Shakespeare and Co. ( Café Restaurant – Pâtisserie – Chocolates – Catering) image

Shakespeare and Co. ( Café Restaurant – Pâtisserie – Chocolates – Catering)

Restaurant Cafe Catering service Chocolate shop Patisserie

😠 Food is good but the customer service is not good at all. Once I enter this place no one were care about me, all waiters were busy and I had to stop one of them to ask about the table, I was told smoking area is fully booked and waiter just left like this .. didn’t offer a table to wait once someone... People often mention good, service,


Address

Ground Floor, Dubai Marina Mall - Dubai - United Arab Emirates

Website

shakespeare-and-co.com

Contact

+971 4 457 4199

Price rating

$$ $$

Rating on Google Maps

4.20 (906 reviews)

Open on Google Maps

Working Hours

  • Thursday: 7 am to 12 am
  • Friday: 7 am to 12 am
  • Saturday: 7 am to 12 am
  • Sunday: 7 am to 12 am
  • Monday: 7 am to 12 am
  • Tuesday: 7 am to 12 am
  • Wednesday: 7 am to 12 am

Featured Reviews


Frequently mentioned in reviews: good (7) service (6)
Reviews are sorted by relevance, prioritizing the most helpful and insightful feedback at the top for easier reference.
  • 1/5 Angela P. 2 years ago on Google
    Food is good but the customer service is not good at all. Once I enter this place no one were care about me, all waiters were busy and I had to stop one of them to ask about the table, I was told smoking area is fully booked and waiter just left like this .. didn’t offer a table to wait once someone from smoking area table will be available… I went out as I was not happy about how they greet me as a guest. But then I realised that my friend whom I was waiting wants only place with shisha .. I came back again and the same story repeated with another waiter.. they made me very angry.. and I just said “so what ?! Do I have to go ?! Or u will offer me a table to wait?! Only after that they offer me a table for waiting …. And this place says that they have fresh juices.. indeed it’s not fresh .. it’s just a bottled juice.. I don’t recommend this place… the customer service is very unprofessional…
    3 people found this review helpful 👍

  • 3/5 Natasha 1 year ago on Google
    The cafe is really unique in its style! I liked it as they distinguish themself from others. I went for a coffee which was great. Unfortunately the cake (Mirabel) was too sweet for my taste. I read different experiences of the staff. The moment I needed them (to order/for the bill etc) they were right there and didn’t take long to serve. I would say not special but also not bad
    2 people found this review helpful 👍

  • 4/5 JJNalloor 0. 1 year ago on Google
    Do you want breakfast with a view? Look no further! With a beautiful view of the Dubai Marina and the tasteful interiors makes for a delightful experience. We had the American Breakfast, Le Classique French Toast and The Stack pancakes and strawberry. Authentic taste and cooked to perfection. Their staff is every ready to notice and accommodate requests. Special shout out to Rai, Malachi, Hakim and Susant for their excellent service.
    2 people found this review helpful 👍

  • 3/5 Eating Bro (. 2 years ago on Google
    Went for coffee and dessert. It has an interesting decor more for like tea parties for women something like breakfast at Tiffany's I suppose iv never been but I assume. They have indoor and balcony sitting area. Again service staff in Dubai has been a major let down this trip, this place by no means was isolated on the bad service but its seems they are all busy when the restaurant has barley any customers and to place an order and ask for the bill you almost have to beg as if you they are doing a favor for you. The coffee was fine a good cappuccino, my friend loved the exotic tart but I cant do passion fruit, the dessert I had was fine could have been more moist so I would say ok place.
    1 person found this review helpful 👍

  • 5/5 Victoria F. 2 years ago on Google
    Excellent restaurant with variety of food, cuisine, desserts and drinks. Prices are fair, size of the food is very big, so come hungry. Just yesterday we again visited this restaurant for family dinner. I was very satisfied as always. And one more bonus is that here you can have many options for your little ones. My daughter just enjoyed the meal.
    1 person found this review helpful 👍

  • 4/5 Mai L. 2 years ago on Google
    This is one of my favorite meals in Dubai, the food is yummy, I love the Brussel sprouts, they made it not bitter, the rest of the food that I ate that day were good except the carrot cake was too sweet for my taste. The place is decorated very beautiful with curtains and chandeliers. They have the terrace next to the water but it’s still too hot to sit outside.
    1 person found this review helpful 👍

  • 4/5 Ahmet B. 2 years ago on Google
    I am giving 4 stars for the location and its wonderful marina views. Other than that the taste of their cakes are not good. Their creams are not tasty enough. But their sandwiches and salmon are really successful👍 The prices are reasonable taking into consideration that you are sipping your coffee in a lovely marina view. Wonderful place to take your friends who are tourists in Dubai which helps them to take photos for social media.

  • 5/5 abdes k. 2 years ago on Google
    Excellent place to have a great breakfast, lunch or dinner. I enjoyed my time there. Great tea, what an amazing menu of anything and everything. Unlike other places that offer a lot of selection this place makes every dish a delight so there is no compromise on quality!

  • 3/5 Dalya S. 1 year ago on Google
    The service, ambiance and menu selection was really enjoyable and has something for everyone. Only downside is the food is very oily and can upset the stomach for those who aren't used to it. Pros: Multiple Vegan options in each section of the menu Cons: Too oily

  • 5/5 Vija O. 1 year ago on Google
    Amazing terrace, very good soups, big salads, pizza were a bit strange, cakes look good, we tried 3 of them, cannot say I will come back because of the desserts. Great experience overall


Call +971 4 457 4199 Open on Google Maps

Amenities


  • Service options
    • ✓️ Cosy
    • ✓️ Lunch
    • ✓️ Brunch
    • ✓️ Casual
    • ✓️ Coffee
    • ✓️ Dinner
    • ✓️ Groups
    • ✓️ Dessert
    • ✓️ Dine-in
    • ✓️ Seating
    • ✓️ Catering
    • ✓️ Delivery
    • ✓️ Takeaway
    • ✓️ Breakfast
    • ✓️ Kids' menu
    • ✓️ Small plates
    • ✓️ Good for kids
    • ✓️ Outdoor seating
    • ✓️ No-contact delivery
    • ✓️ Accepts reservations
    • ✓️ Wheelchair-accessible seating
    • ✓️ Wheelchair-accessible car park
    • ✓️ Wheelchair-accessible entrance

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