1/5 Dipesh S. 7 months ago on Google
Booked
2
rooms
for
family.
When
booking
was
asked
if
any
children.
Got
to
hotel
room
was
not
ready.
Gave
us
wrong
room.
Manager
and
staff
are
a
bunch
of
idiots,
very
rude
and
don’t
care.
Manger
did
not
see
us
but
spoke
to
reception
manger
(that’s
what
he
said
he
was).
Gave
us
a
room
on
top
of
a
nightclub,
very
loud
music
till
2.30am.
Changed
our
room
finally
wanted
to
charge
us
extra
daily
for
changing
rooms
instead
we
down
graded
the
room
and
was
not
given
nothing
back
or
compensated.
I
have
never
experienced
anything
like
this.
Shower
water
was
not
hot
and
did
not
go
down
the
drain.
Spoke
to
previous
person
who
stayed
in
same
room
few
days
before
us
and
they
had
same
problems,
manager
and
staff
acted
like
they
were
unaware
of
this
problem,
what
a
bunch
liars.
Do
not
stay
here.
5
star
don’t
mean
5
star
they
make
up
stars
to
get
u
to
book
with
them.
To
sort
or
do
anything
in
this
hotel
they
want
extra
money.
We
purchased
food
outside
hotel
to
bring
back
and
eat
and
we’re
told
we
can’t
bring
the
food
back,
(I’ve
stayed
in
many
hotels
in
Agadir
this
hotel
is
absolute
joke.
Overpriced
and
once
booked
will
put
u
in
a
room
with
noise
then
when
u
complain
are
very
rude
and
not
understanding.
My
sister
is
pregnant
and
my
nephew
is
8
years
old
and
they
did
not
care.
Money
talks
to
sort
problems
in
this
hotel.
Very
bad
customer
service.
This
hotel
and
staff
have
ruined
our
holiday.
Forget
to
mention
both
rooms
creepy
crawly
insects
running
around
found
a
cricket
insect
in
the
bedroom.
First
night
drunk
people
tried
to
get
into
my
daughters
room
telling
her
she
was
in
their
room
then
came
knocking
saying
room
service
and
felt
very
scared.
This
is
unacceptable
from
any
hotel.
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