2/5 BISWANATH M. 9 months ago on Google
Disappointing
Experience
at
PVR
Devarc
Mall,
Ahmedabad
I
recently
visited
PVR
Devarc
Mall
in
Ahmedabad,
and
unfortunately,
my
experience
left
much
to
be
desired.
As
an
avid
moviegoer,
I
had
high
expectations
from
this
well-known
cinema
chain,
but
I
must
say
that
it
fell
short
of
delivering
a
satisfactory
experience.
Firstly,
the
seating
arrangements
were
quite
uncomfortable.
The
seats
seemed
outdated
and
poorly
maintained,
offering
little
support,
which
made
sitting
through
the
movie
a
rather
unpleasant
experience.
The
lack
of
adequate
legroom
only
added
to
the
discomfort,
making
it
difficult
to
relax
and
enjoy
the
film.
Furthermore,
the
overall
cleanliness
of
the
cinema
was
below
par.
The
floors
were
sticky,
and
I
noticed
trash
scattered
around
the
auditorium.
It
was
apparent
that
the
staff
was
not
making
a
concerted
effort
to
maintain
a
clean
and
tidy
environment,
which
reflects
poorly
on
the
establishment's
management.
Moving
on
to
the
pricing,
I
found
the
ticket
prices
to
be
on
the
higher
side,
considering
the
subpar
facilities
and
services
offered.
The
concession
stand
prices
were
exorbitant
as
well,
making
it
difficult
to
indulge
in
snacks
during
the
movie
without
feeling
like
I
was
being
taken
advantage
of
as
a
customer.
Another
significant
letdown
was
the
lack
of
variety
in
the
movie
showtimes.
The
scheduling
seemed
limited,
and
it
was
disappointing
not
to
find
a
suitable
showtime
for
the
movie
I
wanted
to
watch.
With
a
well-established
cinema
chain
like
PVR,
I
expected
better
flexibility
in
their
screening
schedules.
Lastly,
the
customer
service
left
a
lot
to
be
desired.
The
staff
appeared
disinterested
and
lacked
the
enthusiasm
one
would
expect
from
a
hospitality-oriented
business.
There
was
a
minimal
effort
made
to
assist
patrons,
and
it
seemed
like
they
were
just
going
through
the
motions
without
any
genuine
care
for
the
customers.
Overall,
I
cannot
recommend
PVR
Devarc
Mall
in
Ahmedabad
as
a
satisfactory
movie-watching
destination.
The
uncomfortable
seating,
unclean
premises,
high
prices,
limited
showtime
options,
and
lacklustre
customer
service
collectively
contribute
to
a
below-average
movie
experience.
I
sincerely
hope
that
the
management
considers
these
issues
and
works
towards
improving
the
overall
quality
of
the
cinema.
As
of
now,
I
will
be
exploring
alternative
options
for
my
future
movie
outings.