my life. Steak medium is so chewy and well done. Lobster is so dry not e-table: The cava is only for an anniversary. I had indicated in the booking that this was. They don't do anything with it no congratulation really nothing. The worst is yet to come, despite the many cats, we saw a Rat walking around and also cockroach. And the last! We made a booking for e 1962 and now I have to pay e 2065 because they have a exchange rate difference? Even if I have to set up 10 lawyers, I don't let myself be swindled by these scams. The general manager is unreachable and leaves his mismanagement to the unskilled staff. This is a nice hotel for tui and for people who never get into 5 stars.

The hotel and staff were so lovely around the place so friendly but out in the surrounding areas are not very nice and some of the people when you go on the beach you will see things you don't expect to see... Otherwise the hotel is brilliant to stay with friendly staff at meal times around the hotel tui rep is ever so lovely she will always advice you what to do and not she will always help you with a smile

Massive hotel . Amazing stay . First time in Morocco and in Agadir. Lovely hotel and lovely Agadir. Hotel is just beach front . Staff were friendly and professional. Everything is immaculate. Want to go back in the future

Worth the price. All inclusive including the bar. Although the drinks quality wasn't amazing, the service was wonderful and the food variety was good. The rooms were nice and the whole decor of the place was so aesthetically pleasing. Not to mention, the location is 10/10

2nd time I’ve been here and I’m already planning to go back a 3rd time next year. Perfect place to go on holiday and relax in the sun. The hotel is amazing as it is. Big lobby, big rooms, always space by the pool, but what makes it is the staff, they are a credit and why this is basically my holiday home, so friendly and polite, they go the extra mile to make the stay perfect. 10/10

We are staying in this resort 7 nights and would like to express my gratitude to all the staff for making our holiday a memorable one especially a big thanks to receptionist Loubna for being so a such professional and prompt in everything it seems she is very familiar with customer care attitude and thanks again for helping us to enjoy our stay,well done. The rooms are so large,clean,fresh and safe ( 2021 and 4054).Restaurant services amazing and the food is plentiful. Entertainment team just brilliant! Bar cocktails are good enough and plenty of choice.Gardens are lovely with lots of beautiful corners to relax in the sun. We would absolutely highly recommend it!

I loved the fact that the hotel is very spacious, beautiful view from our room and nice pools however the room wasnt clean at all, the sheets with stains and the room cards didnt work at all. The food always the same but not bad. The hotel stuff took very good care of French tourists and in our case we gave always the tips to get the same attention as French…..

4 star all inclusive hotel in Agadir. Public areas, garden and pool area clean and well kept. Entertainment in bar often excellent with good local music.The shows put on by the entertainment team were high on energy but often not worth watching. Food plentiful but the pool restaurant was very busy and felt at times like a school canteen. Drinks especially cocktails varied dramatically so not always enjoyable. Rooms need refurbishing and not 4 star standard.Agadir itself is under going a massive regeneration so as soon as you venture outside the hotel bricks, slabs, paving and dust are everywhere. In summary if you a looking for budget Dubai this is probably it. I just hope Morocco doesn’t lose its African identity by striving to be a European resort.

Amazing stay. Reception made quite a bad first impression and weren’t really satisfied at first. The room was ok but had to go to reception to ask for some missing things. We loved the bartenders and the people at the restaurant they were such lovely people- amazing. But the Marrakesh tester ain’t we were quite very disappointed with. Tables were always moving with the food quite hard and some raw. I’d have to say that there weren’t many options in categories like deserts and very much preferred the krystal restaurant. Overall it was quite a good stay and did enjoy our week here in Agadir.

FANTASIC experience from start to finish. The staff are what really made our stay memorable, I cannot stress this enough! The hotel itself was beautiful, our room everyday has been cleaned to the best standards. Food and drinks did not disappoint. I would definitely recommend 100% and I would certainly go back to this hotel! One downside was the walls of the hotel was too thin but I can overlook this as everything else was top knotch. Really can't fault our stay!!!

Rooms were ok nothing special but nice and big. Service was top notch by the waiters. Bar staff and reception was only ok. Location was nice for the beach but otherwise nothing to do there. If you stay at the hotel the whole time you're good.

The boys that run the entertainment (animation) here are the difference between a four, and a five star rating. Every single one of them is not only affable, welcoming and entertaining but extremely good at their job. Amazing entertainers and naturally gifted dancers, any one of them would be at home in a west end show. Further to this they make the daytime activities inclusive, exciting and a must do. The management have this resort running like a military operation and the entertainment guys have turned a great trip into an unforgettable one for me and my partner. Thankyou Riu palace animation team!

4th time here to this wonderful hotel where nothing is a problem, all you have to do is ask if you need something. Plenty of food and choice of cuisine. Staff are all very friendly and helpful. The only let down is checking in on arrival, this does take some time. If you visit I'm sure you will be impressed. Oh and men can wear dress shorts in the restaurant in the evening but not in the restaurant's where you need to book. ENJOY IT ALL.

Good bits..it's a massive hotel with a massive outdoor pool. 2 restaurants to choose from. The staff are amazing every single one of them. It's the staff that makes this hotel great. Bad bits..on the first day I seen a couple of ants In my room but after a few days of cleaning rarely seen them. The food is absolutely bland, there's alot to choose from but everyday becomes repetitive. I choose to eat outside after the 3rd day. Not much for kids to do even tho it has a kids area it was closed most of the time.

Good points: Great Space in front of beach. Service at the restaurant is great but the food is normal not so tasty Very bad things: They have space as private beach but without service, you can’t go to swim and let’s your phone etc! Very slow reception! Room are little old and noisy, you could hear the air conditioner of you neighbour and also their discussion. No real animation and very boring at the evening.

Big and spacious luxury hotel with a very calming atmosphere. Very nice and modern rooms which are cleaned daily. Don't be suprised by little wonky lamp shades, a bit loose wall sockets and shower fixings.. however these are still good standard rooms for Marocco. Beautifully kept grounds and plants. Very nice pool area with a swim up bar and activities throughout the day. Plenty of standard and island beds. Indoor pool and gym facilities. There is SPA in the hotel. Very friendly and professional staff. With a little money tip you will be treated as royalty. Great restaurants and bars with very good food and drink selection. Main bar is open 24h with premium drink selection. Entertainment every evening such as dancing, singing, acrobatics and magic shows. Definitely a place where to return.

A fantastic hotel with great facilities. Amazing pool and food size clean rooms. Very friendly staff. Would have given 5* but the food could have been better. Would definitely stay again. All inclusive drinks were great.

Morocco 5 star so not quite UK 5 star but that to be expected. Cleanliness fantastic. Rooms v good. Staff very friendly. Food good - 7 or 8 out of ten. Mostly buffet with the inherent problems this creates. Included drinks a little limited but adequate (choice of wines was white, rose or red - if not to your liking then tough!) Limited cocktail range poor. We went for r and r with open mind and had a good experience but is much cheaper than some all inclusive so cannot be compared with more expensive choices. Would we go again? First time with TUI so might well do to another location but not as main holiday. It does what it says on the packet very well. No complaints come back feeling good value but would have spent more for higher quality if our main holiday.