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Frequently mentioned in reviews: massage (34) experience (17) service (17) time (11) hour (10) owner (10) hammam (9) money (9) husband (9) give (7)
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  • 1/5 Yazz 7 months ago on Google
    Personally I've had much better experiences, firstly I was told to undress and they provided absolutely no costume to wear at all. Not even pants which most places will give. So your expected to be completely naked which is not very comfortable at all. The whole experience felt rushed with no care given and unprofessional. It's not expensive but definitely not somewhere I'd go back to. That said the staff were all very nice people but I definitely feel they could improve on their services to make it a better experience. And as expected when you leave an honest review about your experience the owners reply with a very unprofessional response which is a true reflection of how they handle honest criticism.
    6 people found this review helpful 👍

  • 1/5 Iram! A. 1 year ago on Google
    Paid for an hour massage and masseuse decided to finish half an hour. When I complained she decided to argue, but a clock doesn't lie and she begrudgingly did it for an another 10 minutes. (Which was still less than the hour time)Wouldn’t go back again. The owner was a very rude and hates negative reviews. If you write anything bad instead of addressing the problem he hurls abuse. paid for an hour massage and expect an hour massage it at least 50 minutes.
    5 people found this review helpful 👍

  • 5/5 Kelly I. 2 years ago on Google
    This is a very posh small spa near Royal Atlas hotel. They have hammam, massage and henna amount other things. The hammam was wonderful and my henna is beautiful. The owner is so friendly and has traveled the world. I will return here whenever I'm in Agadir.
    3 people found this review helpful 👍

  • 1/5 Usman N. 10 months ago on Google
    Place wasn't clean, really bad massage, and absolutely rubbish hamam, definitely not recommended, avoid at all cost.
    3 people found this review helpful 👍

  • 1/5 Adam M. 1 year ago on Google
    Terrible experience! Paid for message, after taking me money I was made to wait 35 minutes. When I asked for money back, the girl at front desk was extremely rude and really bad attitude. Never got money back, walked out without message or my money. I honestly don't know how this place got such high ratings. Bad business. I usually don't post any reviews however I feel that I was treated unfairly.
    2 people found this review helpful 👍

  • 1/5 Samah B. 1 year ago on Google
    Wish I was able to give no stars! Worst place ever! Beware and do not give this hammam any business! I spontaneously booked a massage and Hammam for 9pm the lady Imane was happy to take our money and sell us the service. When I returned at 9pm one of the therapists told us that she will have to move my appointment to 10pm, which was an inconvenience but I was still excited for the massage so I agreed and came back at 10pm. I waited until 10:15pm when I asked one of the ladies if they were aware that I was there and she apologised saying they won’t be long. At 10:30pm I was frustrated as they already delayed my appointment to a later time without prior notice. Moreover, they were still running late at 10.30pm and not sticking to the appointment time agreed initially. Therefore, at that point, I decided it was not worth waiting any longer seeing as they wasted 1h30mins of my time! I asked for my refund, which is within my rights since the service agreed was not provided. Their response to my refund request was that no one had access to the tills and they instructed me to return the following day to receive my refund. One must bear in mind that the following day was my last day in Agadir and the last thing I wanted to do is ruin it with more time wasted. The following day my husband returned to get the refund only to find out Imane was unable to refund us the 400dh and offered to give us their overpriced products that I am unable to use due to a skin condition. My husband asked to speak to the owner who was an obnoxious vile man who told my husband he is not available, blamed his staff member for double booking then went on to accuse my husband of being a problem stirrer when they didn’t offer a service to begin with. Then he accused my husband of threatening him and mentioned he will bring the police - he also suggested Imane should give us the money back from her own pocket as it was her fault for double booking. He was so rude over the phone and had no customer service. He told my husband to return later on that day causing us more of a headache and ruining our schedule on our last day in agadir. My husband returned to the hammam in the afternoon where he was greeted with aggressive and defensive confrontation from the owner. The owner blamed our lack of patience (bearing in mind we wasted 1 hour and a half) rather than acknowledging the problem and refunding the money back. First statement he uttered was “You Algerians like to cause problems” assuming my husband is Algerian (due to his North-Eastern Moroccan accent), which, needless to mention, should have no bearing on the problem at hand. He uttered the above statement to trigger a response but unfortunately he didn’t get one. He went on to mention how “Arabs” are the source of problems whilst forgetting he is an Arab himself who is refusing to refund money for a service which was not provided. Overall, a terrible experience with a massage and hammam parlour which only provides the service of increasing stress levels during your holiday. If that’s what you’re after, then feel free to head down and receive a delayed service or even worse, no service with a reluctancy of giving a refund.
    2 people found this review helpful 👍

  • 1/5 samir 1 year ago on Google
    My experience was very poor. My massage was in a tiny room(had to go up a ladder) where you are on your hands and knees. Massage was meant to be 1hr, masseuse left after 35 minutes and I had to call her back and explain. Massage itself was just ok. Very disappointed overall, maybe I was just unlucky as my wife had a good experience.
    2 people found this review helpful 👍

  • 1/5 Mary S. 4 months ago on Google
    3 of us Paid for an hour massage 250 DH EACH they had finished in 30 mins, we mentioned it should be an hour, they then couldn't understand me, they understood when taking my money. Girl left room I look through curtain she was puffing on her vape. Place a joke. Disappointing
    1 person found this review helpful 👍

  • 1/5 Hammad A. 10 months ago on Google
    Absolutely rubbish place, one of the worst customer service, unprofessional and asking for tip before the service even began. Please avoid
    1 person found this review helpful 👍

  • 3/5 Olexa L. 11 months ago on Google
    Booked in for a couples massage. The reception staff and masseurs are lovely. My only concern is that we had to go up a steep ladder to a small room where you could not stand up, maybe about 4ft from floor to ceiling. There was also no massage tables, it was a mat with a face hole on the floor. You couldn’t put your face through it so could not relax properly. This didn’t seem to affect the massage but it would have been nicer on actual massage tables. Paid 500dh for 1 hour massage for 2 people. 250dh each.
    1 person found this review helpful 👍

  • 3/5 Kevin A. 1 year ago on Google
    Dropped wife of for a lower leg waxing. Took way too long time - 40minutes later they still havent finished cause they could not find the cord for the wax heater and the person doing the waxing left for numerous times. So yeah, not that happy with the speed of service. Cant say anything about the other services as we chose the place based on positive reviews but the waxing part is not professional enough. All in all lower leg waxing took 50mins. Slow and more expensive than other places nearby.
    1 person found this review helpful 👍

  • 5/5 Damian M. 1 year ago on Google
    Fantastic massage and service we all felt very welcomed and looked after, would recommend to anyone. Girls are really friendly and professional and the own is a real gentleman and looked after us.
    1 person found this review helpful 👍

  • 5/5 SP4RKZ 1 year ago on Google
    I went for a quick pedicure a few days ago and i had a lovely experience,. Unfortunately a few days earlier I had made the mistake of getting my henna done at the beach and I wasn’t happy with the way the henna had turned out it wasn’t professional at all. The ladies at this spa tried their best to remove my henna stain they went out of their way to get rid of the stain and tried all sorts of scrubs and they did manage to get a good portion of the stain off. All the ladies were very helpful and professional, I was very happy with my pedicure and manicure!
    1 person found this review helpful 👍

  • 1/5 JENNYLETH U. 1 year ago on Google
    Very poor service, the people working here unhappy and it shows how they treat their customers. They are unpleasant and downright rude. To me, it appears that the work they do is a difficult chore they must do. Maybe they are overworked or not given the right compensation. This was my experience, definitely do not recommend this place.

  • 5/5 iiiaziz B. 2 years ago on Google
    Best spa in Agadir, they give the best service, the best massage, very relaxing and the staff there are very helpful and kind. Would recommend 100%!! Samir (the owner) is very nice and friendly!

  • 5/5 Richie B. 2 years ago on Google
    Hi Guys I visited this lovely Soa with my 88 year old Mum!.While I had a VERY reasonable priced 2 hour Hannam Massage,they took care of her,painting her hands and feet after a head,arm and leg massage. . This place is a must for people of ALL ages Go and Enjoy. RICHARD

  • 5/5 mohammad w. 4 years ago on Google
    We had an excellent hammam and massage experience, at a very good price, very clean place with high standards. Girl at reception (hafidha) was really nice and helpful and spoke very good english. Will definitely be going back again for a massage before we leave.🙂

  • 5/5 Roger Van A. 7 months ago on Google
    Pedicure was perfect, Nice cup of thee 🫖 Greet care of my feet 🦶 maybe later a relaxing massage. I would come back every holiday.

  • 5/5 Joe E. 4 years ago on Google
    Must visit experience in Agadir. The staff and the owner are pleasant and put you at ease (even recommending somewhere to eat afterward and securing us a local taxi). The cleansing and massage were top notch and great value. Give your hotel's spa a miss and check Spa Tazarzit out instead.

  • 3/5 S S. 8 months ago on Google
    Hammam for tourists or for people who don't really know what a proper Moroccan hammam is, unfortunately others were closed for the holiday period so decided to come here, I didn't see any dead skin come off whereas previously I am always shocked at how much does come off. The 3 stars are for the lovely ladies that work there, nice for the experience but only given just over half the time promised

  • 5/5 Mustafa H. 6 months ago on Google
    Great massage, Imane took her time and knew exactly what she was doing. I will definitely visit Imane and this spa on my next trip. Highly recommended in Agadir!

  • 5/5 Paweł M. 4 years ago on Google
    We had a great time. Very romantic hammam and long relaxing massage in good price. Place is quite and give privacy. We highly recommend to couples. Thank you so much and see you again!

  • 2/5 Saima C. 1 year ago on Google
    Came with my husband a few days ago and he had a very bad massage experience. The owner has replied to his review lying saying he has never seen us which is untrue - they even shared a joke about having the same name. The massage I received myself was good, but I would not recommend this place based on the dishonesty of the owner.

  • 5/5 Simon A. 1 year ago on Google
    Staff are fantastic and friendly. Hammam was fantastic followed by massage. I will return as was a really relaxing experience.

  • 5/5 Raniyah S. 4 years ago on Google
    What an amazing experience visiting your spar has been. Friendly staff, excellent service and just BEAUTIFUL ❤️. The massage was SOOO relaxing and My very first experience of the 'Hammam' the ladies were very kind, proffesional and made my time there a memory for the keeping and very worth it for the costs involved! Thanks for the extra kind gestures #MorroccanTea

  • 5/5 Ellen B. 1 year ago on Google
    Did some research before deciding to try this place for the hammam and massage. Glad we chose this one. Very pleasant owner and staff. The 'wash' room and the massage room had a relaxed and cosy vibe. Got a proper scrub and wash before the massage. All very satisfying and would go again.

  • 5/5 Aisling D. 1 year ago on Google
    On my first day of holidays I got a Hammam, 1hr massage and a facial all for a great price. I never had a Hammam before and it was amazing and great skin prep for tanning. The massage was very relaxing and the facial was a perfect finish to a pampering session. I came out a new woman 😅Highly recommend.

  • 5/5 Ant C. 1 year ago on Google
    I was completely surprised by the amazing customer service, extremely friendly and polite! The service they offer is incredible and they charged us only £40 for 2 people 45 minute's of intense and relaxed atmosphere, you will come out rejuvenate.

  • 5/5 Lena R. 1 year ago on Google
    First time visiting Agadir had to experience the traditional Hammam massage was such a great feeling after we had had the treatment felt so relaxed and refreshed and we was glowing going back to have another before I go home. 10/10 for making us feel welcome and comfortable loved every minute of it.


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