Shalby Multi-Specialty Hospitals, Naroda image

Shalby Multi-Specialty Hospitals, Naroda

Hospital β€’ General hospital β€’ Private hospital β€’ Specialized hospital

One of the Most Reviewed Hospitals in Ahmedabad


Address

Kathwada Rd, New India Colony, Naroda, Ahmedabad, Gujarat 382325, India

Website

www.shalby.org

Contact

+91 79 7123 8889

Rating on Google Maps

4.80 (17.3K reviews)

Open on Google Maps

Working Hours

  • Thursday: Open 24 hours
  • Friday: Open 24 hours
  • Saturday: Open 24 hours
  • Sunday: Open 24 hours
  • Monday: Open 24 hours
  • Tuesday: Open 24 hours
  • Wednesday: Open 24 hours

Featured Reviews


Frequently mentioned in reviews: staff (51) hospital (42) good (37) patient (21) doctors (20) doctor (19) time (18) treatment (18) experience (18) Shalby (15)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Aditya P. 2 years ago on Google
    The worst hospital I have ever visited. I used to have a good opinion about multispeciality hospitals prior to visiting Shalby Naroda. But this hospital sets the lowest standard of service to patients. I'll highlight some points. 1. Only 2 billing counters where long queue is a norm. There are 4 people working on 2 desktops and for most billings they have to ask about clarification to someone before finalizing/printing. (That's the reason why most people in staff are always using their mobile) 2. The sisters assisting doctors in OPD (right side from entrance on ground floor) outnumbers the staff working at lab (left side on ground floor). But the requirements are opposite. Lab staff can hardly sit on the counter due to rush and OPD sisters have lots of trivia to talk about while patients are waiting and doctor is also free. 3. There's grievous lack of coordination among staff which leads to patients keep waiting while doctor is also waiting for the patient but the files are not reaching to him/her on time. 4. Cleanliness and infrastructure/amenities are good and I have given 1 star for that only. Important Note: if you are not well dressed, you may be treated by the doctor in a way as if they are doing treatment for free. Doctor may even use foul language during consultation if you are beneficiary of some government scheme like PM JAY, CGHS or MAA. PS: Inquire about the availability and the lunch timing for doctors before availing treatment. As per reception, they take lunch anytime between 12 to 3 PM.
    36 people found this review helpful πŸ‘

  • 1/5 Kirtan K. 2 months ago on Google β€’ 75 reviews New
    Worst Experience ever, Please do not go here for any small or big medical issues. I lost my aunt here :(. They have changed the way of treatment after we told them that we have Aayushman card. Their main goal is to take money from patient as much as possible. Even they denied once me to give the reports, they told that it is personal data we cannot provide to anyone... which is strange. Even the doctors who are planning to visit the patient are not on time comes 1-2 hours late. There are very rare senior doctors here who can give you correct advice. So i would suggest never ever prefer this hospital.
    1 person found this review helpful πŸ‘

  • 1/5 U V. 11 months ago on Google
    The extremely time consuming hospital ever seen..Far behind from Govt. hospital also.. Staff also responding like free of cost treatment they are providing..after taking appointment i have to wait for 3 hour with whole family..And they continue said same thing doctor is coming doctor is coming. None of the single department is working well.. From OPD - Radiology - doctors everyone is equally making fun of patient here. Worst experience Shalby Hospital !!!!
    14 people found this review helpful πŸ‘

  • 1/5 Somnath P. 6 months ago on Google β€’ 11 reviews
    Not a good treatment from doctors. They tell us to wait 15 min there was no line or queue still they wait us for 1 hours.
    10 people found this review helpful πŸ‘

  • 1/5 Ajay M. 1 year ago on Google
    I am not satisfied with this hospital because the doctor is waiting for the last 2.5 hours for the operation. Orthoplasty Dr. Prateek Kumar. What can he do if the patient is in more problems and the solution when he himself is in trouble. That's why he came to the hospital.. As per my experience I don't think this is ok please. What a good arrangement to make, the hospital has no problem, the patient and his relatives are disturbed
    12 people found this review helpful πŸ‘

  • 1/5 Sadam G. 2 months ago on Google β€’ 31 reviews New
    Washrooms and corridor was very dirty as I went in toilets and found very dirty...even stool was remain there in the toilet seat, housekeeping was not good and also toilets seats found broken and faucet was also not available. But Staff was cooperative and they had provide us the appropriate service. For staff I will give 5 stars.
    3 people found this review helpful πŸ‘

  • 1/5 Rajesh C. 3 months ago on Google β€’ 13 reviews New
    I am waiting 2 hours but Dr. Sir is not coming. Staff is always saying Sir is working in the lab or OPD. But How much are they waiting? I have also experienced here, junior Dr. is to check and solve our problems in respect of Main Dr.
    5 people found this review helpful πŸ‘

  • 5/5 Shivpratap T. 1 month ago on Google β€’ 26 reviews New
    Well trained and well behaved staff. Professional Doctors who are genuinely concerned about patients. I hope they continue the same way. Good place in the area to put your trust into.

  • 5/5 Ankit B. 1 year ago on Google
    Nice Hospital and good staff service. Cashless mediclaim process was smooth.
    6 people found this review helpful πŸ‘

  • 1/5 Mahesh P. 1 year ago on Google
    !CAUTION - GREAT SHALBY! Zero knowledge doctors and money snatching hospital. If they find you have a mediclaim and even you only need some medicine, though they will create an issue which even doesn't exist in you and get you such a shocking explanation (totally wrong and irrelevant) and treat you such that you would get worse by time and will reach you in ICU. That's a beautiful achievement! Great Shalby!!
    5 people found this review helpful πŸ‘

  • 5/5 Patel R. 2 months ago on Google β€’ 20 reviews New
    Got Good treatmentfrom Dr Anil solanki sir.

  • 1/5 Sandeep M. 8 months ago on Google
    You guys cannot resist in market as a competition is very crucial now a days...so much time wasted for simple things or consultation for example i have to return some medicine which I took from Shalby Medical and next week Dr changed my medicine so I do want to return my medicine for these simple things they handover me the 2 page form for refund which in general case in other medicals or hospital medical officer will give you bill in which minus the return medicine and pay you the difference at a time...how can someone think to buy medicines from their medical if they do these types of things...and secondly for simple consultation you have to atleast wait for 1-2 hr which in other hospital took 15-20 minutes...so you must work on your time as well as charges....
    4 people found this review helpful πŸ‘

  • 2/5 Vinay V. 2 years ago on Google
    Here, I personally facing the issue regarding to staff that cannot available at there time and because of this a patient is till waiting to get the service after a staff will come. So, please hire more staff for that particular work here a single staff person doing all work regarding patient. Example:- A blood collection person it take blood also and for getting report he also goes to the 3rd floor so for this a patient waiting for getting another sample collection.
    4 people found this review helpful πŸ‘

  • 1/5 Tushar K. 1 year ago on Google
    I have my own experience, My two relatives who were taken there did not return alive. A friend changed the hospital.
    4 people found this review helpful πŸ‘

  • 4/5 Chaudhari J. 1 year ago on Google
    UGVCL Bhiloda Division organised helth check up camp at bhiloda good service provided by selby selby staff and Dr yagnesh varaiya Thank you all Selby staff
    4 people found this review helpful πŸ‘

  • 1/5 HarshH P. 2 months ago on Google β€’ 11 reviews New
    After waiting 3.5 hrs we got informed that you have to visit our another branch because doctor suggested another doctor who is Specialist and also poor service like you will not get proper answer from the staff You only get excuses every single time. You will not get proper answer and proper guidance even after paying them sufficient amount, i would prefer any other hospital rather than this one, totally disappointing behaviour.
    1 person found this review helpful πŸ‘

  • 5/5 Javiya P. 1 year ago on Google
    Best hospital in Ahmedabad and staff and doctors behaviour is very well ❀️ Or services are best
    3 people found this review helpful πŸ‘

  • 1/5 Avani R. 2 years ago on Google
    I had admitted patient Named Arunaben Rami on 28th Feb 1pm but they get her on 3pm but then after very long request they take in ICU then going for ayushman approval done he angiography on next day still after one day they wait for approval for stant and it is done again next . It's so poor service we had so disappointed for it.very slow procedure taking long time to process.
    3 people found this review helpful πŸ‘

  • 2/5 gurdev s. 2 years ago on Google
    Doctors are very good and do not impress upon giving unnecessary medicines. But pathology lab services are not good. They do not send reports on mails or watsapp. I had called many times for mailing my reports but they ignored and finally I had to visit hospital for taking my blood reports. In this digital time, hospital should not force patients to visit hospital for taking reports. Other hospital labs are providing reports on watsapp and mails. So pathology lab services must be improved. Now again facing the same issue on today Dt 21.03.2022 but unfortunately there is no-one to listen or respond. Patients are spending too much on reports but very poor services by pathology lab.
    3 people found this review helpful πŸ‘

  • 5/5 Shailendra R. 1 year ago on Google
    Shalby naroda is good and the staff and doctors are awesome. I went there for treatment of my father ( cancer) and Mother ( for Diverticulm operation) and the way doctor has done them work, really it's awesome. Best doctor for cancer and end to end treatment and guidance: Thank you Dharmesh Panchal sir, Bhavesh parekh sir, Munjal sir. For surgery of mother: Thank you Nilesh Kharadi sir. Your nature and the way you treated is really awesome. Thank you sir oncr again for your kind nature and treatment.
    2 people found this review helpful πŸ‘

  • 4/5 naimesh g. 1 year ago on Google
    I consulted Dr. Harshil Kansara (Ortho) for hand injury. Diagnosis & Treatment by doctor is exceptionally well and service by admin staff is satisfactory. I suggest to add few more billing counters which would help to patient and patient relatives to minimize inconveniences. Overall experience is too good. I recommend shalby naroda to avail better treatment. πŸ‘πŸ‘
    2 people found this review helpful πŸ‘

  • 5/5 D N. 1 year ago on Google
    Feeling better now after knee replacement, Just crossed few days. hope everything will be fine. It was great experience with Doctors and Nursing staff. All were fully cooperative. Insurance Team is also very cooperative. Hope you all do good in future.
    2 people found this review helpful πŸ‘

  • 2/5 VINEET S. 1 year ago on Google
    Billing is too slow, only one counter is open I was in line at 6th place. It will take around 45 minutes to pay the bill for vaccinations
    2 people found this review helpful πŸ‘

  • 5/5 Ranjeet c. 10 months ago on Google
    The hospital boasts a commendable staff and a team of excellent doctors. It upholds high standards of cleanliness, ensuring a hygienic environment for patients and visitors.
    1 person found this review helpful πŸ‘

  • 2/5 Paresh P. 1 year ago on Google
    Hospital Services are good but billing Counter very slow and long que, This is issue is on daily basis
    1 person found this review helpful πŸ‘

  • 3/5 jaydip r. 2 years ago on Google
    Hello, we had admitted our patient arond 1 pm but they can take her after one and half hour for ECG then after many requsting management transfer the patient to ICU still its two days go but not procedure for angiography after two days they done so pls do neeedfull.
    1 person found this review helpful πŸ‘

  • 1/5 Darshan p. 2 years ago on Google
    Civil hospital is way better than Shalby Naroda. Doctors are good but management of hospital is so poor. They will test your stamina how much time you can stand in line. The test will be of 2-3 hours depends when u give up. They will say some requests are beyond their control but fact is their employees are slow on computer...
    1 person found this review helpful πŸ‘

  • 5/5 Payal S. 2 years ago on Google
    Shalby Hospital Naroda is really a good hospital. Behaviour of staff is very polite.
    1 person found this review helpful πŸ‘

  • 5/5 CHANDRAKANT S. 1 year ago on Google
    Front office staff and technician was very supportive. I had been explained about the procedure, complications in very nice and friendly manner. During the TMT also the technician kept on asking whether I am comfortable. Report was also given immediately after completion of the test.
    1 person found this review helpful πŸ‘

  • 1/5 Sanjay O. 2 years ago on Google
    WORST HOSPITAL WITH ZERO MANAGEMENT N RUDE STAFF WITH ZERO KNOWLEDGE EXCEPT 3-4 PEOPLE - RAJBHAI (CHEMO DESK) - HELP DESK SISTER - AAYUSHMAN DESK BIG AGE SIR - SHEK PART JAIMINBHAI On every bill they made, they have to ask everything to other by call for confirmation.... You informed them last day about your treatment there is nothing done for the same thing on treatment day... The doctor get to know what we have to do when we reach the hospital at the time of treatment.. ZERO MANAGEMENT.. They will make us to wait for 3-4 hours... Rude staff and behaviour
    1 person found this review helpful πŸ‘

  • 4/5 Ankur P. 11 months ago on Google
    Experienced Doctors and helpful staff. If you are going by car there’s a parking lot in the basement. Drive slow as there’s no signs where to go. Building definitely needs more signage in various languages Gujarathi, English and Hindi. Didn’t see any garbage cans to throw out empty bottle of water in the lobby or reception area. We came at 10am and sat for couple hours as doctors were busy at OT. I came with my dad to assist him. Around noon there were a good amount of patients gathered. Then the real chaos started. Even though we were 2nd patient but our file was in the bottom. After we told the lady that we came here early then she sent us after 6-7 patients. They need to have a person or should go according to time or token numbers. Overall everything was good. Just few administrators flaws that can be fixed very easily. Again Doctors and Staff were amazing.
    1 person found this review helpful πŸ‘

  • 5/5 Bhavik V. 2 months ago on Google β€’ 3 reviews New
    Periodically health check-up of my daughters Kiaana & Kiaara from their school Shanti junior, We have good experienced of staff and doctors team in all manners. Thanks!

  • 5/5 PARMAR H. 1 month ago on Google β€’ 3 reviews New
    All services too good Good atmosphere and doctor's behaviour is also polite Helpful staff all work

  • 5/5 chintan t. 7 months ago on Google
    Best knee replacement surgery done here ! Expert Dr Vikram Shah who did it , excellent physiotherapist treatment done , very attentive staff , professionally well behaved nurses and other doctors too ! Will recommend to anyone who is in need of any orthopaedics surgeries

  • 5/5 Rajveer P. 6 months ago on Google
    "I had a positive experience at Shalby Naroda when my dad underwent a successful heart bypass surgery. The nurse staff was exceptionally supportive, and the hospital maintained good hygiene standards. The doctors provided excellent care. However, there is room for improvement in maintaining the visitor toilet's condition. I must mention that during our visit for an eco, the ground nurse's responsiveness was lacking. It felt like she was distracted and not attentive to our needs. This made the experience less satisfactory. It's important for the hospital to ensure all staff members are professional and attentive to patients. Overall, a good hospital with great potential for improvement in certain areas."

  • 5/5 Chandrakant W. 2 years ago on Google
    All Staff Members are Very Good And Co-operative. I Came Here From Very Long Distance Burhanpur M.P , But Didn't Faced any Problem From Admission to Discharge,All Support Staff ,Clinical,Nursing, Operations, Cleaning ,and Marketing all are Hard Working and Attended me Very Gently and Politely

  • 5/5 Raaj S. 5 months ago on Google
    . Dr. Neel Mittal was terrific. Knowledgeable, sensitive, informative… I immediately felt at ease – and felt confident in my receiving expert medical care. Staff was great, Also Thanks Night staff and Gurad too. Walked away, very impressed w. the overall experience. HIGHLY recommend....... THANKS SHALBY

  • 5/5 SHIVANI P. 9 months ago on Google
    I was there for my fitness certificate. Personally I felt at ease...The staff and the doctors were very patient, cooperative and helpful. Overall nice experience.

  • 5/5 Know H. 5 months ago on Google
    Today completed 30 radiations therapy of my father he has been recovered successfully with less complications I like service of staff and doctors. I have best experience. Thanks to shalby Hospital

  • 5/5 Jagdish V. 4 months ago on Google
    Not satisfied with service. 1. Tissue paper nit provided after sinogrtti Wipeout, syrum from the bidy. 2. Yesterday, after duration of waiting of about one hour, I was informed that doctor, Mr. Nilesh Kharadi didn't available, due to emergency work. Being a senior citizen, I have one more visit on that part from Gandhinagar, is penic. Hop

  • 1/5 Akash R. 4 months ago on Google
    Such a poor service of the management. Dr was perfectly fine, but service was pathetic. Taking more Than 5 hour to give a discharge. Please don't prefer hospital never ever.

  • 5/5 Ravi P. 2 years ago on Google
    Good hospital all staff are very good Thank you Shalby hospital

  • 5/5 jagrat m. 5 months ago on Google
    Dr. Umang Savani is imperturbable joint replacement surgeon & trauma specialist. Calm and composed while listening patient’s pain and giving best suitable guidance. My father is walking without any support on post operative day-2 of Total Knee Replacement. Great hospitality by shalby. Service and patient care is utmost priority and all shalby staff are best in these.

  • 5/5 Sarika S. 2 years ago on Google
    Shalby Naroda is a good hospital. I went to see the patient. The reception staff guided me well. They explained me visitor policy. Behavior of PRO staff was very good.

  • 5/5 RAJENDRA R. 2 years ago on Google
    As I visited the hospital for the first time for availing Cardiac Screening and consultation for my wife, it turned out an overwhelming experience. The staff is cooperation personified and the nursing staff and the Hospitality Executive were ready to offer a helping hand. The consulting doctor explained everything to our satisfaction. Overall, a nice experience. Thanks.

  • 5/5 Arun S. 2 years ago on Google
    Hospital staff and doctors was very good. I am happy about my operation.

  • 4/5 Rahul A S. 1 year ago on Google
    For hygiene nd cleanliness, we can't compare this hospital to any hospital out here, such a beautiful construction. But system is slow if they can manage a bit they can build more strong system. Doctors nd staff are interactive nd cooperative.

  • 4/5 Divyesh P. 1 year ago on Google
    Hospital is good with experience doctor even hospital rooms are clean and clear with good support staff and also OPD staff, but pharmacy services is to poor where two to three person in pharmacy but take too much time...I cut one star due to pharmacy related services.

  • 4/5 Nikhil P. 1 year ago on Google
    Overall had good experience. helping staff, doctors listens & understands concerns & provides specials consultation. Appointment process to improve to ensure smooth patient handling and availability.

  • 5/5 Parikshit S. 1 year ago on Google
    This was my first experience in shalby hospital i m happy & i want to mention that all staff members doing great job.Medical department 🏬 doing fantastic job & supportive & friendly

  • 3/5 Srijith S. 1 year ago on Google
    It's an average hospital, not too good not too bad. The management inside the hospital should be better; everything inside seems messed up. Waiting times are so long even for billing which gives a very bad impact for a multispeciality hospital like Shalby. I took my mother here, Naina sister helped us very nicely & conveniently, will definitely give a 5 star to her.

  • 3/5 Nirav p. 1 year ago on Google
    Jitubhai was helpful, doctors are good but there is no centralized information desk. They will keep pushing you to other desk.. Reception just denied for child vaccination. Fortunately i asked again and he direct me to other desk. So competent and central information desk is very much required..

  • 5/5 Sarika T. 1 year ago on Google
    I Satyanarayan Khatik, CGHS beneficiary got treatment from Shalby Hospital. I treated by Mittal Poriya (ENT surgeon). I got best treatment from her. Her behaviour is very good, so I am very thankful to her. The services of the doctor as well as Hospital is excellent πŸ‘Œ. It is also pertinent to mention that the hospital does not make discrimination between CGHS patients and other patients.

  • 4/5 Shailesh P. 1 year ago on Google
    Cardiac heth chek up camp price is best blood collection 8.30, ecg and echo done approx 9.40 but dr consulting start time late many patient wait for consultation I wait and consult dr. Dr consulting is very good,dr nature is very good, staff is very good

  • 4/5 Kaushal G. 1 year ago on Google
    Knowledgeable,supportive & experienced Doctors and their team. Good facilities in hospital but need improvement in some other areas.

  • 5/5 Kalpesh S. 9 months ago on Google
    I came here for second opinion after completing 3 Chemotherapy cycles at HCG HOSPITAL. I GOT VERY GOOD CONSULTATION FROM DR. MUNJAL PANDYA. HE ANSWERED ALL QUERIES EFFICIENTLY. THANKS TO SHALBY HOSPITAL STAFF AND DOCTORS.

  • 5/5 Prashant K. 1 year ago on Google
    Is was good to visit and my experience was amazing with doctor

  • 5/5 Mayur R. 1 year ago on Google
    My Mother - Diwaliben treatment is going on in Shalby Hospital and Dr. Gauravkumar Pujara - MD Medicine has given excellent treatment to my mother and before giving treatment, he has deeply analysis my mother's previous reports and files....I really thankful to Dr. Gauravkumar Pujara Sir and I wish him to ahead and ahead in his future endeavours.... I also thankful to team Shalby Hospital as all the staff members are co-operative and very dedicated and they are ever ready and willing to assist the patients. VERY VERY GOOD EXPERIENCE.

  • 5/5 Ram S. 2 years ago on Google
    Five star for Dr Pankaj Gulati and his entire team including nursing staff. Specially Ifrar, sunita dolly savita Medical facility is good and floor incharge miss kanchan ji and Reena ma'am she's very very very supportive Rest staff prompt and sincere.

  • 1/5 The T. 11 months ago on Google
    The reviews are fake, the doctors and consultants ask you to write positive review....... Had a very bad experience and they are just extorting money from you for little little things. They'll charge anything without any proof... They'll just provide you a bill and there is evidence proving the bill amount mentioned... I would say just go to some other hospital rather visit Civil hospital have a lot better services than these so called educated people.

  • 5/5 Himanshu D. 9 months ago on Google
    Great service. Went for complete health checkup. Staff was extremely helpful throughout the process. Special mention to Mr. Divya Raj who personally took care of everything on his end. Highly Recommended.

  • 2/5 Khushbu G. 9 months ago on Google
    It takes too long to understand the process, they have multiple counters, after getting through the queue in opd u'r again diverted for billing & u'r forced to share feedback & they literally check ur phone & ratings too

  • 4/5 Rajat S. 9 months ago on Google
    Good medical facilities and good medical staff with lazy pharmacy staff.

  • 5/5 Jaydeep C. 9 months ago on Google
    Great service. Went for complete health checkup. Staff was extremely helpful throughout the process. Special mention to Mr. Divya Raj who personally took care of everything on his end. Highly Recommended.

  • 5/5 Brijesh P. 8 months ago on Google β€’ 2 reviews
    My mother has cancer nd I was here to get information and guidance I really like the way doctor explained one to one me also at that time no staff available so doctor help us in wheel chairs I can say very humble experience for my family till now we left for radiations now I will upload YouTube Vlog on my channel thank you Shalby πŸ™
    5 people found this review helpful πŸ‘

  • 5/5 Miss K. 1 month ago on Google β€’ 1 review New
    I felt so comfortable here with staff and service provides here. Cleaning and Medicine always available 24hour.
    1 person found this review helpful πŸ‘

  • 5/5 Darshana K. 1 month ago on Google β€’ 1 review New
    We consulted Dr Sanjay Patel Ortho the services are exemplary and speedy...no unwanted or extra tests prescribed. Very proficient and competent Dr and Staff


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