1/5 Aditya P. 2 years ago on Google
The
worst
hospital
I
have
ever
visited.
I
used
to
have
a
good
opinion
about
multispeciality
hospitals
prior
to
visiting
Shalby
Naroda.
But
this
hospital
sets
the
lowest
standard
of
service
to
patients.
I'll
highlight
some
points.
1.
Only
2
billing
counters
where
long
queue
is
a
norm.
There
are
4
people
working
on
2
desktops
and
for
most
billings
they
have
to
ask
about
clarification
to
someone
before
finalizing/printing.
(That's
the
reason
why
most
people
in
staff
are
always
using
their
mobile)
2.
The
sisters
assisting
doctors
in
OPD
(right
side
from
entrance
on
ground
floor)
outnumbers
the
staff
working
at
lab
(left
side
on
ground
floor).
But
the
requirements
are
opposite.
Lab
staff
can
hardly
sit
on
the
counter
due
to
rush
and
OPD
sisters
have
lots
of
trivia
to
talk
about
while
patients
are
waiting
and
doctor
is
also
free.
3.
There's
grievous
lack
of
coordination
among
staff
which
leads
to
patients
keep
waiting
while
doctor
is
also
waiting
for
the
patient
but
the
files
are
not
reaching
to
him/her
on
time.
4.
Cleanliness
and
infrastructure/amenities
are
good
and
I
have
given
1
star
for
that
only.
Important
Note:
if
you
are
not
well
dressed,
you
may
be
treated
by
the
doctor
in
a
way
as
if
they
are
doing
treatment
for
free.
Doctor
may
even
use
foul
language
during
consultation
if
you
are
beneficiary
of
some
government
scheme
like
PM
JAY,
CGHS
or
MAA.
PS:
Inquire
about
the
availability
and
the
lunch
timing
for
doctors
before
availing
treatment.
As
per
reception,
they
take
lunch
anytime
between
12
to
3
PM.
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