Featured Reviews


Frequently mentioned in reviews: room (23) hotel (22) staff (11) good (8) service (7) night (7) nice (6) clean (6)
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  • 1/5 Mona M. 4 years ago on Google
    We have booked it online showed to the hotel and the hotel didn’t have the booking. The staff were very rude and unhelpful. I’ve asked to speak to the manager who was even worse! Don’t ever go there!
    14 people found this review helpful 👍

  • 1/5 Mossa A. 2 years ago on Google
    Hotel is good but the manger and his staff are very bad communication
    4 people found this review helpful 👍

  • 5/5 Ahmed M. 2 years ago on Google
    Very nice hotel and good service. Special recommendation for Mohammed AlKhader was great man of the hotel team.
    3 people found this review helpful 👍

  • 5/5 Salma S. 3 years ago on Google
    I loved it here. I like quiet and cleanness. The pool was nice and it was quiet there so I was able to tan nicely without being disturbed at all. The room was super big with clean sheets, nice bathroom and toilet and even nicer view (it was around 1400 dhs a night and around 1000 dhs in booking). I enjoyed to sit in the balcony late at night to digest the tapas I ate that evening. By the way, if you are fan of tapas, there is a cosy place not too far away from the hotel that serves them. The price was around 25 to 45 dhs for each tapas which is a good deal if you like to request 3 tapas and more. I understand that Tapas are supposedly 1€ to 1.50€ in Spain but in Morocco this is the cheapest place for taps I have ever been in.
    2 people found this review helpful 👍

  • 2/5 anas m. 1 year ago on Google
    The service was horrible... The room and the Jacuzzi were dirty and filled with dirty... There was dirty everywhere. If you are being called a 5star hotel please maintain the reputation on service. Also, this is a tourist destination please have staff that has communication capabilities in English.
    2 people found this review helpful 👍

  • 5/5 maroumka g. 2 years ago on Google
    beautiful hotel with good facilities in a very good location
    1 person found this review helpful 👍

  • 1/5 Dipesh S. 7 months ago on Google
    Booked 2 rooms for family. When booking was asked if any children. Got to hotel room was not ready. Gave us wrong room. Manager and staff are a bunch of idiots, very rude and don’t care. Manger did not see us but spoke to reception manger (that’s what he said he was). Gave us a room on top of a nightclub, very loud music till 2.30am. Changed our room finally wanted to charge us extra daily for changing rooms instead we down graded the room and was not given nothing back or compensated. I have never experienced anything like this. Shower water was not hot and did not go down the drain. Spoke to previous person who stayed in same room few days before us and they had same problems, manager and staff acted like they were unaware of this problem, what a bunch liars. Do not stay here. 5 star don’t mean 5 star they make up stars to get u to book with them. To sort or do anything in this hotel they want extra money. We purchased food outside hotel to bring back and eat and we’re told we can’t bring the food back, (I’ve stayed in many hotels in Agadir this hotel is absolute joke. Overpriced and once booked will put u in a room with noise then when u complain are very rude and not understanding. My sister is pregnant and my nephew is 8 years old and they did not care. Money talks to sort problems in this hotel. Very bad customer service. This hotel and staff have ruined our holiday. Forget to mention both rooms creepy crawly insects running around found a cricket insect in the bedroom. First night drunk people tried to get into my daughters room telling her she was in their room then came knocking saying room service and felt very scared. This is unacceptable from any hotel.
    1 person found this review helpful 👍

  • 5/5 1re S. 2 years ago on Google
    wonderful
    1 person found this review helpful 👍

  • 5/5 Sha Cha (. 1 year ago on Google
    Loved it, great room, amazing staff, would definitely stay here again. Not far from beach, centre about 10 mins in can,
    1 person found this review helpful 👍

  • 1/5 Victor Henrique Naves S. 1 year ago on Google
    The staff do not speak English, the room despite being a good size is not clean, easy to find dirt from other guests, cockroaches that run away when you turn on the light. At dawn someone entered our room while we were sleeping and left the door slamming a terrible fright! You share the breakfast buffet with birds that come in and out after getting food from the buffet. The hotel is not a place for rest, business or families, there is a nightclub inside the hotel that works with music at the highest volume every night! The list is gigantic... In addition the receptionists wanting to charge the amount already paid for the accommodation on booking app Twice in the same day.
    1 person found this review helpful 👍

  • 5/5 Ali K. 1 year ago on Google
    Nice clean and wonderful place to live in Agadir. We booked delux room but they gave us suit with jacuzzi bath. Staff very friendly and helpful. Location amazing no noise from outside at all. Beach only 3 minutes walk. The complete video you can watch on YouTube @ Ali Kassana.
    1 person found this review helpful 👍

  • 5/5 dany blud p. 3 months ago on Google New
    Very nice hotel and suite room Fantastic service at reception from all staff especially abderrahim chouik

  • 5/5 Madame K. 2 years ago on Google
    great place the size of the room good location luxurious and very clean would definitely recommend

  • 1/5 Sumeja S. 7 months ago on Google
    This hotel is not a 5 stars it’s not even a 1 stars. In the corridors there’s a smell of old lever and that smell didn’t disappear even after one week. First night we spend in a room where there was no hot water. The water in the bath did not run through the pipes, so we feelt like we were in titatic. Beside that the safety box didn’t work, that we also had to remind them of. During the first night we didn’t sleep because of so much noise since there’s a club right under the hotel. The music was so loud that even the fridge was dancing. (the next day some other guest had exactly same issues with the room). After complains to booking and the hotel we got a suite which was suppose to be better. Well it WASNT! There was no hygiene and we were not always lucky with getting clean towels every day. Beside that the only thing the staff did in the room was make the bed, they didn’t even once change the sheets🤮 7 days straight we needed to go to the Rezeption daily so they could fix the cards for us to get in the room. The breakfast wasn’t that much to brag about either. Compared to how much this hotel cost you don’t even get 20% of the price. Overall the WORSE HOTEL I’ve been to.

  • 3/5 pacceo 10 months ago on Google
    nice and clean but very noisy from the night club

  • 1/5 Hamza B. 2 years ago on Google
    the service its bad ,quality not good and i didnt like my expericence there

  • 5/5 Majad H. 4 years ago on Google
    Truly 5 star and phenomenal. This really is a fabulous hotel and hands down the best value for money. I plan to return again in the near future.

  • 5/5 Reda N. 2 years ago on Google
    Super luxury and nice

  • 1/5 mohd a. 2 years ago on Google
    Doesn't worth the price

  • 5/5 Lamiaa L. 2 years ago on Google
    everything was great the room the staff and the food I highly recommend it


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