2/5 Mohamed Nacer N. 4 months ago on Google
I
recently
stayed
at
this
hotel
for
the
sixth
time,
and
I
must
say,
it
was
by
far
the
worst
experience
I've
had
here.
The
level
of
cleanliness
in
both
the
shower
and
bedroom
was
absolutely
appalling.
The
filth
and
disgusting
conditions
were
simply
unacceptable.
To
make
matters
worse,
my
partner
actually
got
hurt
near
the
pool
area
due
to
numerous
tiles
being
displaced.
I
immediately
reported
this
dangerous
situation
to
the
hotel
staff,
but
to
my
dismay,
no
one
seemed
to
care.
It's
disheartening
to
see
such
a
lack
of
concern
for
guest
safety.
As
a
repeat
customer,
I
expected
better
from
this
establishment.
It's
clear
that
the
quality
of
service
and
maintenance
has
significantly
declined
since
my
previous
visits.
The
lack
of
attention
to
cleanliness
and
safety
is
simply
unacceptable.
I
strongly
urge
the
hotel
management
to
take
these
issues
seriously
and
address
them
promptly.
Guests
should
not
have
to
endure
such
unsanitary
conditions
or
risk
injury
during
their
stay.
I
hope
that
my
feedback
will
be
taken
into
consideration
and
that
necessary
improvements
will
be
made
to
prevent
future
guests
from
experiencing
similar
disappointments.
Overall,
I
cannot
recommend
this
hotel
based
on
my
recent
experience.
It's
a
shame
to
see
a
place
I
once
enjoyed
deteriorate
to
such
a
disappointing
level.