DTDC - Vastrapur Lake image

DTDC - Vastrapur Lake

Courier service

😠 It was such a bad decision. Please dont come here for any service. My product got completely damaged. I was highly disappointed. Guys please I warn you not to come here for any service. There is no value of a parcel if it reaches as a damaged product. Also when I complained there was no response. People often mention service, courier, parcel, delivery,


Address

Chinmay Crystal, Sf-1, First Floor, Bodakdev Rd, opp. Vastrapur Lake, Ahmedabad, Gujarat 380015, India

Website

dtdc.com

Contact

+91 98244 42136

Rating on Google Maps

3.70 (106 reviews)

Open on Google Maps

Working Hours

  • Thursday: 9 am to 9 pm
  • Friday: 9 am to 9 pm
  • Saturday: 9 am to 9 pm
  • Sunday: Closed
  • Monday: 9 am to 9 pm
  • Tuesday: 9 am to 9 pm
  • Wednesday: 9 am to 9 pm

Featured Reviews


Frequently mentioned in reviews: service (16) courier (10) parcel (8) delivery (7)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Abhishek S. 1 year ago on Google • 60 reviews
    Worst courier experience in many years. Absolutely unresponsive staff. Govt offices are far better in terms of customer service. Pathetic service. Better to shut it down than run offices like this claiming premium delivery services.
    2 people found this review helpful 👍

  • 1/5 Namrata G. 2 years ago on Google
    No fixed price... No regulations on the price distribution.... Need transparency and a price chart consistent with all DTDC centres
    2 people found this review helpful 👍

  • 4/5 Vikram P. 3 years ago on Google • 133 reviews
    Very high price ppl needs to select alternative option, as far as consider speed, quality & trusty courier than different option also available @ cheper rate. Ppl needs to check price of other courier also.

  • 5/5 Damodhar V. 1 year ago on Google • 33 reviews
    It was good, i delivery a mobile phone to Andhra Pradesh from Ahmedabad with fast delivery option the charges taken was 350/- . It was gone in Andhra Pradesh just 2days.
    1 person found this review helpful 👍

  • 1/5 Dinesh P. 4 years ago on Google
    No providing courier services in towns, only helpful for big cities
    1 person found this review helpful 👍

  • 5/5 ABHISHEK S. 2 years ago on Google
    Best domestic & international courier office
    1 person found this review helpful 👍

  • 5/5 Abhirajsinh T. 6 months ago on Google • 37 reviews
    I wanted to parcel rakhi courier to Ratlam. The owner politely guided me over the call for the process and was even upfront with the delivery timelines and everything. The rate was comparatively best considering the service. The staff there is good including the person sitting on the front table (Possibly the owner) Would recommend this place for sure. Kuddos 🙌

  • 5/5 Aishwarya E. 7 months ago on Google • 34 reviews
    Easy and quick work done without hassle

  • 3/5 Dayanand M. 6 months ago on Google • 21 reviews
    Said that they will deliver parcel in two days but delivered in 5 days

  • 1/5 falguni d. 7 months ago on Google • 9 reviews
    Worst service. International courier was done through DTDC, they said they will send it via DTDC but they don't. Broken items delivered. Worse service ever. The DTDC person will not answer the call once payment received. They pick up the stuff and keep it in their office for 2-3 days. When you call to ask consignment number, they lie by saying "abhi 5 mins mai bhej rahe hai". And never send you consignment number. They say that they are charging less per kg but they will increase the dimensions of the box and charge you extra money for it dimension wise. It's a whole new level of cheating the customer. Highly disappointed. On paper they charge half the money and write the amount taken from you by scribbling with a pen. Do not fall for this trap. Appreciate the genuine people who actually value you as customers and beware of such frauds.

  • 1/5 Satish M. 8 years ago on Google • 5 reviews
    Horrible service.. I had booked a cover on 10th July. I was informed regular charges Ahmedabad to Chennai as Rs.70 and for guaranteed next day delivery Rs.225. I paid Rs.225 and was promised next day delivery at Chennai. However the cover was delivered only on 13th July late evening. The courier guys at Chennai ask us to contact Ahmedabad office for any query. The Ahmedabad Vastrapur Lake refuse to refund the excess money charged by them. This is sheer cheating and fleecing from customers.

  • 1/5 PRAJAPATI P. 2 years ago on Google
    Very bed service ..not delivered parsal and not reply DTDC person

  • 5/5 Anmol G. 1 year ago on Google
    Best courier service for domestic nd international service

  • 5/5 Soham R. Lakhlani (. 1 year ago on Google
    One place Solution for any kind of parcel transfer Staff is very supportive

  • 4/5 CHINTAN B. 1 year ago on Google
    The may have more payment option like UPI or Card swipe machines, they took only cash.

  • 1/5 Urav S. 2 years ago on Google
    Staff misguides and cheats regarding weight of courier

  • 5/5 Rishi S. 2 years ago on Google
    Polite behaviour, responsive attitude

  • 4/5 Anil D. 3 years ago on Google
    Nice service near toy office

  • 1/5 manoj k. 3 years ago on Google
    One of the worst service provider, delivery charges are so so much high as compare to any other service provider.way of communication is also not too good.overall bad experience.

  • 3/5 Divya B. 3 years ago on Google
    Poor service , charges are high better trust India post parcel.

  • 5/5 Zankhana G. 3 years ago on Google
    Superb service... Cooperative staff..

  • 1/5 Archana S. 3 years ago on Google • 1 review
    It was such a bad decision. Please dont come here for any service. My product got completely damaged. I was highly disappointed. Guys please I warn you not to come here for any service. There is no value of a parcel if it reaches as a damaged product. Also when I complained there was no response.
    3 people found this review helpful 👍

  • 1/5 House of K. 5 years ago on Google • 2 reviews
    As a startup from India, we expect some love from big companies. And we aren’t even competition to them. So we don’t understand why such things happen. For example. Two different branches gave us two different rates. One was obviously being nice to us and one wasn’t, both said standard rates only but there was a difference of Rs. 45. And who would feel bad about making a customer happy than a customer unhappy. We were desperate about sending the parcel on time so we had no choice. We feel disheartened that, a parcel of 590 gms was taken as 1000g and not under 500gm, and that we paid Rs380 for a parcel going to mumbai from ahmedabad. Atleast a little courtesy from big companies would be nice.


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