Poonam Palace Hotel image

Poonam Palace Hotel

Hotel

😠 I have confirmed booking with oyo at this hotel with decent prise. But At the time of check-in hotel receptionist denying to allocate room at this price and take double charge to allocate room. They told to me to complaint against oyo to not show booking online at this lower prise for stay. Worst st... People often mention hotel, room, staff, good, stay, service, rooms, location, experience, worst,


Address

Ashram Rd, near ANKUR HOSPITAL, Behind CITY GOLD CINEMA, Mill Officer's Colony, Muslim Society, Navrangpura, Ahmedabad, Gujarat 380009, India

Contact

+91 79 4004 2482

Rating on Google Maps

3.10 (636 reviews)

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Featured Reviews


Frequently mentioned in reviews: hotel (35) room (28) staff (22) good (22) stay (17) service (16) rooms (14) location (11) experience (11) worst (10)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Kholiya D. 1 year ago on Google
    I have confirmed booking with oyo at this hotel with decent prise. But At the time of check-in hotel receptionist denying to allocate room at this price and take double charge to allocate room. They told to me to complaint against oyo to not show booking online at this lower prise for stay. Worst staff service ever. And also requesting oyo to take action against Poonam palace hotel.
    4 people found this review helpful 👍

  • 1/5 Sachin a. 1 year ago on Google
    Worst hotel in every way. They don't bother your request at all. Too less staff to treat you. Overall one should avoid it.
    2 people found this review helpful 👍

  • 3/5 ANIL S. 2 years ago on Google
    Service is good , staff is good and management is also good so it must be good choice to stay in Ahmedabad, it's on ashram road near RBI 🙏🙏🙏
    1 person found this review helpful 👍

  • 1/5 Eshu C. 1 year ago on Google
    I wrote review once with very very very bad feedback and now wanna add some more worst things. I havent bad word for discrimination of this hotel. Drinking water ( which is getting after 4 time ask ) was tap water in the bottle of railway nirr.
    1 person found this review helpful 👍

  • 4/5 Sumit Kumar S. 3 years ago on Google
    It's a running hotel and I just went there for a quick overnight stop. Easy to locate. Parking was available. Restaurant was serving food and was good in taste. Moderately priced. Considering the cost, the rooms were good. Wife wanted a sheet to be changed and they obliged without much fudge so as such nothing to complain about..
    1 person found this review helpful 👍

  • 2/5 jaidev kumar H. 1 year ago on Google
    Service is poor Bathroom was in bad condition Loction was good but all thing about hotel was bad Chose another option
    1 person found this review helpful 👍

  • 1/5 Hiren V. 3 years ago on Google
    Rude staff and they asked for 500₹ extra for half and hour early check-in, no one pick-ups the phone and they just sit there and look at cctv no service like water or soap was provided. 1 towel between two guests, when asked they said one towel for 1 room is our policy.
    1 person found this review helpful 👍

  • 1/5 Ayan B. 1 year ago on Google
    Most worst place.We suffer a lot with senior citizens. Rooms were dirty,small,windows of the bathroom were without any cover. Auto drivers get commission from them,for that they misguided us Though we were not satisfied seeing the conditions of the room after coming at that hotel,we could not go anywhere because there were so much transportation problems.Hotel authorities told us that location is very close to rail station and airport but it was wrong information. We went Dwarka,Somath,Bhuj,Surat ,,all places and hotels were good,but it was the worst experience we face at Ahmedabad.
    1 person found this review helpful 👍

  • 2/5 Paras S. 1 year ago on Google
    Staff was good but the rooms, washroom, beds were very very dirty. Also the rooms were very costly Nd no negotiation available. Couldn't find a good room for early morning check-in so have to manage in those bad rooms. Two stars just for room service.
    1 person found this review helpful 👍

  • 1/5 CA Pukhraj b. 1 year ago on Google
    Worst experience in such a heavy price of Rs.2250/- Bathroom was so dirty & room service is very poor, blanket was also dirty, TV was not in working condition, also smelly rooms. you call again & again even water can't be served by them, you may got another better option...I specially don't recommend..
    1 person found this review helpful 👍

  • 1/5 udai s. 1 year ago on Google
    I stay one night service staff not work properly.In evening, i advised to reception through intercom for cleaning of my room but not staff sent till check out.Service is not satisfactory.
    1 person found this review helpful 👍

  • 5/5 Vijay kumar S. 7 months ago on Google
    Charming and elegant, this hotel in Ahmedabad exceeded all my expectations. The staff's commitment to ensuring a flawless stay was evident in every interaction. The room was tastefully decorated and boasted stunning views of the city. The hotel's proximity to cultural attractions and shopping districts was a definite plus. I thoroughly enjoyed my time here and wouldn't hesitate to book again in the future.

  • 1/5 Svkkv S. 7 months ago on Google
    The rooms were not clean. Toilet was horrible. Also oyo booking not accepted. They bargain and grab more money from you

  • 1/5 Mayur K. 5 months ago on Google
    We stayed for two days. The room wasn't clean, no wifi, and it didn't match the outside appearance. It's only okay due to the central location. Worst hotel ever, messy rooms, unclean beds, poor service, and unhygienic food. Staff was unhelpful. Better to stay at a railway platform.

  • 1/5 M 5 months ago on Google
    Our two-day stay was disappointing. The room wasn't clean, lacked basic amenities like wifi, and didn't match the impressive exterior. This was my worst hotel experience ever, with messy rooms, unclean beds, and unhelpful staff. I wouldn't recommend staying here if you want a satisfying experience.

  • 2/5 vishakha m. 5 months ago on Google
    We stay here for two days. Cleanliness was not found in the room, and even basic facilities like wifi were not there. It appears magnificent from the outside, but the room is directly opposite. It is only okay just because of the central location; other than that, I don't find any reason to stay here for this place.

  • 1/5 Prasad S. 1 year ago on Google
    Worst hotel I have ever stayed. Don't go to stay here.... I repeat don't go to stay here.. I would have given minus stars to this hotel. This is hourly rent kind of hotel.. I found many entries in hotel register of young couples with different surnames. You know what I mean. worst room quality, poor services.. landline wasn't working , AC wasn't working, pegion was entering into room from window.

  • 1/5 Nimesh L. 1 year ago on Google
    very bad service, there are some abnormal activities in the hotel, staff have not good nature regarding girls safety, there are not family place and not for good newly couple, if you book by oyo, they took extra charges, harassment... hotal area is very ugly and unsafe, horror activities

  • 1/5 satya p. 3 months ago on Google New
    It was a very bad experience in the hotel. The picture online is very fantastic but the room and hotel condition are unmarried couples and not good for family in maximum room are very uncomfortable filling me. Please no booking online 😭😭😭

  • 5/5 Jahnavi M. 6 months ago on Google
    The ambiance and location of the hotel were awesome. The staff's attention to detail and prompt service truly impressed me. At such an affordable price, room servics were commendable. Absolutely loved my stay at the hotel!!

  • 5/5 Subrat S. 7 months ago on Google
    Absolutely loved my stay at the hotel in Navrangpura, Ahmedabad! The location was perfect, right in the heart of the city, making it easy to explore. The staff was incredibly friendly and accommodating, ensuring a comfortable and memorable experience. The rooms were spacious and well-appointed, and the on-site dining options were a delightful culinary journey. Highly recommended for both business and leisure travelers.

  • 5/5 Subrat S. 7 months ago on Google
    My recent stay at the Navrangpura hotel in Ahmedabad was fantastic! The hotel's modern and stylish decor caught my eye as soon as I walked in. The room was immaculate and had all the amenities I needed for a comfortable stay. The staff's attention to detail and prompt service truly impressed me. Whether you're traveling for work or leisure, this hotel is a top-notch choice.

  • 5/5 MAYANK A. 6 months ago on Google
    I along with my family had an amazing experience at the fab hotel properties. The services were top-notch, the cost was reasonable, the food was delicious, the ambience was perfect, the staff was friendly, and the management was excellent. I would definitely give it a 5-star rating! 🌟🏨😊

  • 5/5 Tanisha R. 6 months ago on Google
    Excellent services! The staff are very polite, the food tastes out of the world tasty and the cost is also pretty decent. They provide the best experience at a decent price. I had a very good time here!

  • 5/5 Drishti P. 6 months ago on Google
    The location was so good. I actually love the room they were spacious and the service was on point. The main thing of cleanliness was properly taken care of.

  • 1/5 Narender K. 4 months ago on Google
    Only the location is good. Management is very rude. Dirty rooms and dirty bedsheets. They don't change even after completing.

  • 1/5 Kumar K. 1 year ago on Google
    Bad.... No room' service. Paid 2000 Rs per day. TV is not working. Not able to close the door properly. Very commercial people.... Behind only on money One bad smell is always there inside and outside the room Plz don't go

  • 1/5 Bhagirath S. 9 months ago on Google
    They are very unprofessional, i book from Agoda after reaching their hotel they denied that Agoda price they will not accept my booking. Please book other hotel to avoid harrasment.

  • 3/5 Vilas G. 1 year ago on Google
    The receptionist is way more polite and humble. Staff needs to be more patient, they will keep knocking on your door if you are even late by a second to open it. The food is great I tried Veg Thali Here which was just 199 rupees and so fulfilling and tasty. Rooms are average, toilet needs to be clean, AC is way more powerful than expected. This place is located at a prime location of the city gold cinema.

  • 1/5 HARIOM B. 8 months ago on Google
    Very bad hotel don't come over here staff behavior worst not clean room charge extra money very very very bad hotel don't come

  • 1/5 Pawan B. 9 months ago on Google
    Most worst hotel i have ever seen in my life. The room are likes dustbin, no cleanness, beds are unhygienic, room service is worst, unhygienic food, staff was not cooperative, there was ventilation in room. I suggest you people stay on Railway platform but not here.

  • 1/5 daiva p. 6 months ago on Google
    Very worst and expensive hotel the auto or car driver from Railway station who bring you telling that they will get you hotel at low price but after coming here they come with higher room tarrif staff is very rude and misbehaving before check in they treat you like God and they trouble you after check in never trust them and worst experience we had during our one day stay ridiculous

  • 1/5 Shubhanshu s. 1 year ago on Google
    Very bad place very corrupt staff they will charge you for everything and try to loot you as possible even the locality is not good and not at all safe. Please book somewhere else because this is very bad location and staff here is not friendly if you are from diffrent place they will try to ask money and will raise the price . Very bad people horrible experience staff are like goons .

  • 1/5 ratan j. 1 year ago on Google
    The location was not at all good. Price was higher as compare to service and facilities in hotel. Room including toilet was not at all clean. It was dirty place. I forgot my stuff there while leaving room, staff neither called nor returned despite calling them. So pathetic and very bad experience.

  • 1/5 Krutarth A. 1 year ago on Google
    Worst Experience Ever.!! Would suggest NOT to book if you have another option. Went with the family at early morning 5 AM and left with no other choice due to festive season. Worst Staff, Room condition is very very poor with very high Tariff. No cleanliness, Not even providing the Drinking Water, Towels, Tissue, Soap, Shampoo, nothing. The receptionists are very rude and behaving like they are providing the benefaction even after we are paying a huge tariff.

  • 1/5 Vinod M. 1 year ago on Google
    Pathetic rooms, service and rude staff was not provide basics like towel, soap also taps were not working in washroom... On top of that staff was not answering calls over phone and intercom.

  • 3/5 Aslam S. 1 year ago on Google
    The location and service is great. The rooms are not very good. The rooms are not properly cleaned.

  • 1/5 jack k. 1 year ago on Google
    Worst Staff and Greedy too they just want more money rooms are like 4 / 10 And don't book by OYO or Make my trip etc they do not let us check in by that price

  • 3/5 Raghu B. 1 year ago on Google
    Hi guys I am from Bangalore and I visited this hotel on 11/8/22. 1) Hotel is away from railway station 2) Location is good 👍 3) Rooms are small but good 4) 24hrs hot water 💧 5)

  • 5/5 Urvish S. 2 years ago on Google
    Staff is very helpful and friendly and hotel room is clean and comfortable

  • 1/5 Prashant s. 2 years ago on Google
    Very bad service no intercom facility, no wi fi , ac also not working better staff also not good management fully baf didn't go there with family only for couple for

  • 1/5 RAKESH M. 2 years ago on Google
    Rooms are not cleaned properly. In this hotal Bedsheet and cover of blanket are not properly washed. Tea 29 Rs. coffee -39 Rs. Food price is also much more.

  • 5/5 Hukam s. 2 years ago on Google
    Good hotel for stay helpful and honest staff maneger kritipal singh nice one


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