2/5 Sami D. 2 years ago on Google
I
have
had
a
very
rough
experience
with
this
hotel.
I
have
paid
for
a
VIP
room
which
is
the
most
expensive
option.
When
I
settled
into
the
room,
I
immediately
noticed
a
strange
smell
coming
from
the
a/c.
This
was
really
bothering
me,
so
I
tried
to
ignore
it
and
watch
some
Netflix.
Then
I
realised
that
the
room
I
was
staying
in
had
no
internet.
For
3
days,
I
was
stuck
in
a
room
with
no
Wifi.
When
I
tried
to
wash
my
clothes,
The
washing
machine
didn't
work
and
when
the
hotel
fixed
it,
It
began
to
leak.
When
I
went
to
sleep,
the
bed
was
big
however
it
was
a
hard
as
a
brick
and
I
had
really
uncomfortable
nights
of
sleep.
Also
when
I
was
charging
my
phone,
The
socket
melted
into
the
wall
and
started
to
burn.
I
am
not
joking.
There
were
too
many
problems
with
the
room
and
we
kept
having
to
have
staff
coming
in
and
out
of
the
room,
which
was
very
disruptive.
I
was
very
angry
at
the
hotel
because
they
came
into
our
room
to
clean
without
me
having
any
idea.
After
5
days,
I
moved
out
of
the
so-called
"VIP"
room
so
I
didn't
have
to
suffer.
At
first
glance,
the
new
room
looked
amazing.
I
first
noticed
that
this
room
had
very
weak
internet
that
is
extremely
slow.
The
a/c
in
this
room
keeps
making
an
annoying
rattling
noise
whenever
you
turn
it
on.
In
this
room,
The
toilet
kept
flooding
and
the
water
hose
kept
leaking
on
the
floor.
Even
something
as
simple
as
getting
in
and
out
of
the
room
is
a
challenge,
as
the
door
was
so
stiff,
I
had
to
use
brute
force
to
open
it.
Just
when
I
thought
my
stay
couldn't
get
any
worse,
the
shower
in
my
room
began
to
overflow
and
the
shower
and
floor
was
filled
with
sewage
water.
The
hotel
says
that
this
problem
has
occurred
in
every
single
room.
I
had
never
had
a
more
stressful
holiday
in
my
entire
life.
Apart
from
the
room,
the
hotel
service
was
not
too
bad.
The
food
was
tasty
but
there
were
very
limited
options.
Most
of
the
staff
were
very
friendly
throughout
my
stay
and
always
greet
me
and
my
family
when
we
come
in.
Some
of
the
staff,
however,
had
very
poor
English
and
were
very
useless
when
it
came
down
to
customer
service.
The
hotel
clearly
has
very
bad
management
and
this
experience
was
very
disappointing.
I
have
been
to
this
hotel
in
the
past
and
I
have
had
a
similar
experience.
Unless
you
want
to
have
a
stressful
time,
I
do
not
recommend
you
come
to
this
hotel.