This store is one of the best stores that I have ever been. The service is excedded my expectation. I had great experience and bought lots of beautiful stuff. I will always visit this store whenever I am in Dubai.

Very bad service ... I asked for manager they didn't want to call manager and then they said if you want to complain then go to customer service ... do what ever you want ... worst service ever

I have been highly disappointed with customer service The shop assistant Umra - was very rude. He advised me to ,, Calm down ‘’ He didn’t help me when I asked for assistance - open buttons for jacket or help me with jacket. He escalated with his unprofessional customer service - when I tried to understand color of the shade of the shoes. I kindly express my disappointment with the service. I also kindly ask for someone who will be able to assist me with my enquiries. Mr. Shady came and help us. He was very helpful and pleasant.

I went the Dubai Mall store looking for a city bag. I asked the SA to try the bag on, he brought it for me and after it he completely ignore me, I had to follow him around the store to make a question. It was a very bad experience for a luxury brand store. I end up buying the same bag at Bloomingdale's.

Very friendly staff and best clothes.

Best store and best team. Had a lovely shopping experience with the most adorable team.

I’m a client for Balenciaga since 2007 and by far this is the best store among all the Balenciaga stores. Had the best customer service and the store looks amazing . And the team is so helpful and caring.

(Translated by Google) Not bad (Original) 不错

(Translated by Google) Excellent (Original) ممتاز

Good service!

Was asked to wait to go inside the store by a doorman when the store wasn't even close to half full, and when i queried why there was no reasonable explanation. Complete lack of respect for customers. Plenty of other brands to spend your money on.

Nice shoes

Both workers there are very friendly and they were so professional

friendly staff, i had a good experience

Thanks Aubaida for your response and quick action

Overpriced items. Not worth the price

(Translated by Google) Not very sneakers (Original) Не очень тапки

Good

(Translated by Google) Very expensive (Original) Foarte scump

Good

amazing

Super

Extremely expensive

Way too expensive

Level shoes is a shoe heaven

Bags r wow

Oh that's awesome best best place