Pathetic customer service. The staff is extremely rude here and do not know how to serve their customers, even the manager was not bothered with how the customers were been treated. They are only good to the customers who would make a purchase from their store or else they use an inappropriate language.

Worst customer service once you got your product to be replaced!!! They don’t even answer my calls properly regarding the replacement status of the product.

They sell at prices higher than the online crocs shop. And there was a lack of collections available, only regular crocs and Literide crocs were available. When I showed them the other collections being sold at the online store, they said those crocs were discontinued years before.

Extremely disrespectful! Really need to work on better customer service

Ruined my costly crocs in servicing with cheap service work, they took 1month to repair it with just 5 rupees faviquick and that is also done miserably.

Good varieties, helpful staff. Very expensive

Do not visit the store the staff is suffering from severe symptoms of Covid and are sneezing and coughing without mask. Extremely rude behaviour, have reported to ahmedabad municipal corporation

Authentic showroom and the sales staff is quite knowledgeable. They know what's best and also give the genuine recommendations in terms of styles, designs and sizes.

Specialy made shoes and sandels, very stylist and sophisticated.If you need cushiones in your feet, visit this place, you will never regret.

Pathetic customer.service, no response on query and return product

Great, quick and prompt service. They have a good range and all sizes are available. Only thing is they keep mentioning some membership and then when you visit the next time its not updated in their system. So dont fall for that trap. Good place for croc lovers.

Exceptional Service and Expertise: A Standout Store at Alphaone Mall The store at Alphaone Mall provided an outstanding experience. The staff went the extra mile by helping me find the perfect size, suggesting I try both and use them for a while. Their extensive knowledge about the products, coupled with their own personal usage, made them a reliable source of information. The store was well-organized, offering a diverse selection of high-quality items. I left the store feeling confident in my purchase, thanks to their exceptional service. This store at Alphaone Mall is a must-visit for a remarkable shopping experience.

Worst quality ever of 3500rs crocs within 1 months see the situation plus trying to reach call alpha crocs no body picks up call from last 3 days they looting to customers no service no quality

Pathetic service! Ordered 12 days ago, no updates provided. Had to initiate contact myself for any information. Staff at Crocs Alpha One Mall, Ahmedabad, completely indifferent. No apologies or efforts to resolve the issue. Disappointed and undervalued as a customer. Improvement urgently needed.

Less stock. No discount even if shopcrocs.in has discount. Staff not good.

Expensive but good

All types of clothes with good quality despite of thier higher prices are available

I made a purchase the staff was very friendly and shop as a good collection

Good collection and the satff is very courteous and welcoming.

Very good quality. Really comfortable but price is too much high so lower and middle class people do not purchase crocks. May i request to company range starts from rs.1000 to rs.2000.

The lack of concern for customer service by the staff at Crocs Alpha One Mall is disheartening. Their indifference and apparent apathy towards resolving my issue are disconcerting. Even after this extensive wait, I have not received my product or any call or apology from them. This level of disregard for their customers is truly pathetic.